H&H Bagels

Bagel shop · Upper West Side

H&H Bagels

Bagel shop · Upper West Side

2

526 Columbus Ave, New York, NY 10024

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H&H Bagels by null
H&H Bagels by null
H&H Bagels by null
H&H Bagels by null
H&H Bagels by null
H&H Bagels by null
H&H Bagels by null
H&H Bagels by null
H&H Bagels by null
H&H Bagels by null
H&H Bagels by null
H&H Bagels by null
H&H Bagels by null
H&H Bagels by null
H&H Bagels by null
H&H Bagels by null
H&H Bagels by null
H&H Bagels by null
H&H Bagels by null
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Highlights

Traditional NY style bagels with in-house cream cheeses  

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526 Columbus Ave, New York, NY 10024 Get directions

hhbagels.com
@hhbagels

$10–20 · Menu

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526 Columbus Ave, New York, NY 10024 Get directions

+1 212 498 9828
hhbagels.com
@hhbagels

$10–20 · Menu

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Last updated

Aug 15, 2025

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@foodandwine

Lin-Manuel Miranda's Favorite NYC Spots, From Pizzeria to Piano Bar

"A longtime bagel landmark on the Upper West Side prized for very fresh, inarguably delicious bagels — a favorite is the cinnamon raisin bagel toasted with cream cheese. Founded in 1972 and now with multiple Manhattan and Queens locations, it even released limited-time items tied to a musical anniversary: the Taylor Hamilton Egg & Cheese and a Revolutionary Lemon Poppy Cream Cheese." - Ashley Day

https://www.foodandwine.com/lin-manuel-miranda-new-york-city-guide-11786790
View Postcard for H&H Bagels
@eater

Promising Bagel Pop-Up Goes Permanent at Original Noah’s Location in Rockridge - Eater SF

"The closure of her holy bagel’s high temple, the historic Upper West Side H&H location, spurred Winston’s bagel journey in the first place." - Caleb Pershan

https://sf.eater.com/2018/5/15/17357556/boichik-bagels-opening-oakland-noahs-location
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Aryella Almeida

Google
Love this place. Came a few times. My bagel was delicious, classic bacon, egg and cheese, they warmed up for me. Staff were amazing, super friendly! Very fast. Tried the iced tea for the first time and it tasted good.

Elliot Koss

Google
Heading to the Museum of Natural History today, and I wanted to maximize my UWS time. H&H is one of my favorite bagels, but not sure I ever came to the actual location. Super happy I did. Bright and well-lit, this place was basically dead at 8am on a rainy Sunday morning. It started getting busier as I sat and noshed on my delicious Lox, cream cheese, capers, and tomato on a toasted Everything bagel. The ‘Nova Salmon with no onion.’ The staff was friendly, and the guy who made my sandwich joked that it had extra onion which I met with a frown and then a smile when I realized he was yanking my chain. I will mention I don’t remember paying this much for a Lox bagel and cream cheese before, but everything on this trip to NYC has been more expensive from $5 pizza for a single topping to a $16 (Corner) Bistro burger. So I figure it’s par for the course. Stop by and enjoy this delicious spot. And then walk to Central Park or stop by a Museum. Or just live your amazing life on the UWS.

Matt B

Google
Very solid, extra cheesy, bagel sandwiches, I recommend adding hot honey, which you can do for free. As H&H is not the fastest place, even with the absence of a large line, a better option is often ordering ahead on their website/app.

J Berman

Google
Another great sandwich had here. Went with the nova Scotia salmon on the everything. They even threw in a black n white cookie for the kids! Great spot on the UWS.

Heather Slowik Kwon

Google
For those who live on the Upper West Side, the outstanding customer service makes this H&H location a hidden gem. Get to know the friendly staff while you enjoy your favorite bagel (toasted or not!) with generous portions of bacon, egg, and cheese or however you like it. And there’s plenty of seating and a warm atmosphere to enjoy your meal without having to rush! Enjoy a true New York City experience while supporting a local business!

