Harbour Hotel Salcombe

We had a lovely room on this visit. Not all the rooms are as good, hence only 4 stars. The location is great, pretty views from the restaurant and bar and amazing service from the lovely people who work at the hotel. Shame the pastries at breakfast are not as good as they should be - they have cheap sweet croissants rather than fresh flaky buttery ones, and the other pastries are a similar low quality. Apart from that, it's a decent hotel.

Lush, comfortable room with an estuary view. So quiet and tranquil it was just what we needed. It was a whistle-stop visit but we made great use of the facilities. We used the spa and each had a massage - I had a hot stone massage which ironed out all my knots. Blissful. We then had cocktails and dinner in the restaurant. The service was perfect as was our meal. We had a fabulous night’s sleep and the continental breakfast set us up for the day ahead. Perfect.

Spa was good - small pool, hot tub, sauna, steam room. Loungers /seats for 8-10 people or so. |Had a 30min massage - also good. |Customer service - staff friendly and helpful. |Room was good, nice big size and good bathroom. Few old stains on furniture but clean and comfy bed (although very high to get into - may be difficult for some) ||Huge downside for us is as food - dreadful sadly. Also the service in restaurant also bad, again staff all friendly and helpful. But no one seemed to know what we had ordered. Food came out very slow, in wrong orders (had nibbles, then main, they had forgotten main, then nibbles came out again). Also tried to serve us wrong main at one point. Pretty sure squid was undercooked so didn’t eat it. Starter and main was average - the toast for hammock/terrine was foul & inedible, main was “ok”. They did forget our side dish completely though. Got asked if we wanted dessert 3 times despite having already ordered it as part of the set menu. Dessert cheese board was the saddest and worst looking cheeseboard I’ve ever seen. Served with Jacob’s cream crackers. And the cheese had mould on all sides (and not the good cheese mould) and was old & crusty - we had clearly been served the old leftovers from Christmas. We complained and the bar manager, was excellent - they did take some money off the bill, understood and agreed with our complaints 100% & apologies. Must say they handled it exceptionally well. ||Breakfast - can’t go wrong with hotel breakfast right…? Oh you can, we had hot breakfast with our deal, the cheapest Richmond style sausages you can get, bacon cooked within an inch of its life it had turned to cardboard and a well done overcooked “poached” egg - no runny egg at all. And they got the order wrong so husband and I ate our hot meal at different times whilst they recooked it. Continental breakfast was ok. |Sad to say but genuinely we’ve had better breakfasts at premier inn. Don’t know if chef had time off post Xmas ?!||We had a great time in Salcombe, shame poor food overshadowed it. Staff friendly. Lovely views over river. Nice hotel. Spa is ok-good (not as good as boringdon or headland) I’d come back to the hotel if I had to stay in Salcombe, but wouldn’t eat here as restaurant service and food just not good.

I have travelled widely and stayed at top-rated Hotels in the Far East, and genuinely feel quite ashamed of what British hotels have to offer in comparison. Our stay at Salcombe was our second at a Harbour Hotel - I wasn't particularly impressed with our first (Southampton), and our stay at Salcombe HH only marginally improved that impression. The staff are very good, but they are constantly working around the limitations the hotel building imposes on them. The corridors are not that wide so one has to squeeze past cleaners trolleys, for example and the the one lift (capacity 7) broke down twice during our stay - not good when your room is on the top floor. Car parking is an exercise in logistics. The car park is long and narrow with one entrance, and clients having parked, have to leave car keys at reception in case their car has to be moved to let someone out. However, this is done expertly by Peter who must be commended for his patience and driving skill. The rooms are adequate, comfortable and river side rooms offer good views over the Salcombe estuary. The rooms are very clean and well maintained, but the furnishing seems to vary from room to room. Our room for example had insufficient drawer space, while our friends had ample drawer space that allowed them to unpack properly. The good points for the hotel are the heated swimming pool and the Jetty Restaurant where there are ample staff on to take drinks orders at the bar well run by Jake. Breakfast is continental with the option to spend more on a cooked egg dish or an 'English breakfast'. There was fruit and cereals. I personally would have liked a greater selection of cold meat (ham) and cheeses (brie and gouda?). Overall, staff are very good and helpful, but the fabric of the hotel is typically small. I may give Harbour Hotels a third try out, but probably not Salcombe.

We are just travelling home from a New Years Eve stay at this hotel and I only have one word - fabulous!!|It is our first trip to Salcombe and this hotel but we will definitely be returning. |The hotel is in an amazing location and we had a room with a balcony overlooking the estuary and the views are breathtaking! |The staff couldn’t do enough for you and made our stay memorable. |Don’t change a thing Harbour Hotel - you’ve got everything right, |A magical stay and well worth a visit.

What a fantastic hotel! We stayed (sadly) for one night only but it was perfect. This was our first visit to Salcombe and the hotel and its location were perfect for us. On arrival we were greeted by a very friendly welcome and this very much set the tone for the remainder of our stay. We wanted to have a good look around Salcombe so the hotel's central location could not have been any better. Our room, overlooking the estuary, was well-appointed and beautifully presented. All areas of the hotel were clean, smart and stylishly coastal in decor, making it feel airy and spacious. We enjoyed fantastic treatments by Beth in the spa. Our meal in The Jetty restaurant was first class and extremely tasty the service we received from all restaurant staff was excellent. A short swim and sauna, in the small but perfectly formed pool area the following morning, set up up for the day ahead as did the excellent continental buffet breakfast. We could not have been happier with our choice of hotel and we will definitely return to stay again. Thank you to every member of the team who made our short stay in Salcombe so enjoyable and memorable.

Fantastic SPA break! Recently stayed at the hotel for a 2 night SPA break which was excellent value money considering all that was included. It was my first time visiting Salcombe and the hotel was an excellent base to explore the town. The rooms were excellent and there were great views over the estuary. Dinner was included in our package and there was a good selection of food and wine on the menu which was all very good. The SPA treatments were some of the best i've experienced with attentive and excellent staff. Thoroughly recommend a stay!

We recently spent four nights at the Salcombe Harbour Hotel for my birthday. The location, views and staff are all wonderful — truly a beautiful place. However, we did find the room to be a little tired for the price and room category, with chips and scuffs on the walls, some staining on the carpet, and stained grout in the shower. It didn’t ruin our stay, but for what is considered one of the hotel’s best rooms, we expected a bit more attention to detail. We had planned to dine in the hotel each night and had paid in advance, but only ended up eating there twice. The food was unfortunately just okay. I couldn’t eat my cod dish on the first night, which is unusual because it’s normally one of my favourites. As a result, we spent more than intended eating elsewhere. I do want to say that the restaurant staff, especially Elizabeth and Jack, were absolutely lovely and very attentive. On the only day we had time to use the spa, it was closed due to an unavoidable incident with a child being unwell. Of course these things happen, but when we mentioned all of the above at reception on our final evening, we were simply told the information would be passed on. At checkout, there was no acknowledgement, apology or gesture — even the cod dish remained on the bill. Overall, it was a special location and we met some genuinely lovely staff, but we left feeling a bit disappointed and not as looked after as we had hoped, especially considering the cost of the stay. The view is certainly memorable — I just wish the overall experience had matched it.