Hawaii Coffee Company

Ordered online They Royaly screwed up my order. Great product but the worst customer service I have ever dealt with.

I’ve no ideas why I, living in Malta in Europe ended up in their mailing list. Clearly they are just buying up lists to spam with no respect for who their spam goes to. Makes you wonder, with this company’s unethical approach to marketing by shaming people, how ethical is their approach to sourcing and selling coffee 🤔

An average experience. Slow delivery, coffee not very fresh tasting. When I spent a lot of time in the Islands (30 years ago) I used to buy Lion all the time at the ABC stores and it was really fresh and good. It seems now that Lion is just one of the labels they put on a variety of brands, and the taste is just not that great.

Absolutely Fantastic!! I love the tea flavors. Worth every penny. You won't regret buying and odds are, you'll fall in love with their tea and coffee. October, 2021: still excellent! May, 2022: still excellent!

I just did the tour with some friends and it was an absolutely fantastic experience. The assistant director of sales led us around and it was great to be engaged one-on-one with such Aloha, Kim was awesome. Every part of the production process was seen in detail. Their equipment is state-of-the-art and the factory workers are pro's; most have been there over a decade. We were fortunate to sample freshly roasted beans and got to observe the beans being roasted all the way to final packaging. There is no comparison with the scent and aroma and taste of coffee beans freshly roasted. At the end of the tour we got to see classic Lion Coffee machines and products in their museum, and stayed and chatted with the employees about coffee. There were many different kinds of brewed flavors that are only sold in the cafe which and we got to sample as much as we wanted! Best tour ever! The smell of coffee in the factory is overpowering and so incredibly fresh- guaranteed to make you smile! They have tours in the English language and also tours in Japanese.

I have been buying her for over 10 years and I am done now. Constant issues filling orders. 0 communication about back orders, auto ship is a joke, customer service could care less. Here is an idea: stop having promotions every 10 days if you can’t fill orders. It’s not all about taking the money—you have to ship the product

I started out purchasing Kona coffee from Mark Ferrari in Nebraska. Then I got it directly from Hawaiian coffee Co. I love the espresso and the lion. I order from their online store. I receive coupons in my email regularly. So excited to check out the retail store in Honolulu!

Be aware if you go to their site and read reviews--they DO NOT post the negative ones therefore all have 5 stars misleading consumers that the coffee is great. Ordered toasted coconut coffee and it was extremely average and not very tasty. Left a review from the link they sent and it was never posted.

Alway love coming here for some morning coffee! Great service and quick to make. Lots of seating inside and is always so clean when I come. Im obssesed with their mac nut latte Can't wait to be back as always!

Recently received a Christmas gift of Lion Coffee. We drink a lot of Lion Coffee and not surprised when friends gifed us with a few bags. Unfortunately, it was not the flavor we drink. We were looking to exchange the bags for something we drink, we were informed that because we didn't have a receipt, no exchange could be made. How extremely disappointing this experience was. Please share with friends that a gift of Lion Coffee to someone without a receipt cannot be exchanged. I'm now looking for another source of coffee to drink.

This was my first visit to Lion Cafe on O'ahu. I went to the San Diego store around 6-7 years ago. I love how spacious this store is. Lots of seating, free wifi, and free street parking. I bought 2 bags of ground coffee(vanilla macadamia) and a hot white mocha. They gave me kama'aina discount without asking. The screen said "antioxidant -$2.55" for some reason. The vibe is like an industrial warehouse that has been converted. Very cool.

Love stopping here for a nice refreshing cold brew. I think they make it best here! Also available hot and frothy cold drinks. Great place to bring out of town visitors as there is a cute selection of coffee and related gift items, a great chill sitting area, well maintained bathrooms! Love that there is both a happy hour and a customer loyalty program here. Service always with a smile. Conveniently located in the industrial area of Dillingham. I always find myself driving by the area and my car knows to auto stop at Lion's Coffee Shop!

Love coming here when I'm in the area. Their coffee is always fresh and you can smell it from outside. They have a good variety of drinks to buy and get also get whole bean/grounded coffee there too. They have limited food options and is typically build you own (lox bagel) but otherwise is great. I believe they only have street parking, but theres usually spots available.

