Miroslav A.
Google
This burger establishment delivers where it matters most—the food—but a puzzling service misstep left a disappointing impression that overshadowed an otherwise promising meal.
The burgers themselves are genuinely good. Well-prepared, flavorful, and satisfying, they demonstrate that the kitchen knows what it's doing. If the quality of the food were the only consideration, this would easily be a four star experience.
Unfortunately, what should have been a pleasant evening was marred by an awkward and unnecessary table situation. Upon arrival, we were told to choose our own seating in the more than half-empty restaurant. After settling in, our waiter approached and requested that we relocate to a smaller table, explaining that his manager had insisted our party of two couldn't occupy a larger table.
Several aspects of this interaction were problematic: First, no such policy was mentioned when we entered. We asked and were told to choose any table. Second, the restaurant remained largely empty throughout our visit—including the very table we were asked to vacate, which sat unused for the remainder of the evening. The entire section, in fact, never filled up. The arbitrary enforcement of this "rule" felt less like practical table management and more like an inconvenience imposed without reason or benefit to anyone.
Good food can only take you so far when basic hospitality falters. While I appreciate that the waiter was simply following orders, the decision itself reflects poorly on management's understanding of customer experience. In a nearly empty restaurant, making guests feel unwelcome after they've already been seated is a baffling choice that suggests misplaced priorities.
Come for the burgers, if you can ignore the treatment.
