Sonja Illsley
Google
We stayed couple of weeks ago for our 40th Wedding anniversary.
Don’t normally do reviews but I feel this is deserved.
Everything about our weekend was amazing and beautiful, we felt listened to and heard when couple of issues arose and resolved quickly by James (the duty manager at that time). The rest of the staff too were just lovely, the barman (can’t remember his name) made the best cocktails, one which was not on their menu however my husband’s all time favourite.
I feel if there’s a ‘complaint’, ‘issue’ or just something not quite right, it’s the delivery of the communication to enable staff to correct it.
If you feel there’s not enough food, or something not quite to standard, have that constructive conversation, suggest reasonable ideas, be respectful to hospitality (some are young people trying to make ends meet).
Thank you and well done to Harbour Hotel, you made our stay very memorable and we will be returning.