Street parking only, and it wasn't easy to find a spot. But other than the parking situation, I loved my cream brûlée coffee and I enjoyed the ambiance! There was a ukulele lesson going on in a back room : )

I absolutely love this place! It's dangerously close to my family's house, so every time I fly back to the mainland, half my suitcase is packed with their coffee. This spot is their coffee factory, but it's also a cozy café where you can sip on some of the best coffee around. They even offer factory tours, and learn some cool coffee history about Hawaii. I've never tried the food here because, honestly, I'm too busy chugging coffee like it's going out of style. But if I ever needed a place to hide away and get some work done, this would be it--great coffee, laid-back vibes, cool people that work here, and plenty of spots to hunker down. This place is a hidden gem for coffee lovers!

We were in the area and I spotted this place. I always wanted to try it, so we stopped in. Besides the cafe, it's also a gift shop and museum. To take the "Roar" Stery Tour you can make reservations online. They had an ad showing the Creme Brûlée Frappe $5.80. That's what I decided to get. I also got a Haupia Malasada $4. The Frappe was good with the candy crumbles that they sprinkled on the whipped cream. The malasada didn't look too appetizing as it was sitting in the warmer and not made fresh like other places. My hopes weren't too high. However, looks can be deceiving. I picked it up and it was still warm. I bit into it and the haupia cream gushed into my mouth. The cream was actually clear with tiny bits of coconut shavings in it. I like it better than all the other haupia filled malasadas. I can just imagine if it was right out of the fryer, lol. Yes, this is my new favorite. They also sell bagels. Their new bagel is the Lox Bagel. I was tempted to try it as I love smoked salmon. I knew I wouldn't be able to eat both and drink the frappe, so I will be back to try this the next time.

Good coffee - beverages and roasted grounds and beans for home brewing. They offer seasonal specials and today I tried the Creme Brulee frappe. They provide 2 sizes to choose from: 16 oz. and 20 oz. I think I've only tried their frappes on the few occasions that I've patronized their Kalani Street location...which is right next to their roastery. Nice sized dining area with merch available ranging from shirts (very nice), mugs, and coffee beans to take home.

Lots of coffee selection. I tried their coffee of the day! Staff were informative and friendly. It's really hard to park in front of the store. Had to circle a bit in the nearby streets to find a spot.

Okay so needed to return the rental with a full tank and Costco was near. We were early for once and thought I'd love a real coffee shop. Lo and behold this was near and on the way back to the airport. The coffee was amazing best I had the whole trip!! Plus a the light breakfast that was on point. Plus a cute little museum of the history of the coffee. I was also able to grab a last minute take home gift. Honestly if you can make this work on an early travel day back to the mainland, I highly recommend.

Surprised to find that they only serve 100% Kona bean in cold brew! The cold brew was still delicious though, actually came with ice which was interesting. Also tried a Thai latte, which is basically a latte and condensed milk, good coffee flavor and a bit sweet! Great service and interesting history area. They also offer tours, which you can sign up for online! The roastery smells amazing, and they sell freshly roasted beans in store. Parking is street parking. There's indoor seating.

Perfect place to get some souvenir coffee grounds for friends back home. Excellent and friendly service. The coffee was great, got some to take home as well. Also great vibes and a quiet area to chitchat or study, with a few displays going over their history. The pastries were a little mid but everything else was excellent, definitely worth a trip.

Cool local coffee spot that has a big space in the industrial side of Waikiki. Since it is tucked away, it seems like locals in nearby businesses heavily support this spot. The times I have been there the batista are nice and knew someone who came in. I have been a few times but the coffee didn't seem strong enough and we're more on the mild side. From hot to cold drinks, alot of flavors but not enough coffee taste for me. I have even bought beans to try it my way and that was decent. If you are in the area try it out see what you think.

Just had a short stop in to get some 100% Kona coffee to bring up to the Mainland. Their Cafe is pretty nice, although parking is a bit if a challenge in this busy industrial neighborhood. They had 100 Kina (ground and whole bea) in stock. Prices are fair. The coffee bar is well run and if you do a Yelp check in you get a coffee on the house. Looks like they host cupping events and have a small museum as well. Probably worth a return trip when I have more time...

