Hard Rock Hotel Penang

We had a great stay at this hotel, and I would especially recommend it for families with kids. The facilities are well-suited for children, and the overall atmosphere is very family-friendly. The restaurants serve delicious food with a good variety of options, and the rooms are clean & comfortable.However, one thing to keep in mind is the location. While it’s a great place to relax, it is quite far from the airport and also Georgetown, which might be a drawback if you’re planning to explore the city’s main tourist attractions. That said, if you’re looking for a peaceful getaway with good food and a clean, family-friendly environment, this hotel is a great choice!

We stayed here for 2 nights. Excellent place especially for family with young children. My kids enjoyed the water slides, pool and the sand. There is a grocery shop opposite the road, selling float, spade/bucket, snacks and even swimming suit. Be careful when walking in the beach, and avoid playing in the sea as might sting by jelly fish. Overall, the stay in hard rock is fantastic and thank you to the hard rock team for providing the 5-star service including vinegar spray to treat the jelly fish sting.

The resort and rooms are aesthetically pleasing, offering a stunning view with spacious balconies for relaxation. The accessibility to the public beach until 11 PM, nice for evening strolls. The pool is a highlight, amazing pool for adults, though it is not suited for toddlers due to the water depth. The breakfast spread is decent, catering to various preferences. They provide complimentary water in glass bottle. After consuming it, both my toddler and I fell ill, leading to doubts about whether the water is adequately treated. The kids' room is compact, providing limited space, while the games room is satisfactory for casual entertainment. Overall, while the resort is ok.

This isn't a relaxing hotel. It's more of a theme park where you sleep. The rooms are OK, well isolated from noise, bed comfy. The breakfast offers a variety of western and Asian cuisine - the offer is really big and everything is tasty. The swimming pool is really impressive along with the artificial beach around it and partly sandy bottom - really nice touch when you consider that swimming in the sea isn't a great idea (jellyfish). However, this a a huge hotel with lots of kids, so don't expect a quiet and relaxing stay. The staff is friendly and courteous when you arrive however it didn't feel that way all along (specifically when making the reservation). At the same time this isn't a cheap hotel, therefore I was expecting a bit more. Also note, that if you are there to visit George Town, it takes 30-60 mins (the traffic is sometimes dreadful) to commute down a winding road to reach the old town, so while beautifully located, the hotel is hardly a good base for trips to the city.

Fantastic stay. The room was clean and comfort. Children love the water slides, and playing sand near the pool area. The hand painting and bracelet making session were fun and easy to follow. We love the place and will definitely return in near future.

We reached the resort at 1pm and got the room a little before 3pm Special thanks to Keka for the nice room provided. We had a nice experience at the resort with a nice swim in its vast pool and the ambience was fantastic. Service overall was excellent from Housekeeping,F&B,Reception and even the Concierge. All departments are there to make your stay wonderful. If visiting Penang a stay at Hard Rock is a must. Will surely recommend. Keep up the good work Hard Rock Team.

Amazing experience! Always book the room for the sea view. Get your swim gear to relax full day with pool bar. The only complaint I have is they have very limited veggie food options only two I guess. Which is really sad as they call them 5 star hotel. I would request the hotel to please add more vegetarian options. At the end I would go to this place again n again. Also special thanks to all the staff they were so nice ♥️❤️. Thank you ☺️.

Impressed that after more than a decade the swimming pool area is still well maintained. Breakfast is adequate, fruits are my favourite. There is a game room for the kid adult. The beach is more suitable for morning/evening strolls. Parking space in the hotel runs out fast but there is another one nearby with pick-up provided.