Ali Engin K.
Google
False Advertising & Rap Music – Saved only by the Staff
I visited this location with high expectations for the Hard Rock brand, but it was a major disappointment due to misleading menu descriptions and poor atmosphere.
The "False Advertising" Issues:
The Burger: I ordered a double cheeseburger based on the menu photo, which showed a huge burger with double cheddar. The reality was shocking: I received a tiny, "kid-sized" burger with white cheese. It looked nothing like the photo.
The Menu: The menu still lists "Daily Local Dishes," but when I asked, the waiter admitted they haven't served them in a very long time.
The Atmosphere: It is called "Hard Rock" Cafe, yet they were playing Rap music the entire time. It completely fails to deliver the expected rock 'n' roll vibe.
The Positives (Why I gave 2 stars instead of 1): The staff was the only good part of the experience. Both the waiter and the manager were polite, professional, and spoke great English. When I complained about the burger, the manager tried to fix it by adding extra bacon and cheese. Also, the mocktail was delicious.
Verdict: Don't expect the classic global Hard Rock food or portions here. It is overpriced for what you get, and you can find much better quality and service right next door.
(See the attached photo for the menu vs. reality comparison)