Harbourview House, Bermagui

This place is amazing! Not only is it located in a perfect spot across from the water, next to a yoga studio and walking distance to Bermagui’s main food spots like Honor Bread and the pub, the room is also really lovely, cosy and immaculately clean. We were pleasantly surprised to have views of the water, and the bed was insanely comfortable. Check-in was very straightforward and clearly communicated. We will absolutely stay here again!!

Perfect location for a golf trip with friends. The rooms were super clean and welcoming. The kitchenette is a great addition to the very large rooms. Next door to the golf course and club so easy walking distance with gear. Also easy walk to cafes, shops and the pub! Highly recommend!

Unfortunately, our stay at Harbourview House was quite disappointing. I was travelling with two adults and our small dog (a toy poodle), and while the cabin itself was clean and well-presented, the overall experience was let down by poor communication and rude staff. We arrived after staffed hours and tried calling for about 45–60 minutes with no answer. Eventually, a friendly lady did pick up and helped us access the lockbox, which was appreciated and started things off on a positive note. However, things quickly went downhill. Around 10:30 PM, another guest checked in and made quite a lot of noise, slamming car doors and talking loudly right outside our cabin. Naturally, our dog got startled and barked briefly. Not long after, I received a call from the owner, who was unnecessarily rude and told me to “CONTROL” my dog in a very abrupt tone. I would have expected more understanding, especially since we had paid extra to stay in a dog-friendly cabin. The next morning, things escalated further. A cleaning staff member approached us and, quite rudely, told us to leave immediately. This was an incredibly upsetting end to what could have been a pleasant stay. While the room and location were good, the way we were treated made us feel extremely unwelcome. If you're advertising your property as dog-friendly, there should be a basic level of empathy and professionalism, especially when dealing with paying guests. Unfortunately, we won’t be returning.

After an awful customer service experience at another accommodation provider close by I drove into the driveway of Harbourview House and went to reception to book a room for the night. Although the office was locked I called the number on the door and spoke to the most loveliest lady, Lorraine. She had left early for the day but was more than happy to check me in over the phone. Lorraine directed me to the key safe and provided instructions on where to park and access my room. I walked into the room and even though I wasn’t expected I felt so comfortable. So inviting and very well appointed. Lorraine sent me a message later to check everything was ok which was so nice of her! I’ve had the best sleep! I’ll definitely be back to stay here. Such a contrast from my earlier experience in town!

One of the best places we have stayed at, great experience and such a big bonus it's dog friendly. Beautiful rooms, clean, tidy and small Kitchenette. Teas, coffee and biscuits in room upon arrival just great.

Our stay at the Harbourview House was excellent. Katya was so helpful every step of the way. From booking to advice on where to go and what to do. The hotel was so nicely maintained, clean and stylishly presented. It was quite a pleasant surprise. All the little touches were present including coffee machine and some milk. We appreciated the kitchenette and bbq which we used most of our 6 nights. Next time we will leave some more time for relaxing.

This is our second time staying in the 3bdrm apartment. We loved it so much the first time this time we managed to get away for a whole week. The accommodation had everything we needed, was very clean and super comfy! Location location - also right in the centre of town walking distance to everything. Thanks to the team also who made it a very warming experience :)

Possibly the best motel I’ve ever stayed in! The room was large, comfortable and incredibly clean! It had everything we needed for our night away. Staff are incredibly friendly and accommodating. Plus, dogs are welcome! Our pup had a blast staying here. It’s in a perfect location too. I cannot recommend Harbourview House enough! Do yourself a favour and book a room!