hanare

Best hotel in Yanaka. I loved every minute of it. It is such an experience. The staff is amazing, Nana is a jewel. You can ask them activities, restaurants or workshops recommendations, they always have great ideas. Every details is well thought. I can’t explain how lucky I felt to celebrate my birthday in hanare.

My boyfriend and I had an amazing experience at hanare. Nana, Momo, and the cafe staff were so helpful and kind. We really felt taken care of! the breakfast was amazing and the area is so cute. If you have a couple extra days in tokyo and want to be in a peaceful and cute neighborhood like Yanaka, I would suggest hanare! Thank you so much Nana & Momo!

Hanare is a wonderful little hotel with an incredible service and attention to detail. The staff is lovely and very competent, they will make you feel welcome and at home in no time. They appreciate and value the story of the beautiful Yanaka neighborhood as well.

We stayed at Hanare for our last three days in Tokyo and had a wonderful experience, Nana and Momo were the most welcoming hosts and were so helpful throughout our stay. Yanaka is a beatifully peaceful part of Tokyo with a neighbourhood feel so it was a lovely way to get to finish what was a very busy trip. Hanare were able to provide loads of brilliant suggestions of places to visit, eat and drink all within a 15 minute radius. If you still want to head out into the thick of it the nearest tube station is only a 5 minute walk and you can get to Shinjuku in around 35 mins. The accomodation, cafe and gallery is beautifully designed and is somewhere between a Ryokan and Hotel but a much more personal experience. We always feel it important to end long trips on a high so thank you to Nana and Momo for giving us this!

My wife and I enthusiastically recommend Hanare. It is more than a hotel. It is an experience. Located in Yanaka, like the neighborhood, it is unique with a character that is all its own. We were greeted by the wonderful Momo and Nana, who introduced us to the hotel and all the highlights of this small and friendly community. Highlights included our room which was simple and tasteful and comfortable, the excellent restaurants that were a two to three minute walk from our room (Miki Sushi and Kiri Yananka were great suggestions from the ladies), the amazing breakfasts at Hagio, and the wonderful sentos. We barely left Yanaka in four days and still fully enjoyed our stay. We truly felt that our stay lived up to their motto that the hotel is the neighborhood. This is an alternative experience and well worth seeking out if you want to try something different and feel like you are part of a community rather than just a tourist. Highly recommended.

Super friendly, great decor, perfect location. I loved my stay here. The breakfast is delicious at Hagiso, the accommodation is clean, comfortable and authentic. I love the spirit of the place. Thank you Momo-San and Nana-San for making my stay so beautiful. I loved our conversations and your recommendations.

I don’t usually write reviews, but our experience with Hanare was so appalling that I feel obligated to warn others. We booked months in advance, received written confirmation via email, and saw the credit card authorization go through. Everything seemed in order. Then, just three weeks before our arrival, Hanare abruptly cancelled our reservation with the excuse: “a problem with your payment method.” No prior notice, no opportunity to fix it: just a cold, unapologetic cancellation. Since then, they’ve completely ignored all our emails. Now, with our trip right around the corner, we are scrambling to replan everything in one of the busiest cities in the world, a logistical nightmare and a massive emotional toll. What was supposed to be a joyful experience is now clouded by stress and anxiety, all thanks to Hanare’s unprofessional, inconsiderate, and frankly cruel behavior. This place might look charming on the surface, but they clearly don’t care about their guests. You can’t trust them to honor a reservation, even when they’ve confirmed it. We’ve travelled extensively and never encountered such a cold, careless disregard for guests. Shameful. Update: Hanare’s public response to my review is misleading. After our online booking, we exchanged emails with Nana from Hanare, who explicitly confirmed that our reservation was valid, despite complications with their official platform "CHILLNN". At no point were we informed that our booking was still at risk or required further action from our side. Then, shortly before our scheduled arrival, we received a brief message from Momo stating that our reservation had been cancelled and given to others. We replied multiple times, and since our prior correspondence with Nana was at the same email address, we have no reason to believe the emails weren’t received. The most reasonable conclusion is that we were simply ignored. Now, just days before our flight, we are frantically searching for alternative accommodations. As you can imagine, what’s left during this busy travel period is far from ideal. We’ve been forced to split our stay across multiple locations, turning what was once a relaxing, well-planned vacation into a stressful and fragmented experience. Hanare could have responded to us to allow us to provide an alternative payment method, allow us to pay upon arrival, or even request full payment in advance via bank transfer, anything really. Instead, they went silent and wasted even more of our time. Now, they’re trying to shift the blame to their booking system, rather than taking responsibility. This isn’t about a technical error, it’s about the way they handled the situation. Careless and unprofessional. Their attempt to rewrite the story publicly only makes it worse.

Really nice Inn in the very quiet, dare I say bijou, neighburhood of Yanaka. Charming staff who gave us a very personal welcome and introduction to the area. The tearoom (where breakfast is served) is excellent, the rooms are a couple of hundred meters away. The room was comfortable and airy. The futon was very comfortable. Breakfast was lovely. You also get a free ticket to one of the nearby public baths (which was great) About a 10 minute walk to two different stations which give access to the rest of Tokyo. We enjoyed staying here and would recommend it.