Yao Xiao

Google
Long time customer at H&H bagel, been coming here for years! The bagels are fresh, breakfast sandwiches with egg white are quite delicious. There are a lot of bagel places in this neighborhood, but Thomas's kind and positive demeanor has made us feel a human connection to this place, and we keep coming back! It's one of the rare places in New York where authenticity and good food comes together, a real local experience. Highly recommend👍

Alex Noschese

Google
DO NOT eat anything prepared here. While waiting in line, I witnessed some truly shocking violations of basic food safety: -One of the food preparers accidentally knocked a can of cooking spray into the trash. After staring at it for a moment, he picked it back up and placed it on the counter. That can is now contaminated — and anyone who touches it, then touches food, is spreading bacteria. -Moments later, I witnessed another employee crack an egg into a bowl while wearing gloves. He fished out a piece of eggshell with his fingers, then went right back to preparing food — touching cooked bacon, bagels, sandwich wrappers, and more — all with the same gloves. That means raw egg bacteria was transferred to everything he handled afterward. I genuinely feel awful for anyone whose order was being prepared at that moment. I flagged all of this to the manager, who barely seemed to grasp the issue. A competent manager would’ve halted all food prep, tossed anything in progress, instructed everyone to change gloves, and sanitized the area immediately. None of that happened. Speaking of gloves: this place desperately needs a crash course in hygiene. Gloves are not magic barriers — if you wear the same pair through multiple tasks, you’re just spreading germs around with false confidence. I’d honestly prefer bare hands that are frequently washed. I’m stunned that a well-known business like H&H would operate with such low standards. This isn’t just gross — it’s dangerous. I won’t be coming back, and I strongly recommend you don’t eat here either.

Alexa Kafka

Google
Love the vibes here! The free WiFi and friendly staff are amazing when you want a tasty breakfast and to get some work done. I wish the bagel was a little fresher, but overall, it was still really tasty!
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Vanessa A.

Yelp
It's an okay bagel shop. Nice interior with tables for dining in. Staff was friendly. I ordered an egg and cheese on an everything bagel and vegetable cream cheese on an onion bagel. I didn't like that the vegetable cream cheese had scallions in it; I ordered vegetable to avoid scallions. Everything was well made but they're definitely not the best bagels. It cost $13 for both items.
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Angela R.

Yelp
My previous experience with H&H was in a train station and the bagels there were less than fresh. I knew I had to go for the real deal this time. This location wasn't crowded and service went pretty fast. They have a variety of egg breakfast sandwiches as well as flavored cream cheese options. I went for the lox cream cheese and decided to add capers last minute. Great call. This will be my go to. Coffee is bearable but not extraordinary. With so many great cafes in the city you're probably better off grabbing your java somewhere else. I still dream about this bagel combo, and can't wait until next time in the city so I can enjoy it again.
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Whitney D.

Yelp
This H and H Bagel Store was very clean and smelled like fresh Bagels. The workers were all very nice. No line too. I went on a Monday morning. I have had H and H Bagels before and were always tasty. I got a sesame Bagel lightly toasted with butter. I was not impressed and actually confused as to why my bagel was soo tasteless.
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Taryn C.

Yelp
I know H&H is supposed to be the "gold standard" of NYC bagels. But I have to say I'm just underwhelmed by them. You'll have to realize that I'm from NJ, and I have a pretty high standard for bagels. And I've found maybe two places that meet those standards on this fair island. So I will freely admit that I'm probably a tough judge, also: weird (lol). But whenever I visit here, it's out of convenience, and I wished I had gone someplace else. I guess you can't really go wrong with your bagels with cream cheese. Again, it's just whatever, is what it is.
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Alexa K.

Yelp
Love the vibes here! The free WiFi and friendly staff are amazing when you want a tasty breakfast and to get some work done. I wish the bagel was a little fresher, but overall, it was still really tasty!
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Thomas B.

Yelp
I visited NY City and made my bagel experience with H&H Bagel. A old time Bagel company with 7 locations in Manhattan. You will be served a very traditional NY style bagel . Freshly backed at all the time presented with in house crafted cream cheeses or salad spreads . The service is very fast and friendly . The atmosphere is a mixture of modern and old . I enjoyed my experience.

John J.

Yelp
Everything was so delicious especially the BEC and The Works. Staff was accommodating and the service was quick and easy to order
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Andrea H.

Yelp
So not my favorite. Long lines, Service is just Ok ...oh and by the way...check your bag when you get home, because something might be missing. Most expensive bagel in the area. $1.90 and it's cold, hard and in my opinion all H & H Bagels are too sweet for me. Living on a reputation, and now there's a "B" on the door. You know what that means...Find an A... there are plenty!
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Sofia L.

