Hannah's Bretzel

I’m German so theoretically I should love this place, but the menu items are slightly off. The Winter Spiced Butternut Squash is over seasoned. For breakfast they have a “Wild Caught Atlantic Smoked Salmon + Organic Egg” sandwich, but they add goat cheese and it ruins the meal. They aren’t open past 3pm (sometimes 2pm). The combo offers don’t interest me. The website is confusing, over engineered, and hard to navigate. That said, the Double Smoked Bacon sandwich is very good (make sure to get the pretzel bun). The Wisconsin Farmhouse Cheddar is good. Tomato Bisque is ok.

When the clock’s ticking and a hungry office needs catering, I can always rely on Hannah’s Bretzels to come in on time. I swear i’ve walked into this store with a line out the door, dozens of door shakers in the lobby, having placed my order 15 minutes prior—miraculously, they still get it done! The food’s great too… shoutout to Leslie, the friendly cashier, and the entire sandwich making line! You guy’s rock!

Didn’t know what to expect but holy cow! Is good! Their winter alpine soup (seasonal) is super filling especially paired with amazing Serrano Ham Pretzel Bun sandwich. Wow the fig jam was not overbearing and the manchego was so yum. Could have been more manchego-y. Did. Struggle with the kettle chips — they were a tad oxidized but that’s expected from any bagged deli chips. V cute ambiance and everyone was so sweet! They got a huge selection of imported and domestic fancy chocolates. YASS

Great sandwiches and salads served in a warm modern ambiance. The pretzel buns add a great flavor and texture to the sandwiches. The salads are fresh, reasonably priced and delicious. The owner is also a big chocolate fan so make sure to check the crazy selection of chocolates at the store.

Most poorly constructed sandwich ever. Classic Turkey Club on pretzel baguette. Impossible to eat without it falling apart. It should have been cut in half. Anyway this $12 sandwich ended up in the trash. I'll never go there again!)

Pleasantly surprised to find that it's more than an average soup / sandwich place, and tastes good. I expected standard menu items like turkey, cheese, chicken, club sandwich, chicken Noodle soup, broccoli cheese... But they have prosciutto, goat cheese, gruyere, salmon, avocado, kale and white bean soup, pea and Avocado soup, etc.

I spent $422 on a corporate lunch and did not receive all of the items that I paid for. I received a confirmation email with a list of all the items that I ordered and still did not receive those items. When I came back to the store during my lunch meeting, I was told that I still had to pay for the additional salad that is already listed on my receipt as paid for. After leaving this review that Owner Florian continued to email me, harrassing me about their policy, instead of admitting the online ordering system is flawed and should have not allowed me to add items that were not optional. Florian was so out of line, I had to tell him to practice restraint as a business owner and leave me alone. I will never go back here. And they double charged me for my order. It's still pending from almost a week ago, and I believe Florian did so on purpose because of my review.

If you're considering a job at Hannah's Bretzels, be ready for a lack of proper training. You'll need to memorize more than 11 sandwiches in just a few weeks, work with coworkers who hardly speak English, and deal with managers who treat you poorly, especially if they think you're not fast enough. Norma is the worst manager you could encounter. She will compare you to other coworkers and belittle you in front of customers if you don’t meet her expectations. Wesley isn't as obvious, but he's just as bad. He will give you ridiculous tasks and complain about things nobody else had to deal with, then tell you that you're not a good fit for sandwich making LOL. I've seen him let go of respectful and hardworking employees just because he can. Also, steer clear of Alex Martinez; he’ll act friendly and gossip about other managers and coworkers to get information from you, only to report it back to Wesley. It’s not a good place for anyone who doesn’t want to feel like a low-level factory worker or be taken advantage of. 👎👎