Havasupai Lodge

Clean room, comfortable beds, free basic breakfast and hot drinks. Good service. Hot showers were a blessing after long hikes and chilly evenings.

Had a great experience! The hike was strenuous and tough to reach the lodge in the summer heat, but experiencing the nature and waterfalls was worth everything! Stayed at the lodge for 3 days, had a permit/reservation beforehand, etc. Beautiful views outside. And a lifetime experience without a doubt! Will never forget this experience!

The rooms are clean, the a/c works well, the water is hot the people are great. My gf and I brought our own coffee and a hot pot to heat the water but, it wasn’t necessary. Coffee and a few basic breakfast items like pop tarts and oatmeal was available in the office which opens at 7:30.

Worth. Every. Penny! We had an amazing stay. It was so nice to be able to come back to a clean room and warm shower after our hiking adventures!

Right now, the helicopter has shut down for the evening for repairs. We are stuck here one more night. The lodge gave our room back, because of the helicopter problem. I am happy with their service. I enjoyed the Peach festival and the people were friendly and nice. Hopefully the helicopter can get fixed and get us up to the top. Thx T.W.W. from Oklahoma.

The room was nice for 4 people. We had a mini fridge and microwave. Beds and pillows were comfortable. The shower was warm. Definitely appreciated having a warm room and shower after a day of hiking in the beautiful area.

As many have stated, the rooms have been completely renovated during COVID. Very nice with two comfortable beds, new floors, a small refrigerator, and nice bathroom. We did not have hot water the first two nights which made for cold showers, but had it the third night. Not sure why and no communications from staff. Staff is not the most welcoming or friendly, but not a big deal. Very quiet too so will sleep well. Only thing missing is something to make hot water in the rooms. The lodge does not open until 8am and we left for our hikes each day before then. So no hot water for coffee, tea, or the dehydrated breakfast meals. The lodge does have some food open to guests. Some is provided by the lodge, some left by guests. Of course the location is incredible.

I read reviews there was issues with not having hot water but we had no issues with hot water. My only issue with our stay was that most rooms had microwaves and ours did not. We asked to have one and they said they don’t like moving things around. There is a communal microwave in the lobby but it closes at 5 so by the time we got back from our hikes at 6pm we could not heat up our food. The other people staying were nice enough to let us borrow theirs but there was empty rooms with microwaves that they could have offered to us to make our stay convenient. Lobby has free coffee, fruits (banana and orange) and other small snacks such as nutra grain bars. We went in expecting no amenities but there was quite a few. They had towels in the lobby to use for the waterfalls. Don’t leave socks or shoes outside the room on the ground, the strays will take it. There is a spring water hose with a filter attached to it for drinking water at the lodge. Spring water for drinking also at the campground too.

The lodge turned out to be nicer accommodations than what I envisioned. It was a pleasant surprise. The beds were comfortable, the hot shower was amazing after hiking all day, and it was great to have heat on those cold Nov nights. They provided linens, fresh towels, shampoo, conditioner and lotion. The fitted sheets looked to be full size sheets on a queen bed so the corners kept falling off, but not a huge issue. The room has a microwave and mini refrigerator that we did not end up using. Word of caution, we unplugged the fridge because it was noisy and it defrosted and started leaking everywhere. Ha. So maybe don't unplug it like we did. The lobby has light breakfast in the mornings. It has a coffee maker, tea kettle and toaster for everyone's use. There was also a shelf full of stuff people chose to leave behind such as freeze dried food packs and random snacks. And a collection of fuel tanks by the back door of the lobby if you run out of fuel. The general store in town carries an assortment of food items but closes at 6 everyday. The cafe in town closes at 5:30. If you start your hike down late and do not make it to the lodge before 5 for check in, the front desk lady will be back at some point in the evening. She was very nice and helpful. Overall a wonderful stay with nice creature comforts. Glad we stayed at the lodge instead of camping. The campground look beautiful but super crowded.

It's been over 25 years since I last hiked in to this beautiful place. At that time, I hiked in to the camp site and then left the next day, so I really didn't get to enjoy this place. This time around, there were 10 of us and we decided to book the lodge. There are pros and cons with either one. The con is that you have to hike a total of 4 miles to and from Havasu Falls. That's the only con. The pros is that you don't have to carry your sleeping gear with you and that you have the Cafe and Store a few minutes walk away. You have a nice hot or cold shower to come back to. Great comfy bed with A/C and a fridge. Plus, you have running water at your disposal. The office also has some breakfast items and fruits in the morning. Most importantly, you have a flush toilet. Our room #13 did not come with a microwave, but the other 2 rooms did. There are about 5 or so picnic tables outside but be aware of the dogs that are roaming around. One of them actually snatched a bag of bacon bits from one of our hikers. The rooms have towels, soap, shampoo, conditioner and lotion. These are very small like the ones you get at a cheap motel. You can always ask for more, but make sure you ask the front desk early in the day because the office tends to close earlier than 5pm. Outside of room #5, there's a hose with a water filter where you can fill up your water bottles or hydration bags. People tend to use this hose to wash off their shoes/gear or get dirt off their legs. We actually decided to pay for the mule to take out our packs instead having to carry it out of the canyon. It's $200 and you can put 4 packs on 1 mule. Since there was 4 of us, $50 is not a bad deal considering. That was one of the smartest decision we made because it allowed us to hike out at a faster speed and did not tire us out as when we hiked in with our packs. We dropped off our packs the day of right outside of the office with the bag tags and they got picked up at 7am. Since we left around 4:30am, we made it to the parking lot a little after 9am and the bags were right behind us about 30 minutes. Judd was very nice and we ended up tipping him for taking care of our packs. While waiting on the hilltop, I struck up a conversation with Lucas. Very nice and friendly. Overall, I would definitely choose the lodge over camping any day especially since we've heard about the illnesses that had popped up all over the news lately.

Havasupai Lodge highly exceeded my expectations -- just a lovely place to immerse yourself in the beauty of Havasu Canyon! I've visited twice, and the lodge is now wonderfully renovated to meet an amazing amount of hiker needs despite this being one of the most remote communities in the contiguous US. Yes, certain elements are basic (bring your own clock, Kleenex, and hangers if you need them), but overall, I was shocked at the amenities supplied. Our room included an excellent wall AC, a comfy memory-foam mattresses, a sturdy dining table with two chairs, plenty of fresh towels, ample amounts of soap/lotion, and an overall fresh, stylish design (clean bathroom, big vanity, mini fridge, etc.). We arrived early and had an easy check-in, and the lobby offered a few treats in the morning, including muffins. There's a smart layout to the whole place, including a courtyard with a grill and two decks (perfect for stargazing), and the store and café are within easy walking distance. Visiting requires securing reservations through the Havasupai Tribe's official website and hiking about eight miles from the Hualapai Hilltop trailhead. Once you reach the lodge, it's only another few miles to 50 Foot, Little Navajo, Havasu, Mooney, and Beaver Falls -- all exquisite in their natural beauty. The land of the blue-green waters is exceptional in every way, and staying at the lodge makes the visit even more comfortable and inviting! (Did not take pictures of the grounds, as photos aren't allowed in the village, out of respect for residents.)

