Harbor Club St. Lucia, Curio Collection by Hilton

My husband and I spent a week at Harbour club December 2025. Friends and family joined us at the end of the week and thoroughly enjoyed the hotel. It is clean and comfortable. The staff is absolutely outstanding. They all go out of their way to make things great. Tarik and Shane at reception were amazing. Robyn, Kelvin and Janey at the restaurants and happy hour were always great to chat to and made every meal enjoyable. Brandon was a great resource for our fishing adventure. Thank you to all staff for making our stay a wonderful experience.

Impeccable service, great location and amenities. Nice gym and pool area! The best asset is the staff! From the reservations team to the reception staff, pool staff, etc. They are extremely friendly and always willing to help. I have been staying here since they opened (3/year) and always had great service! The rooms and hotel in general need a bit of care but it is still a very nice place to stay for business and holiday. Please note hotel is not on the beach!

Service was very good. Front desk, concierge, pool attendant, bar tenders were all excellent. Kelvin stood out as exceptional! He made our stay extra special. Nice clean hotel, good food and drinks. Liked the central location. Very easy to get to excursions, beaches, and restaurants.

My experience was actually a 4.5 ! Perfect is a stretch but I can tell that perfect is the bar.|My family and I were in town for our annual thanksgiving trip. We were initially staying at another resort that claimed to be 4 Diamond but we believe those diamonds were stolen. We were only at the Hilton for 1 night but our experience left such a great impression that if we returned we would absolutely consider the Hilton.|When we arrived we were greeted with a smile and yummy and refreshing rum punch. It took about 29 minutes for our check in just because our rooms were quite ready but the 20 minutes flew by. Our rooms were clean (believe me I’m the girl that carries Clorox wipes). They were a little on the small side but that didn’t bother us much. I’d rather have a spotless clean room then a large dirty room. There wasn’t any visible wear and tear which was also a bonus. The beds were comfortable and the pillows were perfect, once you’ve slept on a short stack of pillows you’ll appreciate a good pillow. I had a great view of the marina and pool and my kids love the little waterfall feature. The marina was nice and clean and the sunset was the perfect backdrop. The food was really good both dinner and breakfasts. Full of clover and no skimping on quality ingredients. I’m mean what more can you ask for. If you’re looking for a large resort setting with all inclusive amenities this isn’t it but our experience here exceeded our previous resort stay by a marathon and went above and beyond in other areas.|Lastly I would like to mention the hotel GM/owner I forgot his name but he’s kindness will not be forgotten. The day of our departure we checked out without a hitch. As we’re in route to the airport I realized I’d forgotten my phone. Our driver returned to the hotel and I alerted the front desk. Unfortunately the room had already been stripped of its sheets and towels and in the process of being clean. I searched, my husband searched and before you know it GM was involved and then he brought in his IT guy. This would have never happened at the previous resort. Luckily one of the fellow works heard my phone at the bottom of the industrial laundry basket and returned it to me. I was beyond thankful and want to make sure that even though this review was delayed that this hotel received proper recognition.

It's a nice place, but not impressive upon entry. Certainly not five stars so set your expectations. Desk staff kind and competent. We had to wait a little while for our room. Rooms are clean. Service is where things seem to lack. Lack of an over-friendly Spirit, almost more of an indifferent mindset. Breakfast. We were greeted by the hostess. Genevieve or something like that, but she didn't make eye contact, was not friendly and it seemed almost like we were bothering her. I saw her treat other people the same way. I had to wait for hot water and cups for tea and when I accidentally poured coffee in my tea cup I was told by Daniel to read the signs that showed the difference between water and tea carafs.. When just a few minutes before there was neither and we had to determine which loan carafe had coffee or water by unscrewing it.

The drinks at Harbor Club were phenomenal — truly some of the best cocktails I’ve had. Whoever is behind the bar clearly knows how to make a great drink. That said, the customer service was very disappointing. The bartender, Gavyi, lacked basic hospitality skills. His demeanor felt dismissive and unwelcoming, which took away from what could have been a great experience. Good drinks alone don’t make up for poor service, especially in a setting that should prioritize guest experience. It’s unfortunate because with better customer service, this place could be excellent. The talent is there — the professionalism needs work.

We stayed at the Harbour Club Hotel in Rodney Bay, St Lucia over Christmas and New Year and overall we had a pleasant stay, though there are some clear areas for improvement. The positives: Most of the hotel team were genuinely friendly and welcoming, which always makes a difference. The location is excellent, with several beaches within easy reach and Rodney Bay Marina close by. Breakfast generally good , particularly the chef at the egg station who was absolutely top notch and consistently cheerful. Fantastic swimming pools , although the water would be perfect being a few degrees warmer ! The view .. The not so good: The concierge service was disappointing. On our first day I asked for help sourcing a hire car; one phone call was made and I was told that because it was Christmas, everything was booked. No alternative suggestions or numbers were offered. I ended up finding my own company and sourcing a car without issue. The corridor on the 3rd floor had a noticeable musty/mouldy smell. This seems to be mentioned in numerous previous reviews, with the hotel often responding that it’s being addressed, but unfortunately it’s clearly still an issue. The rooms themselves are a little tired and would benefit from light refurbishment. The bathrooms in particular showed signs of wear, which isn’t what you’d expect at this price point. Finally, a personal frustration was the reserving of sunbeds. Some were claimed as early as 7:30am and not used until much later. Pool staff really should be removing towels from unattended loungers . We’re all paying guests and it would make things fairer for everyone. The " private cabana" area should be open to all at all times . It was under used over our stay and was wasted space not being open to everyone when sunbeds were being reserved at other pools, especially when we and other families couldn't find sun loungers to use ! Overall: The Harbour Club has a great location and some excellent staff, but issues with maintenance, room condition and service let it down. With better attention to these areas, it could be a much stronger hotel.

I had a very good experience at Harbor Club St. Lucia. The hotel itself was beautiful, clean, and relaxing, and the food was very good — everything I tried was flavorful and well prepared.||A special shoutout to the bartender Nahj, who made the best drinks during my stay. He was extremely polite, friendly, and welcoming, and really added to the overall experience. His customer service stood out and made our time at the bar even more enjoyable.||I would definitely recommend this hotel and would gladly stay here again!