Yelp
got a free bec on an everything bagel from their collab with the walking dead show. workers were extremely kind and service was great bagel was nothing special -- bread was fluffy, but overall the sandwich didn't taste like much and was very dry and lacked cheese
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Melanie M.

Yelp
super friendly service, delicious freshly grilled eggs and awesome fresh ingredients, these arent the fluffiest and chewiest bagels in NY, but a solid place to grab a bite
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Shannon E.

Yelp
Easy way to grab a bagel to eat in the morning but the lines are long and the customers themselves are consistently rude to the staff. Otherwise the staff are sweet and fast with the orders. Ambiance itself isn't the best due to the noise and amount of customers in line. I take mine to the park to eat! Everything is decently priced and fresh!
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Thao T.

Yelp
Oh no, the bagel were so bad. I'm not sure what's the hype of H&H Bagels but it's not worthy. The other location maybe better but the I got was tasted so bad. I want to give them some loves, even when I was hungry I didn't enjoy my bagel at all.
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Mardory V.

Yelp
I hate that I like this place. Let me amend that. I hate that I like the food at this place. **stomps feet** So--- did that sound like a tantrum? Ok. Good. Yes, I'm big on quality and their bagels are a MUST!!! Wait. Their Pumpkernickel/Pumpernickel Everything Bagel is an artform. I bear through their long lines and wait times solely for this bagel, in many configurations. The reason for the tantrum being that you will have to wait for your order. They get quite busy and ordering in advance/online doesn't necessarily speed the process along. But good problems to have when the product is so good during this crazy pandemic. So anyhow, go in person. Check the menu while you wait on the line. Grab your cold beverage as you proceed to wait in the line. Order your coffee +1 and pay at the counter and then wait until they call your name. Eat in or go, at this point in the "recovery stage." Although the staff wear masks, consumers can make their own choice about masking.
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Heather W.

Yelp
I'm a bit confused by their statement that they haven't changed their bagels in 45 years. Really? I just had one (garlic) for the first time in about 5-8 years. I do NOT remember them being SO sweet and fluffy- they are now more like a fresh sweet bread in bagel form, if you like that. This used to be my favorite bagel! What happened?! Also. Used their plastic "knives" to cut/spread. They are SO FLIMSY that they are unusable. Kind of ridiculous.
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Marianne W.

Yelp
H & H Bagels on the West Side is just as nuts as the East Side location. I used to live nearby on the West Side and when I visit my old neighborhood I still stop in. I have to be patient waiting in line. You better know what you want, order and move on quickly. Since Covid I grab and go. I'm usually there during the week so I don't deal with weekend lines out the door. I really do love the taste of the bagels and they don't skimp on the cream cheese. They are the only place I've ever known to make a Pumpernickel Everything Bagel. It's my favorite. Service isn't typically with a smile but I'm used to that at H&H. Just remember it's popular so if you have a time limit either give yourself plenty of time or go elsewhere.
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Olivia J.

Yelp
I found the bagels extremely disappointing. I couldn't figure out why, since I used to buy bagels at the old H&H when it was on Broadway near Zabar's. The bagels were dry and thin and absolutely unappealing. I finally went to Absolut bagels on Broadway between 106th and 107th Sts. and was absolutely delighted. There's no comparison. The bagels at Absolut are much lighter and fluffier (if you can consider a bagel fluffy) and has an interior consistency very similar to sourdough. There is a reason that there's always a line outside the store and down the block. Their bagels are the best.
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Spencer W.

Yelp
Had a bagel and lox and a coffee for $20 and ordered a dozen bagels to go and cream cheese rose up with TIP to $66. Also noted that there were four barking dogs in this establishment which is illegal under New York City Law Bagel was ok not great certainly not worth what I paid. For the same pricing, go to Barney Greengrass or Murray's sturgeon king. What has New York City become?
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Lindsay M.

Yelp
Great staff great bagels quick and easy pick up lots of breakfast to chose from amazing bagels all over New York plus in the airport would highly recommend and will go on all my trips. Cream cheese is also awesome
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Ashley M.