Stayed in July 2017. I first became aware of Havasu Falls a couple of years ago and tried tirelessly for months to get a reservation to no avail before all but giving up. Then one day out of the blue near the holidays 2016, I called and got through (to a not very friendly woman) and to my surprise they had availability....in mid July. Thinking my gawd it's going to be hot that time of year in the Grand Canyon but not wanting to miss my chance, I took her up on the only 2 nights she told me were available for all of 2017. I paid a small deposit (I think $80) and booked reservations for the lodge ($145 a night + tax), in addition to the necessary permit for hiking regardless of whether you camp or stay at the lodge ($40 a day). I arrived on Friday at 10:30 in the morning, not wanting to hike in the mid day heat. I entered the lodge and was met by a sour puss of a woman that barely told me check in wasn't until 1 (after listening to her field a couple of calls and not answer countless others. I'm fairly certain, this is the same woman that "helped" me make my reservation so many months back). I guess I broke some cardinal rule I knew nothing about by asking if early check in was possible and somehow the mere question pushed her over the edge and gave her ammo to be a complete bitch. Since you can't get your hiking permit which is necessary to go to the falls until you check in, you're kind of stuck not being able to do anything until you check in so we opted to grab a bite and return after and wait. At about 11:30 and tired from the hike and heat, we decided to rest at the lodge lobby. There are only 2 places to sit in the lodge though, a couch and a smaller couch, but there is air conditioning. At 11:45, the woman tells us that she is going to take her lunch so we have to leave. The only other place to sit is hard, no back, wood benches outside, but trying to assimilate into the culture and knowing we had no other option, we melted for the next hour while the woman never left the lobby, ate her sandwich and watched tv. Welcome to the lodge. The pros: *A bed (relatively comfortable) *Air conditioning *A shower (don't expect hot, all of mine were cold) The cons: *# 1 for me was just the negative attitude of the woman in the lobby *Very run down (window wouldn't close, holes in walls, disgusting carpet, shabby, small towels)...all of which I could handle if it wasn't for #1 *common area in the middle of the courtyard (if you have a large loud party that makes breakfast outside at 5:30 am, you hear it) To sum it up....as long as you're willing to pay $145 for a bed, a cold shower and air conditioning while not expecting anything more and are willing to be treated like shit, you'll be alright.

Being that the lodge is one out of two options (the other being camping) to stay in the Supai Village, I don't understand the poor ratings. You get everything you need - great air conditioning, decent WiFi, clean beds and towels, complimentary shampoo and conditioner and they even clean your room while you're away. You have to keep in mind where you are, at an Indian reservation inside the Grand Canyon! A stay per night is about $145 plus permit/entrance fees. It's not cheap but for me, it's definitely worth it to have a comfortable bed and a shower at the end of a long day of hiking. Reservations to stay here are not easy to get either! They book up FAST and it's very hard to get through. I called over a span of 2 days. The lodge is close by to the Village's only cafe and store and you get to be in the village yourself interacting with the Havasupai people. Most of them are really friendly if you give them a chance to talk to you. It was a very humbling experience to see how they live and we were very grateful they let tourists into their home. The hike to the campground and Havasu falls from the lodge is ~4 miles round trip, Mooney falls ~6 miles round trip and Beaver falls ~10 miles round trip. The hike to the hilltop from the lodge is ~8 miles. There is a key drop off by the door of the lobby which makes it very convenient to leave any time. We left at 330am to begin our trek out of the village to the hilltop. I would definitely come and stay here again!

It's not the Sheraton but if you are looking for air conditioning, a bed and a shower (cold) then this is the place, the only place btw. It works for a day or two. You know when you made calls to the lodge trying to get a reservation and the phone rang and rang and rang and rang and rang well, walk into the lobby of the lodge and you will meet the ever charming lady who never picks up the phone. She could care less you are there or about helping you. You can ask her a question and she may not even answer you if she doesn't feel like it, major attitude. It's really unfortunate too because this place could be so much more and make me want to return. A few tweaks and this place could be a gold mine but the "don't care" attitude is alive and well in this village which is unfortunate.

I thought everything was great. No one was really mean to us... rooms were newly renovated. UNFORTUNATELY... Bedbugs, guys. Bedbugs. Camp. Period. We were in room 10. Run Update: I just want to say that my bed bug bites were SO severe that this must be just an awful infestation. I had 67 bites on one arm. Yes, I counted.

This lodge was great for being out in the middle of no where with no access to a road. It is unbelievably hard to get a hold of them, but definitely worth the persitance. We had talked about hiking to Havasu in late 2016, but didn't confirm the dates with our group until January. I called almost everyday from February to April and finally booked one night in late April. You can only cancel two weeks before your trip to get a full refund. I tried both the numbers on their website in between 9:30 am and 11 am. Then again 1 pm to 2 pm. Some times up to 3:30 on if I was off that day. It's usually busy or rings forever, but don't give up. Their is only one receptionist that handles the phones and check-ins and check-outs so be patient. I almost couldn't believe there wad one night avaible when i made the reservation. She asked for my name, address, phone number, credit card and the number of people. The fee to get into Havasu was included with the room. About 2 weeks later i saw charge on my credit for the deposit and a little after that i received a letter with a map and the confirmation. The lodge offered oatmeal and some prepackaged breakfast items, t-shirts and postcards. We got a downstairs room with two queen beds. The rooms include a couch, desk, dresser and clean towel. Plenty of outlets to charge electronics. Make sure you have the confirmation letter when you check in and be there right at 1 pm. You will not be able to check in any earlier. I would definitely stay there again. Nothing beats not having to carry a tent, sleeping mat and sleeping bag the whole hike there. Taking a shower and having a toilet that flushes was also a plus

Staying at the lodge with hot shower and comfy bed made my trip to Havasupai more enjoyable. They accept reservation for the following year from June 1. We started calling on 6/1 and finally got through and promptly booked 4 rooms for our May trip. We didn't receive confirmation letter until November, deposit wasn't charged to credit card until late December. So we didn't know if we were really going or not until they actually charged deposit. Each room has two nice Queen size beds, private bathroom with shower, towels and soap/shampoo was provided. We stayed two nights but they didn't come in to replace towels or anything. Free wifi but no phones or TV in a room. I was tired and I was in bed by 8pm every night. Front desk closes early so if you need anything, stop by early. Only 24 rooms available, they sell out quick. We want to come back again so we plan on calling them on 6/1 for our 2017 trip!

