Havly Hotell

This hotel was, unfortunately, booked by my employer by booking.com. The booking should end on 24 of October. My trip was business relaxed. In Google you will find this hotel with a reception, a community room, a laundry service, etc. Actually this is an bed and nothing hotel. The is no reception, there is no community room, certainly there is no laundry service. The contact person of the hotel is very hard to get a hold on. There are no hotel employees, only cleaning ladies. The bathroom is also outdated and poorly. Toilet seat broken, shower very small, sink is small, etc. In the room you have almost no space to put your clothes away. The Carpenters is full of indefinable stains. The beds are one person beds and poor quality matrasses. Airco makes a sound he want to leave by yet, etc.... There is a nice street behind the hotel with bars, restaurants, etc. Really good, but not when you want to sleep. There is a lot of rumor in the street before the hotel with people going to the bar/restaurant street, and coming back drunk, noisy, obnoxius. Not so plesant. For me only one time. Will never be back again in this hotel. Booked already another hotel, which is way better, cleaner and more comfortable, friendly The whole experiance was not

Staying here was like stepping into a Scandinavian Wes Anderson film — equal parts charming, chaotic, and mildly life-threatening. From the moment I inserted my Best Western Rewards card into a mysterious slot labeled “MAIN SWITCH” (because why not?), I knew I was in for an adventure. The light switches read like a riddle, the heating panel seemed to require a PhD, and I’m still not sure if I accidentally reprogrammed the room or turned on a satellite. The built-in hairdryer had definitely seen things. Possibly a bear fight. Its cable looked like it had been gnawed on by the ghosts of electricians past — but hey, who doesn’t love a bit of rustic electricity and thrill in the morning? The outlets worked… eventually. After negotiating with them and offering a sacrifice (my phone charger). The wall art was lovely, even if the walls themselves looked like they’d just escaped a DIY crime scene. But here’s the thing: I kind of loved it. Despite (or because of) the absurdities, the stay was memorable, warm, and full of character. The bed was comfortable, the location was great, and I genuinely laughed more than once at the little surprises around every corner.

Very basic hotel, rooms needs an upgrade. Minimum comfort: bed, shower, towels, toilet but all very clean. There is NO breakfast anymore (I know it before reservation), no restaurant, ... Even the reception is unmanned. You get a pincode bij sms to open the hotel frontdoor and same code for the room. So no staff available. Cheap hotel (+/- 1000Kr/night), ideal for low budget travelling, and help yourself

We made a reservation at this hotel in Stavanger a few months ago through Booking.com for a group of 15 people, for a karate conference with participants from Sweden and the Netherlands. We paid 25,000 NOK in advance.|Unfortunately, the conference was **canceled two months prior**, so we contacted the hotel hoping to receive a refund. Booking informed us that the **refund is entirely dependent on the hotel** and that they need the hotel’s approval to process it. However, **the hotel has flat-out refused to authorize the refund**, even though we were willing to cover any cancellation fee.|To make matters worse, the service we received was appalling. An employee of the hotel responded to us with **absolute arrogance**, showing no interest in helping or finding a solution. He simply repeated that we should contact Booking, even though he knew that **only the hotel can approve the refund**.|**Conclusion:** Do not book this hotel. Their lack of professionalism, terrible customer service, and complete unwillingness to resolve legitimate issues make this experience feel like a **scam**. There are plenty of other hotels in Stavanger – avoid this one at all costs.

Very central to downtown. BUT note, that like a lot of Norway, the check in is contactless. This means that an email will be received when room is ready, containing room number and door codes. I appreciate the security but the lack of anyone was unnerving at first. Met the housekeeping staff. Who were friendly and willing to help. The room was clean and comfortable. I enjoyed my stay.

For the price this is excellent. Maybe the first Best Western I’ve enjoyed my stay at. Only downside is the thin walls which mean you wake very easily from noise. The breakfast was really decent, well stocked and kept me full for a day ahead. I made bacon butties for myself which were lovely. The location is excellent, as is Wi-Fi and most importantly the price is very affordable. Bring your own toiletries as they only provide very basic stuff. My bed was really comfy. Room was a bit hot but you can control temp. Small empty fridge in room but useful if you buy stuff in the supermarket. When I’m back in town I’ll definitely stay here as it ticked most boxes at a great price.

A hotel which surprises with the quality of the room and bed, as well as the very central location. We prolonged our stay at this hotel two times because the bed and the room were very comfortable. The room was spacious to an extent, clean, and featured a very comfortable arm chair. Even though the presentation of the hotel is a bit dated we found it very charming, reminiscent of the 80s. It is very surprising to get this good of a room for this good of a price in the center of Stavanger.

… and a more or less loyal member for more than 20 years globally.|Guests in general are the most important thing receptions have to prioritise. This poor attention I have not experienced.||In the morning before a two night stay, I wrote an email, that I would like to add another night. On arrival at 18:00 to locked door, entering with an access code, I found 2 gentlemen in the reception. No attention what so ever. I asked about my extended stay. “We will look into it “ No information about where to find my room, breakfast- anything. Nada.||24 hours later I received an email saying that I could get a even smaller room. However I already booked another Hotel.||Filthy carpets in the hallway, very loud in general with slamming doors. You can hear guests toilet habits at night. Small dark room. Noise from streets and bars.||Basic breakfast.||Positive: small fridge. Location if you like the surroundings.