Harvey Nichols Edinburgh

Phenomenal evening at Harvey Nichols , The poached salmon pasta and beef bourguignon were fantastic. Not to mention the stunning deserts. We got a lovely table with a view of st. Andrews square. Would definitely recommend.

Fantastic experience! Staff are so friendly and Amira (not sure if proper spelling!) so diligent and wonderful. Got a removal and fresh BIAB - my nails have never looked better! Love it!

Loved this store and on a recent week long visit went multiple times. Great store, terrific service oriented employees. Had lunch on top floor, really nice. Staff/young lady at Moncler section great and Mandy at Creed booth was fabulous. Very knowledgeable and loved working with her. Staff at Tom Ford excellent. Miriam was great and spouse enjoyed working with her.

My review is only based on the restaurant. The top floor restaurant is in major need of a face lift. Floors worn badly, very dated decor. Atmosphere of a 1990's cafe. Service wasn't great and had the audacity to charge 11.5% service charge which i paid only because I didn't want to cause a scene. It's good if you want a Bobby basic experience.

I purchased a voucher for two afternoon teas at £70, but nowhere during booking was it stated that allergies wouldn't be accommodated. A week before, I informed them of my nut allergy through their website and received an automatic response stating they don't cater for allergies. Disappointing, but I assumed this meant any nut-based items in afternoon tea would not be replaced. Upon arrival, I informed the waiter of my nut allergy again which resulted in them refusing to serve me afternoon tea. They said the chef didn’t want to risk cross-contamination, and suggested I order from the lunch menu instead. This confused me, as the lunch menu items were prepared in the same kitchen as the afternoon tea. How could they guarantee no cross-contamination for the lunch item but not the afternoon tea? To make matters worse, the lunch item I ordered turned out to be part of the afternoon tea, just served in mini form. My lunch order didn’t even equate to the £35 value of the voucher. No refund or partial refund was offered. I don't blame the staff on shift; they were polite and likely following company policy. My issue lies with the restaurant's allergy policy and the lack of clear communication. It's unacceptable not to make reasonable efforts to accommodate allergies. It should be clearly stated when buying an afternoon tea voucher that allergies will result in refusal of service. When charging £70 for two afternoon teas, an effort to cater to allergies should be made.

Visited the outdoor terrace bar for a cocktail with my husband in Edinburgh. Initially greeted nicely and orders taken for our drinks which were lovely. As one waiter walked by I was about to ask him a question about another cocktail. He very rudely dismissed me and said he would send someone else over. No-one came and so we finished our drinks, paid and left. Won't be returning as far more friendlier places to go to in the city.

Used to be the place to go in Edinburgh but it’s now extremely run down and tired looking. The shelves were empty and majority of goods were on sale with 50% off. I don’t know how they can make money selling “luxury goods” at such price. On saying that I couldn’t believe a mens t shirt costed £525. I could have bought similar for £15 in Zara. The foods court upstairs was really poor with little produce. Could be so much better. Afternoon tea was okay but thankfully it was a gift and we weren’t paying for it.

What lovely and capable nail technicians. Mine was Wictoria. The staff are warm and friendly, and the service is really efficient. Next time, I'll order a baby bottle of fizz to enjoy during my treatments.