Don't expect friendly service or a clean property. Do expect a nice bed, a hot shower and a rest before the trek back up the mountain. I would suggest hiking to the campsite and staying the last night at the lodge. Calling the lodge might seem impossible but keep trying. Weekdays are definitely more available then weekends. Your reservation also includes the entrance fee so you can bypass the tourist board of Supai. They can also arrange for a mule or horse for your belongings.

Wow I read most of the reviews here but so far I can say most people out there are princess. It's their land and you wanted the lodge to be perfect? Laugh out loud ,its hard to get here and I bet supplies are sparse to be able to get here. It's called consistency ,if you want it ..keep trying and trying. Do not be princess that likes to get their way all the time. It's a privilege to be here AT THEIR reservation not a right.

Again, it makes me sad that people are even complaining about this lodge! It is such a luxury that there is even a lodge in the middle of nowhere! Even more of a luxury knowing that you got the golden ticket to see Havasu Falls and the other 4 surrounding falls! So many people are dying to get a permit to visit and stay in Havasupai. My friends and I got really lucky from our friend that got the permit from her friend. Just imagine having to call countless times to get through to get a permit only to not even get through or get told there's no more permits in the year. Yeah, it's that hard! It's getting more and more popular so that's why it's hard to get a permit. If you're visiting and staying at Havasupai for a couple of days, there's only two options: stay at the lodge or at the campgrounds. The campgrounds are 2 miles out of the village. From the hilltop to the village is 8 miles and then it's an additional 2 miles to the campgrounds, a total of 10 miles. Our friend that got the permit booked the lodge for us (we were a group of 10) and I couldn't be any happier that she did! I've backpacked for 2 years now and I know I am capable of living out of a tent in the wilderness and all, but if there's a lodge in the middle of nowhere and knowing that it's a long hike to get to the waterfalls? I rather stay at the lodge and pay the extra money for it. The 2 miles out of the village wasn't that easy. The last 6 miles to the village was even easier than hiking to the falls. It's some uphill and downhill to get to those beautiful falls. PLUS, it's even harder to hike when you have a 30lb backpack on your back. So if you can cut back on the extra hard work of backpacking then you should consider staying at the lodge. Also, if you're visiting in July or the summer in general, there will be warnings of flash floods. On our first day of arriving and visiting Havasu Falls, there was thunder towards the end of our swim at Havasu falls, and then out of nowhere it started to rain really hard! We packed our stuff and hiked back to the lodge as fast as we could to avoid any flash flood coming. Prior to our trip we heard 9 people died from a flash flood somewhere in Arizona the week before. Knowing that really got me scared! So I'm even happier knowing that we stayed at the lodge to avoid any possible flash floods. Knowing everything that I know now, I'm so glad we got to stay at the lodge! I would highly recommend staying at the lodge if you can! It's just more convenient to sleep on a bed, have a nice warm shower, a toilet to do your business, and an air conditioned room. It's like a Motel 6 but a little better. But hey it takes a lot of weight off your backpack not having to pack extra camp gear. So no complaints there! Thank you Havasupai Lodge for having us!

What can I say about this place? This lodge is probably at the level of a 1 or maybe even 2 star motel--- Initially, I was more confident that this lodge will be better than the motel we stayed at prior to getting here, but I was wrong! It was worse! Service: very uncaring attitude-- Upon check in, I asked her a few questions and she just didn't care to answer us-- I asked her: What time does the cafe close? She responded with an 'I don't know' --- hmm do you have a feud with the cafe people? Cause after a long hike-- I just want to throw my bags down hike up to the falls before it gets dark and then eat something! Also, be careful about planning out the timings right-- if you come after they close, you might not have a room that night! We saw a group of people that got there around 7 pm and there was no one there to help them-- the lady that checked us in, we saw her and asked her to help these guys out and she just said talk to the manager! And walked off! -- I'm not sure what happened to that group of people, but I felt bad that they might have been out of a room for the night! Rooms: yeah the lights don't work with the switch and I had to plug the lights in and out for them to turn on and off and yeah the water is warm and not as hot as I would like it to be after a long tiresome day--- but it's a room alright! A Clean room with 2 queen beds, a sofa, a door that might have been broken down/broken through at some point, and curtains that don't fully cover the window nor block the light out completely-- but there's a bed that I can sleep on at night! Price: wou there now! Slow down! This is a motel type place that's charging me the same rate as a 4-5 star might? Nice! Let's throw all the cash down to just stay one night here! Yeah this is place is okay-- but to be honest-- I'd rather stay here one night then carry all that camping stuff and stay at the campgrounds to save a few bucks! I get a shower, a toilet, and a bed -- with privacy--- and I have an ac or a heater depending on the weather outside--- so don't come in here thinking you're going to get a nice 5 star hotel based on the price you pay! You pay that price to be able to stay here and not camp!

This is the only option (besides camping) that you will have when you hike down to the village. The reservation has to be made in advance. The lodge is very simple with the basic amenities, you will have a bed to sleep in and a functional bathroom. That's about it. You really don't need much since you will be hiking around and coming back to the lodge to sleep and rest. The cell reception is very spotty but they do have free wifi (i was able to stream movies). Try to get there by 5 pm to check in and grab the key.

The AC/Heater worked fine, the walls weren't terribly thin so I didn't have to sleep through noisy neighbors, and the room was decently clean. All these would have earned a 4 star review, however, the most unforgivable aspect of any lodging episode is one in which the showers only supply hot water 2 out of 10 times or less. It is unfortunate that I had read about this issue from visitors of the lodge over a year ago and it would appear that the keepers of this hotel have no regard for a good business repertoire as the problem is still a rampant one. If you're going to attempt to run a business, don't half ass your way through it, have a little ambition and make that extra expense to upgrade the water heating system so that the lodging prices at the very least reflect a reliable hot shower.

