Qiuyue
Google
I truly appreciate them! when I came back to Boston, I realized that I left my wallet with home key in my room. I called them and the backend staff help me contact front line staff, again and again to check if they find it how would they help to the shipment. eventually I got everything in my wallet, I cannot back home or pay for the bill without them lol, truly appreciate it! Also, people in the reception are so warm and nice, they always smile to us, and help us to get what we wanted. ah! they clean up everyday and gift us chocolate!what a wonderful hotel!