Hanoi Hostel

Joi Homestay in Hanoi's Old Quarter offers a tranquil and charming escape with its perfect blend of modern comfort and traditional Vietnamese ambiance, complemented by the warm hospitality of the host family. What sets this stay apart is the seamless convenience of WhaleLO - Luggage Storage, which allows you to explore the city unburdened after check-out. This harmonious combination of comfort, culture, and convenience makes Joi an outstanding choice for travelers seeking an unforgettable experience in the heart of Hanoi.

I can't tell u how much I enjoyed my stay so much so stayed 10 nights. Girls on reception went above & beyond to accomodate me & showed me everywhere to go as well as taking me on a tour after work in her own time, room was so clean & roof top bar a bonus. Halong tour for the day 8 hrs was fantastic especially the kayaking I am already planning to come back next year as they treated me like family . I am 74 yrs of age & this hostel made my trip so pleasant & fun Jan fond memories

This is my 2nd time staying there, great experience as usual||||This hostel is in a great location in the Old Quarter .... Really comfy beds and clean. Free breakfast is good..||||Did the Halong and Ha giang tours which is recommended, especially the trekking trip to Sapa, I had chance to meet the ethnic people & stay in their house, it was a great experience||||. The staffs are really friendly and helpful, they will try their best to go above and beyond to ensure I have a pleasant stay. I left my luggage there whilst I went off to these tours had no concerns for the safety of my belongings..||||. I would definitely stay at this hostel again, and highly recommend it to anyone intending to visit Hanoi.

Hanoi hostel tours was our safe haven. We didn’t spend much time in Hanoi, only a few scattered nights. But Kenny was nice enough to let us keep our big bags each time and was so helpful with suggestions, bookings and money exchange. Since I have several allergies, I couldn’t eat the breakfast (which looked so good) Kenny was extremely accommodating and generous and always made sure to buy me fruit. The hostel was clean, comfortable and central. We really appreciate everything and definitely recommend this to anyone traveling to hanoi.

Despite this actually being a fairly basic hostel, I really like it here. The beds are comfortable, and the bottom bunks have curtains. The beds also tend to come with a shelf, personal lamp and socket. There's a large lockable space provided under the bed. The only issue with the dorm room is there's very little space between the beds. This can make packing up a pain. It's especially annoying if you don't have a bottom bunk as there's no where to sit while you pack. The dorm also had a very small balcony which let plenty of light and fresh air in. The selling point is probably the rooftop, where you can socialise, eat, smoke or work comfortably. The WiFi didn't appear to reach the 3rd floor, or the rooftop. There's a free basic breakfast of toast, scrambled egg and fruit. The receptionist during the day has excellent English, whereas the one during the night has very basic English. There's fairly secure luggage storage while you are away from a hostel - a locked compartment in the building with ample space. However, they don't check that luggage belongs to you when you take it (very normal in Asia).

I stayed here from one night 15 Aug to 16 Aug. Even though it's only for a short stay, the staffs are very friendly and kind, especially Nhung. She helped me with bookings to Halong Bay and showed me the best food around the neighbourhood.||||The bed is very clean and comfortable. I have a good sleep. It was very quiet and peaceful in the night. If I come back to Hanoi, I would stay here again. Thanks again Nhung for your wonderful hospitality.

I feel bad writing this but I think it’s fair people should know about my experience... ||+ nice staff |+ happy hour |+ nice roof top bar|+ free breakfast |+ location (away from the busy street) |||- there were bugs in the room. I would like to think it’s just mosquitos but it got me bad. I stayed in the female dorm and when I took a nap in the afternoon I felt a couple of bites on my shoulder, I went to the reception to show them the bites asked them if I can transfer dorms as I think there were mosquitoes in the room. The staff transferred me to the mixed dorm. That evening when I was sleeping I felt more bites on my back and neck, I didn’t sleep well and was so annoyed that I almost wanted to leave the hostel in the middle of the night... but, I was able to sleep through it. first thing in the morning I packed my stuff and told them I’m leaving. I had a full day tour to Tam Coc, didn’t quite enjoy it as I was scratching my back and arms the entire time. The tour guide even noticed the bites and gave me lemon to put on the bites. When I checked in my new hostel, start chatting with my roommate, had a nice connection but when she saw the bites on my arms— she freaked out as she just dealt with bed bugs few weeks back. She asked to be transferred dorms. I felt so embarrassed 😞. I told her I wasn’t even sure if it’s mosquitoes or bed bugs. She said she’s going home soon and don’t want to go thru the hassle again. She apologized and said it’s nothing personal. But deep inside I still felt bad and embarrassed. I even offered to leave the hostel but she insisted to just transfer rooms. This was my last 3 days in Vietnam... it wasn’t really how I expect to end my holiday. 😞 ||On a positive note, the hostel gave me a full refund and offered some cream for the bites. All the staff were very apologetic and I appreciated that. I’m sorry to write this review but I hope you resolve this issue the soonest.

Wonderful staff; incredibly helpful for local advice, tour bookings, travel ideas in and around Hanoi as well as onward travel planning (Jenny even mapped out a custom itinerary for me!). The Hostel itself has a lovely cooked breakfast served on the rooftop terrace with fresh fruit, tea & coffee (all free), and you can even get a free beer in the evening. Comfy dorm rooms with air conditioning, wall fan, street-facing balcony, private power points, good WiFi and very clean facilities. Excellent place to stay and all for a good price in the old quarter of Hanoi.