Let's start with the obvious, this is the most magnificent place on the planet! You will never see and experience so many beautiful things in a short time anywhere else! The Havasupai are great people and amazing hosts. I read the previous posts from people who said they weren't friendly and didn't make them feel welcome. Remember, this is their home and they are welcoming you to it! Thank them and show respect for allowing you into their home. If you have that mindset you will find friendly, helpful people at every turn. They are sharing the most magnificent treasure this country has with you! If you are looking to get your butt kissed because you spent some money or you drove a long way then stay home! They will be sold out whether you come or not! Lodge is great if you can get in, use the mules to carry your heavy backpacks for around $25pp each way! Get the Supai burger at the cafe!! Amazing!!! Swim in every falls! Don't skip Lil Navajo, it's the first one and it's a hidden gem. Take lots of pics! This is a once in a lifetime trip but it's not for everyone we did 30 miles in 3 days! You have to have some physical ability, there are caves and ropes and chains that you must be able to handle to get to some locations. I can go on all day, but I'll end with this... Show respect for the land and the people and thank them for the opportunity to see their home!

We stayed at the lodge after calling a few times and finding there was a cancellation; total time from planning to actually making the journey was five weeks. However, the lodge had no hot water on our first night there, yet the rooms were basic but comfortable. The Indian ladies at the reception area are like the rest of the tribe - obese, miserable, unhappy human beings. Do not expect a smile upon checking in and they will answer questions with a bit of a grudge... If you understand the Native American attitude towards non-Natives, will lower your expectations about the tribe and be able to enjoy the falls and the beauty nature put there for all it's worth! Also, be aware of The "environmental fee" charged for every individual staying at the lodge, or hiking the trail. I'm not sure what the purpose of this fee is because there was trash and litter all over town including the elementary school, on the trail, and in the campground, as well as at the falls. Although most hiker/visitors appreciate the beauty of the area and litter does happen, it seems like most of the debris is generated from the Tribal members themselves! .

Expect: Clean beds, warm (ish) shower, a place to recharge your phone and camera. There is a few picnic tables to congregate around for meals. Great location! You do get entrance to the park included. Note: this is not a luxury hotel, it's in the middle of the Grand Canyon so lower your expectations in terms of luxury! It's clean comfortable and minimal. Spend your time at the breathtaking views not at the lodge!

This lodge gives you exactly what you need for this trip. A nice comfortable bed, well air-conditioned room and a full bathroom after a long hike! So just keep that in mind, that the money they charge you for this room might SEEM pricey, but once you get there, and realize how tired you are from the hike...you'll understand. I think the price is very reasonable. The rooms are clean, with well working air conditioning units each, clean bedding and sheets, clean bathroom with towels, soap, shampoo and conditioner that is complimentary. There is also a key drop off located at the lobby so you don't have to wait for the lobby to open on early mornings to start your trek back to the hilltop. The lodge gets booked pretty quickly. So make sure you book as early as possible! We got lucky and booked a room two months before our trip. I will definitely use the lodge again, but maybe next time split my lodge time and camping time.

Honestly, not sure how people end up reviewing this place poorly. I loved it. Let's start with one thing: This lodge is located 8 miles by foot to the nearest road. Which, by the way, is a 50 mile road with basically nothing on it, connecting to the old Route 66. Hundreds of miles from the nearest small town, let alone city. It is probably one of the most isolated places left in the contiguous United States. It kind of blows my mind that people hike in there and expect 5 star amenities. If you can open your mind to new experiences, this will be an absolutely perfect place to stay. You are on someone else's land, immersed in their culture. Just be aware of that before you take this trip. As for the lodge itself, my friends and I had a wonderful stay. It was tough to get a reservation (hence the minus one star), but when you get there and hear the phones going off the hook non-stop, you kind of get it. Our room was clean and well furnished, and the shower was amazing after our day hiking in. On the second day, someone knocked and asked if there was anything she could get us. Check and check out were as easy as they could be, and the place worked perfectly as a base camp to see the falls. I'll say this. The Havasu falls are one of the most beautiful places I've ever had the privilege of visiting. Looking at the clear stars from the picnic tables at the lodge is a moment I wont forget. If you are looking for a luxury experience, consider another trip. If you're looking for a great place to hang out after a day of exploring, the Havasupai Lodge is perfect.

Only lodge in Havasupai and I don't have to carry more camping supplies? I'm fine with that. Honestly I feel they could charge way more than $145/night and get away with it so I'm fine with the price. If that means I get to come back after a long sweaty day of hiking to a hot/cold shower and AC - cool. The rooms are spacious, clean and comfortable. They provide towels and shampoo. Unfortunately there's no refrigerator in the room so you'll probably still have to carry food down with you or eat at the cafe. To get a reservation you have to just keep calling the front desk. Eventually they'll pick up if you're persistent enough. I called everyday for 3 weeks to ask for cancellations. Luckily I was able to get one for June. There's only about ~20 rooms so it's pretty packed. Check in time is officially at 1pm, however we got there at 10:30am and just sat waiting in the lobby (yay AC). We ended up getting our room keys around 12.

The coveted havasupai falls in Supai, AZ Opening day for reservations are February 1st! So for years I have been wanting to go to see the majestic beauty for the falls. However, wow, the time it took for me to get a reservation. I have been calling since opening day and today was my luckiest of days. I got through and didn't make it for the date I wanted but took what I could get. The girl was nice and patient with me while I looked for another desired date. I did some research on the best numbers to call for a reservation and found a few people saying to use the number ending in 2121. That number was my lucky number! Don't give up if your still trying to get a reservation. I can't wait to post pictures for you yelpers! 1(928)448-2121 Good luck!

Havasupai Lodge is one of two, the other being camping, ways to stay in Supai and it's amazing near-by waterfalls. It is extremely difficult to book and even though it is no five star hotel, it is great for what it is. The room is clean and spacious. The lodge is located two miles away from Navajo Falls. They do have wifi, but it isn't as strong as you would be accustomed to. To even have any sort of internet source at such a remote place, to me, is a miracle.

