Hanaori

We arrived in the evening, and only in the morning did we realize what an amazing place we had come to – Hotel Hanaori is truly stunning. The hotel itself is beautiful, with breathtaking views, excellent service, and a comfortable, well-equipped room. Both dinner and breakfast were outstanding – delicious, varied, and of very high quality. On top of that, we had a room with a private open-air bath, which was simply perfect – the ultimate combination of scenery, relaxation, and indulgence. In summary: a highly recommended hotel for anyone looking for a unique experience with excellent service, great food, and unforgettable views.

Very good rooms. The staff barely speak English, so it was very hard to communicate. The dining room can't help you if you have allergies, that was affecting the experience a lot. The location is really good, it's right next to the main station with buses, cable car and the cruise ship.

Very happy with the hotel. Nice, clean room. Location wise is pretty good, accessible by public transport, hotel provide 2 way shuttle bus on request from odawara station and hotel. Buffet breakfast and dinner is excellent, good variety of Japanese and western food, free of alcoholic and non- alcoholic drinks. Location is next to Lake Ashi , nice view from hotel. There are eateries and shops down the road from hotel. Highly recommended. Definitely would come back again for future trips with family and friends.

Amazing hotel with public and private onsen/bath facilities. Service is impeccable in all areas of the hotel. Rooms are spacious, clean, comfortable with all the amenities you need. Wonderful relaxing atmosphere throughout the hotel.

Very nice Hotel in good region. Take a Room to the Seaside. Staff is very polite, breakfast Perfect, Diner outstanding. Good Place to stay 3-4 days which Most of the guests did. sightseeing Tour with the ship and with the ropeway good to reach in 5 minutes by feet. No laundry, no gym, if you arrive with the Hotel Bus you have to wait 2 Hours until the Room is free

Room large enough to accommodate the whole family, two adults and two children. Excellent possibility of having the private Onsen to spend a relaxing moment with the whole family with the hot thermal water. The view of the room on the lake is truly relaxing. Excellent location a stone's throw from the cable car that takes you to the top to admire Mount Fuji and the pier for a pleasant tour of the lake. Buffet breakfast as well as dinner included in the stay with a good choice of Asian cuisine and good quality.|Having stayed only one night! If we had had a couple of days we would have enjoyed the volcanic area and the mountain walks much more.

Good location very close to Togendai cable car station. Room was perfect, very cozy and clean. 2 bottles of water provided. The view was amazing and staff were very friendly and nice. Breakfast and dinner buffet was amazing, there were so many choices , almost everything that I want! So impressed that a staff can speak fluent Korean and explain us in Korean🤩🤩

**Positives:** ✅ **Modern & Clean:** Well-maintained, spacious rooms with comfortable onsen. ✅ **Good Location:** Convenient access to surrounding areas. **Areas for Improvement:** ⚠️ **Room Location:** - Room extremely far from dining/foot bath – exhausting daily walks (especially with foot concerns). - *Suggestion:* Offer closer room options or service for guests with mobility needs. ⚠️ **Dining Experience (Dinner & Breakfast):** - **Food Quality:** Lamb not fresh; overall quality below "1 stay 2 meals" onsen standard. No beef , only lamb meat is not fresh. Not satisfied with the food quality. We wanna have cup noodles after meal. Breakfast is slight better. - **Variety:** Insufficient choices (both Western & Japanese); lacked local/seasonal specialties expected at onsen hotels. Pretty disappointed. We been to many onsen hotel in Japan. Never encountered this. - **Service/Clarity:** Buffet poorly organized; unclear signage led to confusion over food availability. - **Expectations:** Meals didn’t showcase regional ingredients or highlight local cuisine like other onsen resorts. Hakone is famous onsen should showcase their seasonal ingredients in this region. **Summary:** Strong potential with modern facilities, but **critical improvements needed in dining quality** and **room accessibility** to meet onsen hotel standards.