Yelp
The decor was cute and clean, the service was fast and efficient, and the staff was attentive and nice. The coffee and bagels were good... just good though. There wasn't a big selection of bagels, or food. Basically bagel or breakfast sandwich option. The price isn't cheap, it was $20 for a coffee, bagel, sausage bagel and two drinks. Which is think is a lot for just going to get a bagel.
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Jonathan C.

Yelp
I picked up some everything bagels from here, and they were delicious! I didn't want them toasted, but they were still warm by the time I got home. The bagels have just the right crunch on the outside, and I love that the everything toppings and seasonings cover both sides of the bagel. It wasn't busy at all on a weekday late morning, and the staff were very friendly and welcoming.
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Chrissy R.

Yelp
Not sure why the negative reviews. 1. Love that they do different kinds of everything bagels - whole wheat and pumpernickel everything bagels? Yes please? 2. AND they deliver to Hell's Kitchen?! Yes please! I can't stand the weekend waits (but it's worth it!).
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Rosie E.

Yelp
Im so surprised with this current help rating! H and H had always have the one of the best bagels in the neighborhood and always a favorite since I moved around the area. They recently renovated (early 2022) and yes it looks a lot better but also the service has tremendously improved. I wanted a sausage egg and cheese and I always want the yolk to be super runny and so I asked for it to be made that way. Above and beyond with accommodating the request and They even offered to make it an open sandwich which made the whole runny yolk experience even more lovely. But place is great, great bagel and service!
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Tanya I.

Yelp
Now I understand why Ted was reluctant to move to Chicago for H&H bagels. Any time I get a bagel from here, it always satisfies my cravings - overall taste is a 10/10. Fluffiness: 6/10 - this is really where H&H loses most of its points (I personally love a fat, doughy bagel). You can see from the picture that this really isn't their strong point, but although the bagel isn't that fat, the dough and overall taste is on point. Crust: 9/10 Cheesiness: 10/10 Eggs: 10/10 Crispiness of bacon: 8/10 - there was definitely enough bacon on here, but I would have killed for a bit more crispiness.
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Jane D.

Yelp
Like every other bagel in NYC, there's some variance, here, depending on the atmospheric conditions of the day and many other variables of which I'm sure I lack awareness. Over many visits and many years we've noticed: - The bagels have, at least in the past five years or so, been too sweet and malty for us. At some point in the past, I don't remember these as being so sweet, but it's possible my tastes have changed. (e.g. I used to eat frosting out of a container in college!) - On most visits, bagels are super fluffy -- overrisen to our tastes -- and underbaked. - Interestingly, we've had great luck getting bagels here on cooler, rainy days, when the bagels have just the right density and chewiness. On a recent, rainy weekend morning, we picked up a positively delightful batch of bagels at H&H, chewy and substantial -- a batch that made me rethink all my assumptions about the establishment and wonder if I'd been unfairly maligning them for years. They were fresh and had just the right density, we thought, though we still found them to be too sweet, with a wimpier crust than we prefer. They are (like Bagel Bob's and maybe Ess-a-Bagel) probably baked with re-toasting in mind. We did (for us) the unthinkable and toasted them at home a few hours later, and enjoyed them very much. We have to repeat this rainy, cool day experiment. We've learned to make croissant and macarons purchases based on weather conditions; it makes sense that we would treat meteorologically sensitive bagels in the same manner. (Note to support the theory: Several days later on a warmer, dry day, Ess-a-Bagels -- which we often call out as top notch NYC bagels in our view -- were unpleasantly fluffy and overrisen, badly needed more baking.) A possible hypothesis going forward: - Tal and Broad Nosh seem to be good almost anytime early in the day for a consistently dense/chewy texture, and crisp/chewy crust; - H&H and Ess-a-Bagel seem better suited for cool and/or wet days that are less conducive to overrising, especially if we'll be filling the former with something sweet or something complementary to sweet. The saga continues....
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Chrissy F.

Yelp
I love this place.. I actually eat breakfast here two to three times a week. There everything bagel is literally everything. I can eat almost anything on it it's so good. There's one guy who makes sandwiches amazing. He gets it right every time and makes the eggs on point.
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Mahsa N.