Just returned from my havasupi trip. Stayed April 21-23rd. We stayed in peach springs Thursday night (do not recommend that as the only place to stay is DIRECTLY on the train tracks with trains blowing the horn ALL NIGHT long (trains run 24 hrs a day and apparently are required to blow the horn through town) I would recommend staying in Kingman and drive directly to the hilltop (make sure and get gas either in Kingman or peach springs as there is NO gas on the 60 mile drive to the parking lot. We left early in the morning and parked our truck at the top around 8:30am-we were a very large group of 24 of varying levels of athletic ability. 2 ladies took the helicopter and the rest of the group did the hike. some of the members of the group with small children used the mules. The 4 close friends, myself included, carried our packs. The hike to the lodge took us 2.5 hours at a pretty fast pace (all of us are fit) The group with smaller children took about 3.5 hours. We stopped once quickly for snacks and continued on. The hike there was easy as it is all downhill. The weather was perfect and not too hot, but I highly recommend water with electrolyte powder. Make sure you have comfortable shoes and wool socks. We saw people hiking with duffle bags that looked miserable. I would only recommend hiking with a comfortable backpack and really brining the bare minimum. We arrived into town around 11 and stopped at the local store for some coffee. The local store is well stocked with everything from medicine to coffee to food. Price reflects the amount of work it takes to bring merchandise there. We went to the lodge to check in a bit early and like the other reviews say there is no early check in lol so don't expect that. We sat in the courtyard eating snacks until 1pm when they let us check in. The rooms are not fancy by any stretch of the imagination but for how remote a location they are amazing. Rooms are clean, showers are warm and you have wifi albeit spotty. If you have Verizon you will have really good reception oddly enough at the waterfalls lol. I like eating healthy food so the only restaurant in town was not the best but if you want a hot meal and don't mind diner type food then its great! I had pancakes for breakfast that were awesome but the lunch and dinner options are pretty greasy. I brought a lot of bars and snacks so I survived off that and French fries. I brought two pairs of shorts, two bathing suits a Patagonia nano jacket, one long sleeved shirt and lululemon leggings, water shoes (these are a must) and hiking shoes and was great. Somehow I still got blisters and was super grateful that I packed band aids and medical tape. It is cold in the evening and mornings. A headlamp is great if you plan on being outside after sunset. If you have the option to stay here over camping I would stay here 100%

Had reservations since January 1, 2016. It was hard to get thru. Called over and over for 3 hours. Our dates requested were available. Helicoptered in on Friday, July 8., 2016. We were 2nd on copter around 10:00 am. Landed in canyon by 10:00 am or so. Waited two copters for all of our luggage (3 bags). Got so very lucky Friday morning only to be tortured all day on Sunday... Went to check out lodge. Sign posted and I knew that check in time was 1:00 pm. Spoke to younger girl on couch in lobby, with young son, lounging eating breakfast and watching tv. Disheveled and dusty lobby with stacks of papers and books all around. Small microwave that I hear folks can use to warm up. I confirmed check in time and that we were expected and asked to check our bags. (Not allowed to check in a minute before 1:00.). Seemed unheard of...bag checking. Why did I ask? I knew better. She said I could leave them to the side. We left bags, we ate at cafe and checked out the store. Area was of course very dusty and a bit run down. Ther is a school, clinic, church, cafe, store, community center . Local homes with gardens. Some well cared for, some run down. Local dogs with collars roam. Healthy and cared for. Horses - most looked healthy and happy. There was one house had tied up skinny ones that looked not cared for. Cafe is priced as expected for some items and not for others. $10.00 bacon cheeseburger with lettuce and tomato. Thin patty with one slice American cheese. But jalapeño poppers were only $4 for 9 of them! There are lots of options. Breakfast is served until 11 and then lunch/dinner. You are free to choose your own condiments, including big packet of ranch, etc. they had plenty and had not run out if anything all the time we were there. Grilled cheese is yucky. 3 slices of shite bread and 2 of American cheese. Just pressed/smashed with oil on a griddle. Eew! But it does seem to make a difference whether whose cooking when it comes to the egg and cheese sandwich. We've had 5 during our 3 day stay. 4 were over done and greasy. The 5th one was really nice. The breakfast plate is scrambled only and there are no substitutions, we heard. We disliked it. If you are hungry for hot food, it will do. Didn't want to wait around until 1 to check in, so we went back to lodge to change into water shoes and pack small pack from bags in lobby to find door locked. No one came back until 1:00. I got in line and waited and waited and didn't get checked in until 2:00 because of reservation problems ahead of us. They really like the mailed receipt. They are upset if you don't have that. If you don't have the mailed receipt with you it causes a wait as they search for your name on a paper list. There is a computer but not sure how they track it all. Anyway, if they find your name, you can get in. You get a tag for each of your bags that you must take hiking for prof of activity payment. Room: old fashioned door key. 24 units - each sleeps 4. We got 17. Nice room. 2 queen beds. Clean sheets and ample towels. Clean everything. Little desk. Sure, old fashioned. No plugs for devices near bed. Some broken lamps. Some broken tiles in bathroom. We were very happy to have a clean place to hang, rest, bathe and sleep. Worth the $145. Not overpriced at all. Rather fair considering where you are. Spotty wifi Friday eve. Much better Saturday night. Sunday - spotty. Came in without us there, took old towels and brought new towels 2nd day around 4pm. Friendly young girl. The older one tried to be nice sometimes. The store was well stocked and clean. No complaints. Maybe there are times or times of year where they run out but we were good. Fountain ice is awful and costs too much. Bagged ice was fine and only 50 cents more. They make it in back. Friendly girls working counter. $4 Gatorade and milk. Lots of hiking. Falls were amazing. Long but breathtaking hikes to falls. Worth it. Hot, over 100 degrees. Bring water, snacks, and good water shoes. Swimming was so amazing. Cold water. Awesome! Torture - Helicopter out wait in Sunday was very frustrating. Locals take precedence & I knew that, but even though sighed up at bottom of 3rd out of 4 or more (30 people per page) page by 8:30 am, the line didn't move for hours as locals roll in anytime and they go. We waited and waited and waited. Not fun at all. Got out 8th last copter ride around 4pm. Bags were not taken up to hilltop until VERY LAST trip. We had to wait so much more. Couldn't drive home until 6pm. They don't care at all about whose luggage is on or off. Sloppy. Maybe come again in middle of week. Stay 4 days. The first night, hike a little and stay in lodge. Get cleaned and ready for next day. Then go down to camp for two days. Do a different hike/fall going further and further in. Hike out and stay in hotel on the last day again. Then helicopter out.

This place is great. It is super clean and everyone was very nice. I think the people who wrote the previous reviews were expecting something that it is not. You hike in 8 miles to this, it isnt going to be a 5 star experience. Great place though.

The lodge itself is fine. It's a great place for a hiker to get some rest and a hot shower. No frills but hey, who needs me when you just want to appreciate nature... With that said I must say... I am from NYC and have traveled to several places all over the world, have been to many states and travelled to many places off the beaten path... The receptionist at the lodge and women at the small store are the rudest people I have ever encountered. It is a shame because it put a terribly bad taste in my mouth for the trip! They were not helpful or cared to even look at us, say hello or smile... Listen, I don't need a parade when I come into your village but please treat me with respect! I feel like everyone in this community felt nothing but disdain and disgust for us and they are not afraid to show it. The falls are spectacular... But I would not come back or recommend this trip to anyone I know.

