Harbour Hotel Chichester

Overall, this was a disappointing stay. ||Check-in was underwhelming. In fact it was I who instigated the process and while the receptionist was polite, there was nothing warm about the welcome. For example, nothing at all about the hotel, just a welcome letter pushed across the counter. ||I’d expected the room to be small, but not that it would be uncomfortably hot. I appreciate there’s no doubt a listed building issue that means there can’t be an air conditioning system, but you don’t need a 10.5 tog duvet during the summer months and I’d recommend the hotel spends £250 per room on the new 2025 Dyson desktop fan with its whisper-quiet nighttime mode. ||The bathroom was also tiny and the toilet was so close to the basin that I - as an adult - had to stand to one side of the basin to be able to use it. ||Given the room temperature and the fact there was no fridge, spending £3.50 for a bottle of a sparkling drink didn’t appeal, nor forking out £2.50 for a bag of snacks. ||Breakfast was fine and the restaurant staff much more personable. I just had the continental breakfast and there was enough variety to satisfy most people. ||Due to traffic issues, I arrived an hour later than planned at 4pm and the 25-space hotel carpark was already full. Please note that even if you only drive in and immediately out again, you still need to provide your car registration to the receptionist or you’ll be penalised. ||Check-out was a more friendlier affair, though I did have to wait for the two staff members to finish their conversation before that was taken care of. ||Would I stay here again? If I did, it would be in the winter, when I suspect the rooms would actually be quite cosy. But despite its good location and clearly historic charms, for value for money, I suspect I would go elsewhere.

Excellent check-in experience. Rooms very clean and with most items that you could need. Complimentary gin in the room was a nice touch, not sure if tonic was free though. Excellent dining experience for evening meal. Not giving 5 stars for room because bathroom sink emptied way too slowly and no iron in room...little things, but. Was not expecting a 10 pound fee for parking, but may have missed that in the small print. Lovely experience and lovely staff.

Positives Check in staff were nice. The room was spacious bed was nice it was clean and the shower was powerful. Cons bathroom is tiny. The room is so noisy you can hear people in the upstairs bedroom walking around as the floorboards creak so much no soundproofing. I thought it was in our room at 1st its that loud. Then you have the noise from the street if you close the window you might lose some of it but the room then would be stuffy no air con which is fine if it weren't for the noise. Oh and carpark has about 10 spaces we weren't lucky so had to pay double down the road. Spa area was closed so can't comment on that seems it's closed alot. Would I pay over 200 pounds to stay here no! Absolutely not go somewhere else.

Just stayed for 2 nights to attend Glorious Goodwood. We had a deluxe double room. Found the room to be large, a huge bed that was comfortable and everything in the room we needed, tea/coffee making, toiletries. The room was very warm but there was a fan provided that did the job! Just look out for how hot the water gets i burned my foot having a bath. On the whole have no complaints and the location was ideal to walk to the ivy. I wouldn't hesitate to recommend it.

Me and my wife had our wedding breakfast and reception here on Saturday and I can honestly say I'm very glad I made the choice to have it here. I think first i have to mention The service from the hotel staff and especially megan ( she's amazing) and her whole team were outstanding with the professional quick service we were given! They were all very polite and attentive ( excluding the very rude gentleman at reception during Friday day time!!! ) The food was top standard for a wedding also, thank you! A few things wrong with the room we were given at number 14 but hopefully after explaining the little issues to reception, she will sort for next customer. Thank you all again for hosting for us :)

A very lovely place to stay, friendly staff. Being a town centre boutique hotel it has a small, tight-packed carpark, which was full when we arrived. We were lucky that someone left quite soon after as we had no idea where to park otherwise. There was wedding on the day we arrived, and it did feel a bit awkward, we didn't know where to sit in the bar that wasn't in the way, and we were even offered hors d'oevres and had to explain we weren't part of the wedding. We ate in the restaurant and there was a slight hiccup when the waiter forgot our bread starters, but he did bring it out quickly and didn't charge us for it. The food was very good, and also the breakfast food.

The hotel is a grand, handsome building, with a magnificent staircase and the room was attractive. The bath has a glass swing-panel on it which is far too small to shield the room from the shower, which you can’t avoid soaking the bathroom floor and creating something of a hazard. ||I was called by the hotel the day before I arrived to confirm my booking. On the call I was told that the pool was currently closed. This was very disappointing as it was one of the reasons for choosing the Harbour. I emailed ahead of arrival to say that since this hadn’t been communicated upon booking, we should be entitled to some sort of reduction. The reply told me that it was stated on the website and that prices were lower than usual because of this but that a complimentary continental breakfast would be offered to me. After checking, I replied that on booking.com, which I had used, there was definitely no mention of it. This email was never responded to. ||There was no ironing board and iron in the room - I requested one and the ironing board that came up was old and very shabby. The iron had a substance coated to it which made it stick to my shirt and leave marks on it. I asked for another and that had the same problem!||Although the menu looked good, we did not eat at the hotel in the end because the restaurant was completely empty which didn’t feel encouraging. The breakfast was okay, but the service was extremely slow - you are told to wait to be seated by I and the other couple waiting gave up in the end and just sat down.||Overall, this is a splendid hotel but the service is rather chaotic. The person on reception who was extremely patient in having to bring up two irons was very good, but overall there is a warmth and efficiency lacking. ||After checking out, later that day I was lunching with a friend in a village outside Chichester and when I said I had stayed at the HH, the two tables nearest to us immediately reacted and said that the hotel has a very poor reputation locally. If this is true it is a great shame and does need addressing. I try not to write negative reviews as there are never a shortage of those on here, but I would just summarise by saying that this is a lovely place with a lot going for i but just a few things that do need addressing - and I really don’t think the issue re the pool was dealt with at all well.

Visited as a couple for afternoon tea earlier this week. It was a delightful experience, would recommend on any basis for those looking for a spot for afternoon tea. Staff were all friendly, helpful and professional. The artwork on display in the resturant was fantastic. The food was great, boxes were provided for leftovers which were enjoyed at home. Hot drinks were never allowed to run out by the attentive resturant staff.

Like the restaurant inside, the hotel was short staffed. I had to go to the bar, the more said, but I also needed to wait for them to appear there too. Staff very nice and patient. There was a complainy woman also waiting to check in but she wanted a room nearer the lift and wasn't up for jokes. Room was up in an ancient manual doored lift and along several narrow corridors with occasional stairs. Good job I'm fit. Not a good place if you aren't. I slept very well and the room was lovely. The view was a bit bad but I wasn't there for a view. I'd stay again.

Went there for lunch yesterday. Not impressed. Not an outstanding menu, service desperately slow and given there were only about 10 in the restaurant and say 8 at the bar, 3-4 people should have coped and been attentive enough but no. Chap at bar was friendly and helpful. No second visit planned, so despite the recent hype I doubt I will witness any possible improvement I forgot to mention the food...well fish and chips, simple, what could possibly go wrong...the fish indeed was excellent but a tempura coating rather than the usual batter...and it was really not particularly nice with a strange aftertaste....chips were ok..double espresso weak