Hanamuro Inn Aka Island

For my taste, the accommodation is quite expensive considering what is offered. That said, it is probably understandable given that the island is truly very small. The accommodation itself was clean, and the staff was friendly, at times a bit forced rather than natural, but that is also understandable, as we all have our days. The food was excellent, and the accommodation also offers snorkeling equipment for guests to borrow, which is a nice bonus.

The staff was super friendly and the rooms were comfortable, with a top tier air conditioner which was essential with the extreme humidity that there was outside. However, whenever we left our room, there was a very strong smell of kerosene or something like that, which I am assuming came from the heating motor or from the kitchen, which became unbearable after a few days. Another thing that I found really uncomfortable were the toilets and showers, which were shared between all rooms in a common space right next to the dining patio. I liked the food though.

It was a perfect stay on a perfect island. I traveled through Japan for three weeks, this was the last and best stop. They made vegan food for me that simply was delicious. The rooms are small, but clean with the best bed and air conditioner of the whole trip. Every day swimming with turtles, in the evening with the locals in the only bar of the village. I will never forget Aka jima.

Read before you book!!!! The worst hotel experience ever!! They hang up the phone no response at all Unresponsive, inflexible, and completely lacking in basic hospitality ethics. I had a reservation at this hotel as part of my international trip from Sydney to Okinawa. Unfortunately, due to a typhoon, my connecting flight from Shanghai to Okinawa on July 24 was cancelled, and no alternative flights were available the following day. To make matters worse, I also tested positive for COVID-19, and was physically unfit to travel. I immediately notified the hotel and provided full documentation: • My flight cancellation notice • My positive COVID test result Despite this, I received no proper response. The hotel ignored multiple emails and refused to engage in any kind of meaningful communication or solution—even as the check-in date (July 29) was still days away and they had ample time to resell the room. In most reputable hotels, situations involving documented medical emergencies and natural disasters are treated with empathy and flexibility. Not here. This hotel chose to hide behind rigid policies and treat a seriously ill guest as a nuisance, rather than a human being. This is not just bad service—it’s a total failure of integrity, compassion, and basic professionalism. I strongly advise other travelers to think twice before booking here. If anything goes wrong with your trip, you will receive no support, no response, and no understanding.

I'm very satisfied! Considering this location where I can enjoy nature and encounter wild deer normally, this hotel enables us to spend a comfortable and clean time. That was the best choice for us, not a luxurious hotel. At first, I wanted to choose my own meals, but now that I think about it, considering the situation where there are few restaurants and regular holidays are irregular, I was able to spend my time without worrying about meals. It's a lunch box style, so it's the best to go to the bridge and eat while watching the sunset. Above all, the staff's homemade food was so delicious. I think Panini that was one of the hotel’s menu is for incorporating into our home repertoires. Thank you very much.

The advertisement is very misleading — it clearly says Zamami (on Agoda), but the property is actually located on Aka Island (the neighboring island). We had booked this place especially to celebrate my wife’s birthday, and the mistake completely ruined that special day. Despite our messages and phone calls in advance, we never received any response and were not given a refund. The booking cost 35,000 yen, which makes the experience even more disappointing. Very unprofessional and unacceptable.

Awful establishment. Refused to give me a refund on my booking after not even 12 hours past when I booked. I had to change because I had a mistake with my dates I booked. I requested a refund very soon and they refused. I’ve been to many hotels where they give refunds for situations like that because normal people understand. Horrible experience with them, I’m disappointed that I gave these thieves my money. Would not stay there, would not recommend.

The service is great and we enjoyed our stay, although we would appreciate a bit more space/designated area for drying towels and other belongings outside of the room because of the humidity. Pillows are high and a bit hard, but overall comfortable. 2 showers, a mixed toilet and a female toilet available. Snorkeling equipment rental on premises (2k yen for the suit + snorkeling set, 1k yen for snorkeling set only). Washing machine available (200yen per cycle).