Don't believe everything you read, be respectful to the Supai villagers, you are visiting their home, don't be a jerk.... This is one of the most incredible trips that we have ever taken and an experience than will not soon be forgotten. If you're planning this trip please understand where you are going. The Havasupai Reservation is located in one of the most beautiful and remote areas of the western Grand Canyon. The Village of Supai, is located in Havasu Canyon, a southwestern branch of the Grand Canyon, and is accessible only by foot, horseback, or helicopter. It is over 75 miles to the nearest town and over 100 miles to any larger "city". There are no roads for the last 8 miles; everything is brought into the village via mule or helicopter. (Remember this as you read other reviews) You are visiting the home of the Havasu Baaja, please be respectful of their home. Supai Supai is the village that is 8 miles from the hilltop. In many ways it is a trip back in time, a time when life was much simpler and slower. The village does not look like your suburban neighborhood; the homes are modest, mostly run down and in need of repair. Horses, mules and dogs occupy the yards. The streets (paths) are dirt. The village has a square where the main businesses are located. There is a store, a restaurant (more like a snack bar), a post office, a clinic and a school on the square. The store is open from 7 am to 6 pm; it has a limited variety of food items including some meat and vegetables, prepackaged food, water and soda (no ice). The restaurant is open from 7 am to 6 pm, the menu is limited and mostly greasy-fried food; breakfast was by far the best meal on the menu. Yes, it is expensive but you won't starve and remember everything comes in by mule train. We found everyone in the village to be very friendly and helpful. We talked for quite some time to one older fellow, he was happy to tell us about his town and tribe. Nearly everyone that we encountered was overweight. Most would be hard pressed to make it up to the rim under their own power. This is more than likely do to the limited food choices available in the canyon. Most of the people are poor and the poverty was rather obvious. The horses and mules in this village are working stock; they appeared to be well cared for and well fed. If you don't want to see animals working, don't take this trip. The locals make their living with these pack animals, keep your nose out of their business. Havasupai Lodge Havasupai Lodge is not a Holiday Inn; it is a lodge at the bottom of a canyon in the middle of no-where that is in need on some cosmetic repairs. The rooms are large (2 queen beds) with a large bath area. They are clean, much cleaner that the motel we stay in the night before. There is lots of hot water, plenty of towels, soap and shampoo. The beds have clean sheets and more than enough blankets. The heater/air conditioner worked very well. The price of the room is $145 for 1 to 4 people...more than fair. There is NO phone, TV, refrigerator or coffee maker. There is a refrigerator in the lobby that you can put some items in. The village has community wifi with is slow but works most of the time. We were able to have 3G cell service in the valley from AT&T most of the time. The lady at the front desk was very friendly and helpful. She is there by herself and she only answers telephone when she feels like it (while we where there the phone rang continuously). Her grandson is the maintenance man and her daughters are the maids. The hikes and the falls: The hiking is why we all come here. It is by far one of the best and most scenic hikes that we have ever done. It is all that you read about it and more, the water is beautiful, the falls are breath taking. The climb down to Mooney Falls should not be missed if at all possible. If you're a camper the campground looks very pleasant with lots of shade and water and 4 toilet facilities in the area. The hike out is challenging, in 8 miles you climb 2700 feet, start early (we started at 5 am) and carry a lot of water. There's always the helicopter option. Please pack your trash; if you can carry a full bottle in, you can carry an empty one out.

I set my expectations very low for the lodge. I understand everything they need in the Indian village must be brought in by mule or helicopter. All I really needed was a bed, working toilet and hot showers. The room at the lodge was a good size. Not cramped. But there was no warm water at all. Not a drop. I didn't sign up for camping. I expected there would be hot water to wash away dust and sweat from long hikes. The public toilets were a horror show. I strongly suggest that people use a bandanna to cover their nostrils and a bottle of air freshener in hand before they enter. It was truly horrific. That's my two biggest gripes. The scenery from the hilltop to the lodge was beautiful. I liked to look up to the canyon boulders along the trail. The hike wasn't difficult. It was just long. I stopped often to take pictures along the way. So it took me under 5 hours to hike the 8 miles in. It took 5.5 hours out of the canyon due to fatigue from long hikes in the past few days. The waterfalls were beautiful. It made everything worth it.

Given its remote location, two stars is one star better than I would have expected. The Lodge has seen better days, but it provides more than enough creature comforts for a trip that should basically be viewed as a roughing it experience. Each of the lodge's 24 rooms has two double beds and a bathroom. The rooms are very basic: no telephone, no TV (and no smoking). Check-in time is 1 pm. You may provide your confirmation statement, ID and charge card information earlier than this, but no room keys are provided until 1 pm. Maintenance was poor: my air conditioning unit worked sporadically, the drapes were falling off the rods, and it took a couple of minutes for the chilly-to-lukewarm "hot" water to appear. On the bright side, the air conditioning worked after a fashion, a cool shower is better than no shower at all, the bed was comfortable, and there was potable water. The cost of a room is $145 per night. To this, add a Supai Village entrance fee of $35 per person per visit, plus an environmental care fee of $5 per person per visit. I was under the impression that the environmental care fee was levied only on campers, but my bill included the fee. This may be new; the fee was manually inserted into a typed list of charges. All charges are subject to a 10% tax. To make reservations, call 928-448-2111 or -2201. There's a $40/night deposit. Lodge rooms may be booked a year in advance. Make sure you receive written confirmation of your reservation. This will be needed to gain entry to Supai. When will you get your confirmation? Answer #1: according to the person taking my reservation, this is based on their fiscal year, which begins around November 1. Your deposit won't be charged, and you won't get confirmation, until after the beginning of the fiscal year in which you're going. For example, if you call them in June 2013, but your reservation is for April 2014, the deposit won't be charged to your credit card until November 2013. Once that happens, you should receive written confirmation. Answer #2: My credit card wasn't charged until December 31; I received written confirmation a week later.

Grumpy staff and dirty, bug infested rooms. The only plus is that we didn't have to hike our camping gear in with us.

3 stars for accommodations out in the middle of nowhere. Has the basics. Nothing fancy, but you could sleep anywhere after all the hiking.

Note: none of these issues can be excused by location (middle of grand canyon, no roads). - lobby was not clean - staff use lobby as break room and do not clean up after themselves (food garbage on couches/tables, spilt drinks in drink fridge). - room smelled very bad, noticeable upon walking in - hot water not working - typical sleazy hotel passive aggressive signs stapled everywhere, staples left in wall from previous iterations of passive aggressive signs. - garbage strewn about field in lodge (old bath tubs, old a/c units) mops, maintenance stuff left in court yard. - everything in room is old, which is ok, but doesn't mean it cant be clean and neat - wall around shower deteriorating; some wall holes filled, but never patched/painted. - stray dogs running around court yard, many with open wounds/sores.

check in is at 1PM so if you are there early like I was then you will need to wait to check in and usually its after 1 around 130PM it is a treat to stay here since you get a bed and hot shower. I took a portable dvd player and watched a movie. I will do stay here again - The trip was so magical - Loved it

Awesome option versus camping. Great to have this option in such a remote area. Carpet and bedspreads appear new. Super clean. Great to have wifi and a hot shower. Bed and pillow were comfortable. Thank you for such a great option and experience.

