Mira Jenal
Google
Honestly this place is a hit and miss. Location wise, FANTASTIC. It’s right smack in the middle of Kuching Waterfront/Pasar. Walking distance to all the main touristy picture spots.
However, it’s dated and it’s obvious.
First of all, the basement carpark is scary af. Although well lit, there were lack of CCTVs around. Entrance to the lobby from the basement parking has huge signs but the stairwell and closed unlabelled doors are just sketchy, and stairs reeked of cigarettes and cockroach smell. I had to carry my luggage up some stairs going to the lobby, passing by some hotel staff but no one offered assistance even when seeing me, a petite girl basically struggling, sweating and dragging a luggage up those narrow, cockroach scented staircase. They could have at least helped opened the door 🤦🏻♀️
Check in/out procedures take sooo long. And receptionists only communicate when needed, no sense of warm welcome just there to convey instructions. Concierge team was fantastic though, always smiling and friendly.
My room was on a high floor so it was quiet and private. Floors are carpeted and there were lack of power plugs, some were not functioning either, and plugs near the bed was nonexistent. Walls are super thin, i can quite literally hear the housekeeping team listening to Hindi music while they do the cleaning in the next room. Cleanliness wise room was generally clean, bed/pillows feel comfortable and sheets and towels were fresh from the laundry. The shower space seemed like it had been recently renovated but vanity and sink remained same as the room, a bit dated.
Anyways I would probably reconsider staying here if it was for a longer trip, but for a 2N stay it was more than accommodating for me.