Yelp
I live two blocks from H&H Bagels and was hoping the place would be good enough so I can be a regular, and I can confidently say it is my local bagel spot. Their Pumpernickel Everything Bagel is perfect, so is their Cinnamon Raisin Bagel, Everything Bagel, and Plain Sesame Bagel. Also, their peanut butter is spot on if that's you're cup of tea. Finally, I was surprised, but their chocolate chip muffin was also a delight if you have a sweet tooth like me. HOWEVER, the big issue with this place is the line and the slow service. It takes forever to get your order and if you're in a rush, really annoying. I usually reserve coming here for the weekend when I can order at my leisure as coming here on a weekday would have definitely brought it down to a two-star rating for me.
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Pat H.

Yelp
As a general rule, you should add a star to NYC Yelp reviews to properly calibrate vs other cities, as even the best restaurants tend to have low reviews from strange entitled people. H&H appears to be a victim of this. The former layout of the store may have fueled some of this - the new setup is much more efficient. The bagels are excellent, though a bit on the small side. I have had "mini' bagels from other establishments in NYC that are larger than the full-size bagels here (the mini bagels at H&H are tiny, dry, and not worth your time). If you want a New York bagel but don't want a ton of carbs and have too much self respect to ask for it scooped, H&H is your place. The variety here is among the best I have found. It is one of few places that have pumpernickel everything bagels, which are amazing. It is also the only bagel place where I have seen Taylor Ham on the menu, in case you are from New Jersey. All in all, this is a solid bagel spot, and is worth a visit.
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Jeff G.

Yelp
I have had better bagels at the airport and not even a NY airport. I tried an everything and a plain. These were mass produced bagels, I don't know if they were hand rolled but they didn't seem to be. NY bagels have a certain crunch and airiness to them. These were all one texture bready. A true NY bagel should have a small hole with almost no gap. These had giant holes and they were not giant bagels. I really felt like these were chain bagels from a chain bagel store. The plain had an odd sweetness too. Stay away and go to a real bagel store.
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Van V.

Yelp
I have been to this location twice now. The first time was quiet and fast. Most recent time was super busy and slow and one part of the five sandwich order was wrong. That said, this place can be busy for a good reason. Soft, warm, chewy fresh bagels. Their whole wheat everythings are loaded with the seeds I love. Good deli turkey for that type of sandwich bagel. I am a bacon, egg, cheddar girl. They don't add quite enough cheddar but still good. My favorite bagel sandwich shop is Sunrise bagels in Montclair, NJ. They for me are the gold standard for a gigantic sandwich bagel. I often have to save half. At H and H, I can eat a whole sandwich bagel for there is simply less inner stuff. A good sandwich however. The knishes here look awesome at H and H. Must try one next time. They have more cream cheese mixed-in options compared to other shops. Must try some of those, too.
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Chad R.

Yelp
Not sure about all these bad reviews... we had an awesome experience. The line moved quickly, the staff was extremely friendly and accommodating. My wife and I each I ordered a bagel with nova and cream cheese. The portions of both lox and cream cheese were very generous. We took a dozen bagels to go. The pumpernickel everything bagels were still in the oven, so we enjoyed our bagel sandwiches while we waited. As we were finishing, the very nice man from behind the counter brought our bag of bagels over to us and told us to have a blessed day. We could smell the aroma of the warm bagels wafting from the bag as we left H&H. Can't wait to go back.
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Dave M.

Yelp
Great bagel! I recently visited the Upper West Side of Manhattan and I needed a bagel "fix". I went to H&H who had an excellent variety of bagels and choices if preparation. I chose an everything bagel with Lox, cream cheese, tomato, red onion, and capers... Delicious!
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J S.

Yelp
Good breakfast bagel sandwiches. Coffee was disgusting & had no taste. Customer service is excellent.
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Joy G.