There is something very important that is missing from a lot of reviews about the Supai Lodge, and that is context. This is a very remote location (in fact it is literally the most remote village in the lower 48 States). It is not a resort, nor should you expect it to be. Supai is a place for adventurers. A place for people who want to explore, to see places that the masses never see. A place for rugged, backpacker types. If your idea of being "outdoorsy" is getting a hotel room with a balcony overlooking a palm tree, then save the rest of us some trouble and stay away. This is not Palm Springs, and we are guests in Supai - not residents. So for your own peace of mind, PLEASE, go into this expecting it to be what it is: the only place to stay in an extremely isolated village, other than the campgrounds. The Supai lodge has: hot water, decent water pressure in the shower, clean fluffy towels that smell good, clean sheets, and excellent, cool A/C. If you are looking for anything more, you are in the wrong place. I highly recommend hiking down, if you are in the physical shape to do it. Most people without any moderate issues walking long distances will be just fine on the hike down, and trust me, the sore muscles and sunburn are well worth it. After the hike down to the village, and the additional hike down to the waterfalls (go see all three - Little Navajo, Havasu, and Mooney) and then back to the village, you should be so exhausted that you turn on the A/C, crash onto the bed, and fall asleep immediately. That's what we did, and slept for twelve solid hours. You probably know by now that there is no TV and no phone. There is also no refrigerator, etc. The amenities list is not long. (However, they do have plenty of soap and shampoo...so if you are backpacking down, and you want to free up some space in your pack, leave the soap and shampoo behind. They have it.) I was glad of this. I was, however, able to get a very weak wifi signal on my iPhone (one bar - web pages loaded, albeit very slowly). One resident of Supai village told me that they recently put up another tower to try to boost the wifi signal. The best signal in town is near the Visitors' Center, but I was in Room 24 - the farthest one back against the canyon wall - and like I said, I was able to get a weak signal there. The furniture is decent quality. About what you'd expect in a higher-end Super 8. Not expensive, but relatively new and decent-looking. We went into this visit with the frame of mind that we would be easygoing and openminded, so I didn't really get my feathers ruffled, but the clerk just sat at the desk, not making eye contact, until I held my reservation slip in front of her face, at which time she started asking me for my contact info. (Another note: MAKE SURE you take the reservation slip they sent you in the mail. Don't forget it.) I was handed the key wordlessly, and check-in was completed. Could she have been a bit more friendly? Yes, definitely. But I wasn't there to be pampered and catered to - I was there to see the falls and the canyon. So I didn't let it faze me. A few other notes about the general condition of the place. There is a small, air-conditioned lounge in the office building (which we didn't use) and a wide open space in the center of the rooms, like a courtyard, with several picnic tables. There was quite a bit of junk strewn around the grass there (both trash, and also a long garden hose lying diagonally across the entire courtyard area - let's say a good 20 feet / 6 meters). There were rags provided in the room especially for cleaning your shoes/boots, which you WILL need if you visit the falls. There was also a note to use the water faucets outside to clean your shoes instead of doing it in the bathroom sinks. However, the hose, when turned on, had no water pressure at all (just a trickle of water came out) and none of the other spigots were working at all, so I made do with some extra bottled water and the rags. Again...not a huge deal. And, yeah. The price is steep. All in all, we paid USD $ 240.00 to stay here. But again - when you're the only place in town, you can charge whatever you want. The tone of this review is a bit more sarcastic/flippant than I normally am, but it is because most of the people reviewing this facility seem to have extremely unrealistic expectations. Whether or not you agree with my observations above, I sincerely hope that this information is of use to you, to let you know what to expect. Supai is a WONDERFUL place which should not be missed, and when taken in context, the lodge is VERY decent for the location. No complaints from me, and I would stay there again, for sure.

(This review is for a stay in late September 2017) To rate the Havasupai Lodge is kind of subjective and depends on what you are expecting. I don't think of it as a motel, but more of a glorified hiking shelter that happens to have plumbing and electricity. The room was pretty bare-bones with no amenities except for air conditioning (no phone, TV, microwave, fridge, or anything like that). We had no hot water for two of the three nights we stayed there. The beds were not the most comfortable, but you won't have much trouble passing out if you hiked to get there. Other furniture included a chest of drawers, table with chairs, and a couch. The cleanliness was fair. They did have wi-fi, believe it or not, but that was a town-wide thing and not specific to the lodge. When I made my reservation back in 2016, the whole process of booking a room was kind of sketchy because they had no official website, so you just had to trust that the phone numbers from third-party websites were legit and that you weren't giving your credit card number to a scam artist or something (they now have an official website with the phone numbers as of April 2018, but you still have to call to book). The way the lodge works is that you pay a deposit by credit card, and they send you a confirmation letter by snail-mail (which takes a while, since all their mail is carried in and out via pack mules), and you have to bring the confirmation letter with you when you check in. I got my confirmation letter along with an information packet in mid-January of 2017, and the woman at the front desk took the letter and gave me my permit (a colored tag to attach to my backpack) when I checked in. A few things that I found to be exaggerated in other people's trip reports were complaints about rude locals, graffiti, stray dogs everywhere, panhandlers, etc. The locals I encountered (including the clerks, cashiers, etc) were not necessarily bright-eyed and bushy-tailed, but I wouldn't say they were rude or hostile toward tourists. I never got panhandled, and there was some graffiti here and there (mostly on signs), but not in the natural areas. There were a few unleashed dogs, but they were docile and almost never approached us. In summary, If I were rating a roadside motel that charged over $100 a night for a room of this quality, then I would not hesitate to give it 1 star. If you simply consider the Havasupai Lodge as a motel room, then what you get is not much. I'm not necessarily awarding the lodge pity-stars for being the only option other than camping, but you also have to consider that given the context of what and where the lodge is, you're getting air conditioning, a bed, indoor plumbing, a roof over your head, a place to lock up your things, close proximity to the cafe and general store, a two-mile head-start if you're hiking out, and a permit to enter one of North America's most beautiful natural wonders. It's not perfect, thus the 3 stars, but it's all a matter of perspective.

