Haven Health Sedona

I have been at Haven for quite a few weeks and I wanted to say how excellent this facility is. If I ever had to return to a skilled nursing facility Haven of Sedona is the best to be. The team is amazing and very attentive. The physical therapy team Jonathan, Dawn and Jalaina are great at explaining everything and have made a huge impact on my recovery. My nurse Belinda is amazing. Darian with resident relations has been great. The food is magnificent. Thank you to the entire team.

My mother Katherine Long stayed at Haven of Sedona for 2 months. The care the was fenomenol. Therapy department was amazing got her up on her feet walking. Cnas Jennifer , Diana, and Yeni were amazing. Very compassionate, and caring. Would recommend this place to anyone.

Since I've been here at the Haven on Jack's Canyon, I've learned how beautiful the nurses and CNAs are able to keep up the spirits of the patients. Some of whom are in very, very, very difficult situations with personal care needs beyond most people's imagination. If it weren't for Sarita, Mariah, Jan, Yeni, Jennifer, Janet, Ervin, Helena, Cindy, Jaime, Belinda, Alicia, Jelena, Carlos, Dawn, Dr. Ken, Micheal, and Gil who tries the hardest, despite her abilities. LOL! The food is like summer camp food, a little distant from a cruise ship. My room has a great view of bell rock and few wild life passing by. Great place, highly recommend.

What a great facilty! The staff is a pleasure to converse with. They are patient and answers questions. You can certainly tell the maintenance fella Bruce really cares about the facilty by the upkeep. What a wonderful person he is. Very kind and friendly. Overall A+ visit.

I had an accident and was unable to walk or do much at all until I arrived at Haven Health, I was truly traumatized and in a lot of pain. I've never been in a hospital and I was completely unprepared for the kindness and quality of care that I received. All of the staff were surprisingly understanding and accommodated some middle of the night requests with real patience and amazing good humor. Jan and Yeni were especially helpful and laughed along with me at my sad situation. All of the PT workers showed real care and were gentle but firm in their treatments. I cannot say enough good things about this group of very kind souls. I'm a vegetarian and much to my surprise the food was actually very good. It's clear that the chef wanted to make his "customers" happy. I was at Haven Health for 6 weeks and they helped me get to the point where I could walk well enough to be released. I have to give my full hearted appreciation to this very special facility, and all the wonderful workers who take such good care of the wounded souls who need their help. With sincere gratitude, Margaret Thurman

During one of the most traumatic experiences of my life, I received the most caring help & support from an amazing team of nurses, nurse practitioners, doctors & cna’s I wanted to give a huge shoutout to Chef Travis ~~~ WOW! I’ve been vegan & gluten free for decades, and was so nervous there would be nothing for me to eat, but boy was I wrong! Almost every single meal was delicious, healthy, and quite frankly, a work of art! Thank you from the bottom of my heart Chef! I know I recovered so much faster because of these incredible dishes! Also, the Physical therapist and occupational therapists were among the most amazing practitioners I’ve ever met! Jalaina, Carlos, Jon, Jonathan, Dawn, Mike, Alicia, and Susan truly created a safe, caring and compassionate atmosphere in which they helped me thrive! They made it fun even when it hurts! Thank you so much guys I’ll take your wisdom with me as I continue to recover. Patient Care Coordinator Darian was tremendously helpful in helping me transition back to my normal life, in that I’m far from home and she is setting up my continuing in home pt & ot, along with finding me additional orthopedic support for additional convalescence. She’s a true gem! And wow! Nurses Jamie and Belinda were truly inspirational. Their skill and mastery of the art of nursing had me completely at ease at all times. They are wonderful! A special shout out to CNA Jennifer ~ She always made me feel safe, cared for and never self-conscious in my much needed assisted showers. She is the epitome of a gentle and highly skilled caregiver. Thank you so much Jenn! I also wish to recognize and express deep gratitude to CNA’s Janet, Yeni, Diana, Gill, Fidel, Jan, and Pellar (& gosh there were a couple more, less frequent with me but wonderful & I can’t remember their names ~ I’m sorry) because without their constant and consistent, delicate care of me, and my injuries I surely would’ve withered away. What are the amazing staff of dedicated and resourceful people! And finally I want to say special thanks to Mike & Charlie in maintenance and Caroline & her team in housekeeping ~ you guys are rockstars! Thank you Haven health Sedona for your wonderful team of medical personnel who really do care and helped me recover in record time! Sincerely, Sheron Foster

I've had the pleasure of dealing with the staff for many years now, from those that have been there for years to the more recent hires, each person does give their own personal touch to their respective duties. My experiences have always been positive and I do enjoy my interactions with people such as Alice, Machelle, Gianni, Tatym, Kaelyn, Darian, Halima, Amanda and, of course, Stephanie. The building is clean and contemporary and the views are what you would expect being in Sedona.

I just want to make everyone aware of the great care my wife received at Haven of Sedona. We were treated with dignity and respect by all the staff. Soon after being admitted the maintenance team came in and introduced themselves. Also whenever I had a question, there was a staff member ready to find an answer. Special shout outs to Jamie and Belinda her nurses, CNA’s Gillian, Jennifer, Mariah, Yeni, and Janet, Michelle in Activities, the Therapy team Jamaica, Jon, Dawn, Carlos, Susan, Alicia, and Johnathan. Also I must remember to thank the Executive Director Emily, you have built an incredible team. To walk the hallways and hear laughter and watch the staff as they interact with the patients speaks volumes about the care people will receive. Thank you for your dedication to all the staff.

My grandma lived here for years! The facility is beautiful and the staff really cares!!! Would highly recommend for skilled or long term care!

This place is run by drug addicts. I drove in to possibly look for a place my parent since they are getting in age and need help. I drove in saw people getting high. Didn't think anything about until I started walking up and it was employees that I saw getting high. One was the receptionist skinny young girl and I didn't see the other employees. But i turned around and walked away. I do not want drug addicts taking care of my family. You really need to drug test cause someone will get hurt since you alow employees to get high and work.

I have been visiting a friend in rehab the past few weeks and can not believe the lack of continuity of care, and communication between staff. My friend has been in there for several weeks due to falls and some other health issues. after a 10 day absence due to being out of town, I noticed that my friend had lost a great deal of weight. Staff confirmed he had lost 11 pounds in past 2 weeks. when I approached the Director of Nursing and asked if the dietary department is involved in the treatment planning, she assured me that they were and that "she would look into it." the goal of rehab was supposed to gain strength so that he can return home not lose muscle. As a health care professional for over 20 years and a college educator teaching health care for the past 19 years, I am appalled by the apathy and miscommunication I have observed on a daily basis. I found that many staff are friendly and appear to care about their roles, others will sometimes not even look up from their phones to greet or address you. I found that PT and Social Services staff were accommodating and helpful. Leadership needs to come from the top down and I sense this is lacking. I repeatedly have heard the excuse "we have so many registry" as to why the staff are not on the same page. Take care of your employees, coach them up and value them. TEAMS (together everyone achieves more success) is important in healthcare if you are going to thrive. This facility seems to be focusing on "surviving"

I have been here for a while and the staff here are great. They are understaffed sometimes like anywhere else, but I have been well taken care of. The people here gave me a warm welcome and a nice room. I have recovered from my back injury very well. The Physical therapy and Occupational therapy people are very professional and patient. Thank you for taking such good care of me.