Yelp
Back when I was a young'un in college, I used to eat an everything toasted bagel every Sunday morning. It was my little weekend ritual, with a pot of tea and the NYT crossword puzzle. Then I went through a phase where I deemed bagels too bread-y (I know, total idiot) and stopped my bagel consumption very abruptly. Lately, the bagel craving has been back with a vengeance. This is probably the most convenient location to get a bagel from my vantage point, though there's also Zabar's a few blocks down. I'm a big fan of the bagel selection and customization, everything from bialy's to their option of getting your bagel scooped if you don't want too much carbs at once. I went with the standard of lox and cream cheese. From a structural perspective, the bagel was put together nicely, generous slathering of cream cheese on all corners instead of just plopped in the middle. I particularly like it when places put so much cream cheese that it forms a little plug in the middle. When I had my first NYC bagel, I was horrified at the inch of cream cheese dolloped on top but now I'm quite used to eating the cream cheese with a side of bagel. My only complaints are that the bagel could have been a bit more toasted and, for a $15+ bagel, I would have preferred more than the 2-3 shavings of salmon that I got. I also threw in a blueberry muffin to hit the delivery minimum. So they offer the option of a regular muffin versus a mini muffin. I went with the regular muffin because, well, if I'm going to carbo load, I'm going all the way. The bag was suspiciously light when I picked it up and opened it to find a bag of two mini muffins instead of the muffin behemoth one would expect for $4.
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Bea C.

Yelp
The bagels themselves are good enough, although nothing like the original H&H bagels. The staff, however, is rude and rushed even when it's not that busy in there. There was a small blob of cream cheese on my barely toasted bagel, not spread or anything. I think they premake a bunch of the more common bagel Combinations these and hand them out. It was cold when I got it despite having just ordered it
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Hunter S.

Yelp
This is for a delivery order from the Upper West Side location. I ordered the egg and cheese bagel sandwich on an everything bagel with pepperjack cheese, hot Italian sausage, and jalapeño cream cheese. I chose fried eggs, though scrambled is an option. The sandwich was well seasoned, the eggs were yolky, the cheese was gooey and melted. The sausage was spicy and added a kick. It was a very satisfying sandwich. I ordered OJ and a Diet Coke (a full 20 oz, not a can) for later. Price was reasonable and delivery was fast. This place has every type of bagel you could imagine, as well as many types of cream cheese. The cream cheese was, in fact, creamy. Though I had the jalapeño, there are multiple flavors, including scallion. There are many toppings and combinations to choose from, including smoked salmon. Will definitely try again.
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April C.

Yelp
It was so hard to actually write this review, as it means that we've finally gotten to the downfall of H&H The last three times I've gotten something from here has been super disappointing. The bagels are hard (even though someone literally yelled at me once telling me they baked them every hour...like, okay, relax.. it was just a commentary) and they never toast them even though I ask for it to be toasted. There's never a manager, even when I ask for one I never get to talk to one, to help when they get my order wrong (like the time I got an egg salad that was so evidently expired) o simply get an eye roll - I promise I'm not one to complain, but when my food is expired, I feel compelled to say something. I really miss the old H&H, the quality, the superb customer service, and the fresh bagels. I hope this review doesn't anger anyone, rather provide insight from a lover of bagels and the original H&H
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Deanna L.

Yelp
It's a famous, even iconic bagel place on the Uws, but i honestly prefer Tal bagels and other places. I like the crust and here its more of an even bagel texture. Everyone's got their favs, this is not mine.
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Jerry D.

Yelp
H&H for years was the go to bagel spot when I lived in the upper west side. There's something about the smell of good bagels when you walk in through the door. The staff is nice and friendly whenever I'm here. I stop by whenever I go by the Boat Basin to chop it up with some of my folks.

Rocklin M.

Yelp
Loved being back in NYC and H&H was the first stop. My daughter had never been to NYC and H&H did not disappoint. She loved the bagel and after we finished the nice gentleman behind the counter showed us the oven where they cook them. That was fun. We will be back! These are not your cheap Walmart bagels. Be ready to spend a bit and enjoy every bite!
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Katie M.

Yelp
Bacon egg and cheese on everything. That's it. (Insert mic drop here). Sundays are for BEC. Customer for life. Thank you.

Heidi C.

Yelp
I certainly understand about the difficulty of running a business during these Covid times. And I certainly understand about the difficulty of finding good help to work for you. But if you are in the food service industry, regardless of the status of employees, those working should greet customers as they come into the store instead of ignoring them as they stand there waiting to be helped. I came into the store, which was not crowded on a Saturday afternoon with one customer checking out. There were 2 other workers behind the counter and neither one looked up to even greet me and say they'd be right with me. One worker was busy massaging the cream cheese (gloved at least) and the other was done completing a sandwich. When both were done with their tasks, they turn their backs and continued looking for other tasks so I left. Sad.
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Marc S.