I just read the other reviews and all I can write is . . . tough crowd! I have actually been to Havasu Falls, Mooney Falls & Beaver Falls several times. Decided to stay at the lodge this time since my 7 yr old son hiked in with us and we wanted it to be easy and stress free. Admittedly, the reservation process was not the easiest or most efficient. It is not online and the lodge hours are irregular. It's hit or miss. So be patient. Once reservation is made, a confirmation letter was sent to me and even with the confirmation letter, I was still not confident I had a room. Doesn't matter, I love Havasupai so on the appointed date, we hiked down and as we were not expecting much, everything we received was ample and very welcomed! We checked in around 2pm and Sharon was working the front counter so the check in process was very easy and pleasant. We got one of the 2nd level corner rooms so there was a picnic table right there for us to enjoy. The best part was the hot, ample shower to wash away the dust and tiredness of our hike! And the room while basic, was HUGE!!! There were 2 queen beds, a sofa, and plenty of leg room. The curtains could have been hung better, the smoke detector was not working and there were no cover plates over the outlets but we did not mind. We enjoyed the big room, the hot shower, and our picnic table right outside our door. There was no tv or phone but very strong wifi and with that we were able to keep in touch with the outside world. While I enjoy the beauty and relaxation of camping right next to a running stream at the campground, this was a pleasant alternative and made the trio easy and fun for us as we did not have to carry any gear down!

Clean enough for dirty hikers like us. Nothing fancy but nothing scary either. No problems at all.

We stayed at the lodge after a morning hike into the canyon, and I have to say it was better than I had expected and well worth the extra money to sleep in a bed and have a shower then have to camp. The room and linens were clean, the beds fine, and the AC worked. You have to be checked in before 5 pm and make sure to have your $40 reservation receipt with you. Not a particularly friendly place, but it made our trip easy and fun. Also unexpected bonus...FREE WIFI!

This place is a vision of God creation. I had a blast. I am writing a review in regards to Post I have read about mules being abused. This is not true! I just got back a week ago and I saw nothing wrong with the horses. The pack mule were strong and feed properly. There is however ponies/small mules at the edge of village toward the trail to the campground that look underfeed. Which could be mistaken for abuse because they look bony. The horses had plenty of food they are only tiny because they are young... Next time I will use a mule. I rated four stars because we waited way too long to take the helicopter out. We left the canyon Friday waited in line from 7am until 1:30pm for our ride out. And we were the top ten people first on the list. Local get paid Fridays and they have priority helicopter rides. They cut and come at anytime which makes tourist wait longer. The helicopter also carries stuff in and out of the village without passengers which adds time. Check out my Instagram Kerri Kiesendahl

The room is perfectly fine just as a normal hotel or motel, but the ladies that work the "reception" are terribly unpleasant, and unresponsive. They are super particular about having everything done their way, you better have dotted all your i's and crossed your t's. They have hot showers, and air conditioning units under the window like most motels. There is Wi-Fi through most the village, and you can get some here in the room we had closer to the lobby. Also power, and decently comfortable beds. It is comfy after lots of hiking and adventuring to the falls.

BED BUGS! Stayed one night and left with over 20 bed bug bites. As soon as we saw a few bed bugs at 3 am, we packed our belongings and went on our way. As the day progressed and the bites started to reveal themselves is when I realized how bad the bed bugs were at the lodge. As other reviews have mentioned, the place is run down and by no means a four-star hotel and I understand that given its remote location there will be insects and critters (that part I'm completely OK), but the bed bug issue is a big problem. If the campsites were full again (like in our situation) I would skip the hike all together had I known. Aside from the immense irritation of the bites, one of those bugs crawling into your bag can costs you hundreds of dollars when you get home and a living nightmare trying to eliminate. Not worth it. This review has nothing to do with the overall community as the people were friendly and welcoming - it is simply related to the lodge's bug infestation.

My complete review of Supai Village and Havasu trail and the lodge. If you plan on doing the hike. You start at the parking lot and walk 8 miles to the village, if you're staying at the lodging. If you're camping then it's 11 miles until the campsite. You have to try hiking-in its a great experience, but try not to interact with the village people, for some reason they are very unfriendly. Some of the village men gave me, I gotta watch my back, vibes. I definitely would never go alone or even camp with just a group of girls. Those are how bad the vibes the men gave me were. I saw one bloodied man getting taking into "jail" by the federal police stationed there. The village people give you short answers, don't look at you when talking and seem just annoyed with your presence. You have to let it roll off your back how rude they are. You'll definitely need hiking boots and water shoes. Water shoes are actually required at the falls. Pack very lightly if you're staying at the lodge since there's a lot of incline during the hike. Back to the lodge. We stayed here at this lodge but no warm welcome here either. The room just has two beds and a bathroom. Check-in is at 1pm-5pm, check out is 10am and they mean it. We stayed on the first floor, don't make that mistake. Request the 2nd floor. You can hear EVERY movement the people upstairs make.

I didn't have a problem with the accommodations, nor did I have a problem with the customer service. No, the staff wasn't the friendliest, but honestly, I wasn't up for much small conversation after hiking into Havasupai. After reading the reviews, I had a bit of an idea as to what to expect once arriving. It wasn't a horror show or anything, and yes, it would've been very easy to sleep just about anywhere during this trip. The only reason I probably wouldn't stay here again is because the accommodations were a-ok, but they may have been just as a-ok outside in the campground. Hopefully that makes sense. No hard feelings or extreme dislike towards the Lodge, just might've been equally as comfortable camping. That being said, Havasupai itself is beautiful and unlike anything I've ever experienced.

The lodge is def not a 5 star hotel, but given the location, it is exactly what u need. Bed, shower, toilet, cold air conditioning, and a place to relax after a long hike. Hiked down 8miles to the lodge, stayed the night. Woke up the next day, hiked down to Mooney falls, and other 2 falls and on the way back up and stayed a 2nd night at the lodge. If u are looking for a warm meal, dont stop at the 1st place coming in. Go to the restaurant right next to the helicopter pad-100×'s better and indoor seating. This whole village is full of the most unfriendly people I have ever encountered (and we travel all over the country), but who cares, you arent there to see them anyways. Dont bother to say hello, they dont want to talk to u anyways. They arent going to lose their job so they dont need to be nice. Buy what u need and move on. The whole area is breathtaking!!! Dont bother waiting for the helicopter to get out, unless u want to wait 5-8 hours for your turn. If u dont want to hike back out, reserve horses. We did and they leave at 7am and takes 2.5 hours to get up-$80 vs signing up for helicopter at 6am and not getting out until 4. Locals get on before visitors and if it is pay day, they are all out of here to go shopping. Lodge is def worth it if u dont want to camp. Worth every penny.