Harolds Hotel

I celebrated my birthday on your highlights lounge. It’s an intimate dinner with my family and friends. I really like the vibe. Even though it was raining thankfully there’s available seats inside where we transfer. Nevertheless, the staff was very attentive and accommodating forgot their names. My birthday this year was memorable and I did not regret spending it in your restaurant.

Loved the experience staffs were very accommodating and approachable. Specially Plisken, Maica, Dave and Jason. Foods where very delicious and loved the Biko not too sweet and just right

The food is great, as well as the staff they are very welcoming. Staff are always smiling. I commend their customer service. Top class service

Stayed here for five nights for the conference and meeting we have organized. The rooms are spacious. Breakfast selection is good - the palitaw was so pillowy! The staff are very accommodating. Location is convenient, too - near Ayala, UP-Cebu, etc.

If you are looking for a budget hotel where you receive all the care and attention that you deserve, then you are checking the right hotel reviews. Harold’s hotel staff are the key for success of this place, from check in where we had a discrepancy with the payment , the gentleman ( Emmanuel ) at the desk took ownership and released us to our rooms without delay and said he will sort it out next morning. Buffet team are just outstanding, I stayed 5 days, I had only to mention my Omelette preferences once, the rest they will take care of it. Pliksen, Katrina, Jamaica at the Omelette counter … I really want to name them all, they are just amazing.

The service is good. The staffs are nice and very accommodating. The food are good and fresh. They have varieties. The area is clean.

Huge shoutout to Harolds Hotel! I only asked for a simple surprise, but you went above and beyond more than I ever expected. Thank you for making my parents’ stay truly unforgettable and extra special. Grateful beyond words!

Highly recommended hotel to stay in Cebu. They are very accommodating and indeed helpful with all your needs. It was indeed a happy stay. Thank you everyone l for being patient and kind to us. I will definitely come back.

When you are in Cebu together with your husband, things changed. All of a sudden you can't stay on the apartment where your family stayed. And the solution? Book a hotel and hope for the best! Stayed 4-days and it's not all pretty experience. This is suppose to be a business hotel but things messed up. I get it, they just hit by typhoon Odette and not everything worked properly but how come other budget hotels able to cope up and resume operations in a normal state. - Wi-Fi ain't working properly - no hot water during nighttime - flushing toilet is a challenge as it takes time to refill water - no butter nor American dish on their buffet - no full fridge, only chiller - windows locked, you can't open it For the price and for a business hotel like this, they should probably need to work their Wi-Fi connectivity. Seems like they don't double check the room before they stick their guests. All the issues we encountered are real hassle especially if you're doing your bookkeeping. PS: didn't switch other hotel as this is a non-refundable one (we booked it through Booking). Other than that the hotel staffs were so wonderful & they were so accommodating to us. But, save yourself from all the issues they got here. As possible, check the room before finalizing your check-in and payment! Find better hotels around that don't do false advertisement. Mahalo for reading & happy juandering fellow yeeps!

This review is for their restaurant inside Harold's Hotel: H Cafe: We decided to try out H Cafe's buffet (located inside Harold's Hotel) for dinner on a Thursday night. Harold's Hotel is located on Gorordo Ave. and C. Rosal St. in Cebu City. You will see a BPI Branch across the street and a Nuat Thai 24 Hour massage branch catty corner from the hotel. Anywho, I called to check on pricing and they indicated it would be 568 pesos per adult. Sounded good to me. We arrived around 6 to 6:30 pm and parked right up front. When you enter the hotel the restaurant is directly to the right. We were seated promptly, a party of 6. At first glance, I felt they didn't offer a wide range of variety. However, even if the selection was not vast, the quality of their food made me forget that. I enjoyed everything. Everything from the salad to the table-served crispy pork was fresh and perfectly seasoned. The desserts tasted good. The dinner rolls and the bread platter they served were all delicious. Service was impeccable. Very quick and aimed to please. Superb! I couldn't ask for a better service. Ambiance was on point. Quiet and peaceful as if I were dining at an exclusive upscale restaurant. Perfect! Overall, I would frequent this buffet. I don't know if we just got lucky because it was a weekday but if they keep this up my family and I will keep coming back, whether for special occasions or just a meal on the fly. For the price I felt we got more than we asked for. Quality food served hot. Service was great. Just an fyi though alcoholic beverages and tea are not included in the price. They do offer coffee, water, and juice with the price.

Stayed here over the weekend during our trip to Cebu. Therr are many positives to this hotel. Such as the elegant entrance into the hotel. A nice use of a small space. They have very helpful and patient staff, starting with the people who opens the car doors to the people who open the front doors to the desk, to those at the eating area and deck. Everyone throughout is helpful and friendly, really elevating the experience. Also they greet u at the front desk with a cold ginger drink which was refreshing. They served complimentary breakfast for us, but lunch and dinner there is a fee. For breakfast their is a large variety of choices to choose from, from hot foosds, pastries, to someone cooking hot food items. Their coffee here tastes good as well. In regards to the room, it was quite spacious and comfortable. The beds we had were 2 full size beds that were firm and comfortable. The ac worked well. And the rooms were quiet. I really enjoyed the upper deck. Where they serve drinks and meals as well as appetizers. Its divided to a smoking area and a nonsmoking area. The breeze felt great. And the vibe and lighting was nice. At 9pm they had a live band which was nice to listen to. Their alcoholic drinks were also good, not to mention cheap compared to American standards. I had 3 drinks and it was less than 10 USD. If it ended there i wouldve given them 5 stars. But the things I did not like cannot be overlooked, such as: 1. We had 3 rooms reserved when we checked in. They were on 3 different floors. And our key card only alliwed us access to the floor our room is on which was highly inconvenient. I understand the premise of safety and all but dude, u knew we were coming, couldn't put us in the same floor?.... also they only gave us 1 key card. But there were 2 of us. And u require a card in the wall to have the lights and ac running. We had to ask for another key card which was, inconvenient. 2. They wouldn't let us have a late check out without an added fee, which is like why? Other hotels let us do that. 3. The shower/bathroom needs improving. I just didnt like the function of the shower. Its hard not to get wet when turning on the shower. And why r the light switches outside of the bathroom? 4. Upon checkout. They checked the room and said we took a face towel because there was only 1 in there. Why would we take a face towel? How about they only gave us 1? I didnt like their insinuation. If it werent for those 4 things this wouldve been a solid 5 star review. But it was a nice stay nonetheless.

What's not to like about Harolds? This cozy hotel has comfortable beds, is well-appointed enough, nice bathroom, very decent internet, and is pretty much accessible to and from anywhere in Cebu City. The staff of Harolds was more than helpful; when I had a bit of a problem connecting to my room's internet, they practically bent over backwards to fix my problem. I mean, they were calling every ten minutes, updating me and stuff until the problem was rectified. That is something else. I don't know if this is a Cebu thing, but the dining options in Harolds were almost criminally cheap. My complimentary breakfast buffet, for example, would go for P350 on retail. For what I got out of that, it was almost too cheap. Good, solid food choices, and that juice bar was something else. One comment, though. Could Harolds at least try to come up with a more unique logo? Their logo is a rip-off of Harrods. Ano ba.

This review is for their breakast buffet only @350 pesos, I'm not sure if its a good deal or not. But I had to give it a try, since today is a special day for me. Overall not bad, I liked the congee and century egg offering as well as the egg white only omelet with selection of toppings.

(I'm American) This is my favorite, by far, of the 4 hotels I've stayed in Cebu. Very kind and accommodating staff! Great variety of food. The amenities are what I'm used to back home. I can fully relax here when I'm not running around the city.