Yelp
Sad and pathetic. Ordered two bagels with cream cheese and nova. Both bagels, BOTH!, were hard as a rock and stale. Not H & H from 20 years ago. Just skip it.
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Grace C.

Yelp
just walked out of here... took 20 minutes. literally 20 minutes to get a toasted bagel with cream cheese and a toasted BLT with avocado. I've never seen a bagel place take so long in my life. only one guy making bagels, another sitting in the back and watching, to-go orders being prioritized all the while. the avocado that was put on my bagel was rock hard from being frozen but also brown and tasteless from getting old.. with mold on a side of it.. which is hard to accomplish. i am a food service worker and i would never give anyone avocado with mold on it... i am sorely disappointed and am never coming back. i know times are weird because of the pandemic but it's hard to pay good money for food that is literally bad and takes 20 minutes to even get to you. NYC bagels are supposed to be awesome, and this place is failing as a chain. needs better staff or management or both.
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Greg K.

Yelp
My go to spot for bagels on the upper west side. Great bagels, perfectly seasoned bacon egg and cheeses with the perfect ratios. Also, if you like to go the other route like I do sometimes, whitefish here is bomb. Some red onion, a little tomato and a shmear of cream cheese = heaven.
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Adrian N.

Yelp
I'm a local and I've seen the complete turn around in this place. No more lines out the door and it looks clean and well kept. The workers are great and are as nice as the customer is to them. They try to move as quick as possible. As always the food is point. Def one of the best bagel places in the UWS. I've done them all and I'm glad this place is a few blocks away. Keep up the good work! Try an Everything bagel toasted with BEC (add Taylor ham if your hungry) or Italian hot sausage (add hash brown). Your welcome.
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Brice L.

Yelp
Just go to Broad Nosh instead. These bagels at H&H are fairly stale and their avocado is just smashed and partly brown (and so little of it too). They totally skimped on the cream cheese that was supposed to have scallions but there's only about 3 bits of it. It's unbelievable they charged over $7 for this. Only adding a star because their BEC is dece.
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Jess L.

Yelp
Word has gotten out about the new bagel shop on the Upper West Side. H&H is one of the cleanest, sleekest bagel shops in New York, and they offer a comprehensive menu. The bagels are very good, though as other Yelpers have mentioned, Absolute is slightly better. Nonetheless, H&H definitely does the trick. The bagels at a great consistency: chewy on the inside, harder on the outside. The regular bagels are also a little smaller than Absolute's, which is totally fine by me. Be sure to check out the mini size and the flat bagels, which are on the bottom row of of the bagel bins. As with any bodega, getting an egg sandwich gets much more expensive once you add cheese and meat, but the options for cheese and meat are bigger here than at your usual bodega. I also got some white fish, which was very good but a little too oily. (Absolute gives you more whitefish as a spread on a bagel.)
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Jon W.

Yelp
Great Bagels for some schmear! This bagel joint has to be one of the nicest and trendiest bagel places I've been to which offers limited seating. When I ordered I got a everything bagel with eggs and cheddar, large iced coffee, and apple juice. The person who helped me was very friendly and helpful when ordering. After I got my receipt I waited for a long time to get my food but I'm sure this place will get quicker. After I got everything and found a table i took of sip of the iced coffee which taste great and was very flavorful but it was watered down and weak. Once I opened that bagel wrapper and the smell of the bagel hit me i knew it was going to be amazing and it was. In addition the bagels are pretty small for price and the prices here are on the very high end but worth it since there are so few good bagel places on the Upper West Side and they taste really good. In short: - Great Bagels but small - Higher Prices - Friendly Staff - Beautiful interior - Great Tasting Iced Coffee but very weak
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Judy Z.

Yelp
I was super excited for the new H&H's new location on the upper west side. I love cheesy bagel sandwiches and got out of bed at 8 AM on a Sunday to check it out. I patiently waited 15 minutes in line for the #3 special. It was my first time having H&H, and I did like my slightly toasted onion bagel, but the jalapeno cream cheese, egg, sausage and cheese combination was just a little too greasy for my taste. The second time I came here, I ordered an onion bagel with 2 eggs and turkey sausage and loved it! How to order: For a popular place with such long lines, I wish they had a "order here" and "pick up here" system, but there isn't. You simply order and pay at the same counter, it makes things easier but also slightly longer as well.