Harbor Club St. Lucia, Curio Collection by Hilton

The hotel’s location is a genuine highlight. It is perfectly central, providing easy and quick access to local amenities, including excellent restaurants, bars, and popular landmarks. The beach is also only a quick 5-minute drive away. Unfortunately, the quality of the stay was diminished by two significant operational concerns. Room Comfort and Noise Firstly, the lack of double-glazed glass in the rooms is a major oversight that severely impacts rest. Guests are subjected to excessive, disruptive noise from heavy road traffic and loud music emanating from the opposite venue. This soundproofing issue needs urgent attention to ensure a comfortable and restful stay for guests. Concierge Service Deficiencies Secondly, while most staff were generally professional and welcoming, the Concierge desk was profoundly disappointing. The team lacked both the proactivity and enthusiasm one expects from a world-class hotel. Getting information on local excursions felt like a chore, and their general indifference led us, as seasoned travelers, to book all activities through outside tour companies. This department requires immediate and comprehensive training to elevate the guest experience. Internal Risk Issue Finally, an internal risk issue was noted: A receptionist organized a taxi for us to attend the world-famous Street Party, which was driven by a courteous employee using his private, unverified vehicle. While we appreciate the quick service, the hotel must address the liability, insurance coverage, and guest safety implications of using employees as unlicensed drivers for guest transfers. This practice poses a risk that should be reviewed and mitigated immediately, as our travel insurance does not cover unlicensed transport.

I really enjoyed the staff here, they kind and courteous. I really enjoyed my breakfast experience in the morning with Givanie & Shenel. The Sat. BBQ was nice and the entertainment was great. I have 4 stars and not 5 die to not being told that the 14 North restaurant was closed. We were going to have dinner there on our last night and that’s when we were notified it was closed. Sushi Bar was great as well.. Come & Stay here you won’t be disappointed. Big shot out to Aliyel she is PHENOMENAL

We had the best breakfast experience here. The food was very flavorsome and very generous in terms of the portion size. I ordered the Tofu Scramble Meal with a side of mushroom and wild berry ice tea. My Mum ordered scrambled egg with toast and wild berry ice tea. We sat under one of the pavilions outside, it shaded us from the sun and had a nice cool breeze sweeping through the cut out portions of the wood. Curtishia the female waitress was so bubbly and really welcomed us and ensured our meal was enjoyable by bringing over cold still water and extra sauce for us. Thank you so much!

Arianna was divine and a pleasure. Delicious food with great flavor and presentation! Every dish was fresh, well-seasoned, and satisfying. Friendly service and cozy atmosphere made the experience even better. Highly recommend! Will go again

I spent a weekend at Harbor Club and it was amazing. I was welcomed with love. The service was exceptional. Rooms were neat and cleaned, house keeping was amazing. Brandon, Robin and Chrissy you guys were great thanks for your services. Special thanks to Chris and Shane you guys were great and provided us with excellent and exceptional service throughout our stay. Thank You.

Absolutely lovely hotel in a great location, the perfect base for exploring Saint Lucia. Special shout outs: Aliyel on front desk, John on the 6th floor, Calvin in the restaurant, and especially Shane, whose energy, positivity and service were honestly the best we’ve had in any Hilton stay. A true benchmark for hospitality 👏. Food was good quality (yes, hotel prices but portions are generous). Highlights: pizzas (one each after a long UK flight was way too much), tacos, and the Saturday night BBQ/fire dance — fresh, fun and worth doing. Tip: the $7 continental breakfast is a steal, plenty of cereals, salads, yoghurt, fruit, pastries and banana loaf a plenty! Look out for the speciality hot drinks and local teas. Rooms were clean, modern and big enough for a family of four. Pools (technically four) gave us plenty of space to relax — main pool a little cloudy at times but clean overall. Lots of sunbeds, no stress. Join Hilton Rewards for the 5–6pm 6th floor happy hour, trust me, just do it. 🍹

Carissa was amazing. Warm and friendly. Kept us laughing all night and went above and beyond to make sure we were happy. She gave us frequent updates on our order. Will definitely recommend this place because of Carissa.

Our stay was phenomenal!!!! Sure the hotel was great but what made our stay were the employees! Chris, Tia, and Aliyel are EVERYTHING!!!! From the moment we arrived with our toddler and baby tired and cranky from the long trip, they jumped into action to make life easier on us. Our rooms were upgraded (based on our Hilton status) and we were informed about every offering the hotel had in store for us. Chris was amazing with our children, they couldn't wait to see him everyday! It was a beautifully appointed room that was quiet and secure. The detractor is this area of the island is pretty far from the tourist attractions, we were okay with that because we had a car and do island driving often, but for those that don't, consider hiring a driver or contracting with a tourist company to get to see the sights. The area was within walking distance of food and entertainment so you don't really need to leave for stays under a week. It was lovely. Should we ever grace the island again on our family travels, this is our landing spot :-) Thank you all!