What a cute cafe and store in Kalihi! The iced mocha was delicious and I like the open space. Service was quick on a Saturday morning. There was only street parking available but I would come back on another Saturday to try more items!

Located in an industrial area of Honolulu off of Hwy 92, this store had all the Lion Coffee merch and ground coffee I wanted to get. Plus, there's a cafe inside with ample seating. Got a crème brute latte which was super sweet, as the name of the drink would suggest. Appreciate being able to get loads of bagged coffee here before my trip back so I can share with friends.

First time here at Lion Cafe (and General Store). Parking: Street parking or try to find a way somehow (we're old enough to worry about parking). I found this cafe through word-of-mouth; I guess that still works! There's a little Lion Coffee Museum inside which is such a plus because you get to learn a little history about Lion. I just ordered one of the cold brews but I will definitely be back here because the place is pretty inviting and you'll feel that when you come here. Nice spacious cafe with 5 small tables total and 2 bigger ones (with the biggest one in the little museum thingy). For drinks, they have Espresso Beverages, Coffee & Tea, Blended Beverages, Iced Beverages and Cold Brews. Check out a picture of the menu I have below. Check it out if you're looking for a "new place to chill." Oh AND I RECOMMEND CHECKING IN ON YELP AND BUY ANY RETAIL COFFEE BAG (7OZ MINIMUM) AND GET 1 FREE 16 OZ BEVERAGE OF YOUR CHOICE (YES, FO' FREE!) I'LL MAKE SURE TO DO THAT BECAUSE I TOTALLY MISSED IT FOR MY FIRST TIME (YOU KNOW--THAT EXCITEMENT SOMETIMES). The employees were friendly enough haha~ They close on the weekend but weekdays open from 6:30am-3:00pm. Start a stamp card btw. Thanks for reading even if I'm just another person here with the crowdsourcing. I'm just trying to Yelp out. ;]

This is a cool coffee warehouse with plenty of seats and space. It's the main hub I believe? Their coffee menu and food selection just alright; nothing special. Their iced coffee and Thai coffee was pretty good tasting too. For some reason, idk why but their coffees taste like it's either instant or one of those K-cups? It has a generic taste to it in which I'm not that big of a fan of. It also feels lonely inside; maybe because they're located within an industrial part of town.

I stumbled on to this cafe while walking because I'm getting my car fixed so my only transportation right now are my 2 legs! XD lol so as I was walking they are opened on Saturdays from 6:30-3pm!! So I had to stop by for a nice cup of morning coffee! The store is very spacious and there are some tables if you wish to dine and just chill while drinking your coffee! Also lots of things to look at and buy if you want haha. The staff is really nice and I'm sure they have their regulars as well! It gets pretty busy here, literally only been sitting for about 10mins and they have a nice consistent crowd! I got the 20oz chocolate mac cold brew and omg...it is sooooooooooo good!!! Hahaha I don't think I've had a cold brew that was this delicious!!! So it's just like those cans you can buy in the store but better because it's fresh!! I love my coffees black so I didn't get it cream or sugar. If you love your coffee black, you should try the chocolate mac! It's like an explosion of flavor in my mouth! Hahaha I'd definitely recommend to come here if you are in the area. I will need to come back to try the hazelnut cold brew as well!

A beautiful coffee retail shop. Tranquil and clean with ample seating. The service here was excellent. Definitely recommend it

Still my top favorite places for a quick coffee pick me up, right down the road from work

We loved popping in here for our morning cup of coffee and a bag of beans before heading over to the north shore. They are located in the industrial area and we found street parking to be pretty full. We found something but had to circle a few times amd walk a bit. The space is big. Lots of seating. Plenty to purchase. Everyone was friendly! My iced latte was delicious

Located on Kalani street in Kalihi is the Lion coffee Cafe and store, the only problem is they don't have any parking you need to find parking on the street which is in a business district so it is pretty hard to find. Inside it is set up really nice and the display they have is very good and the dining area for the cafe is open and comfortable we're you can relax and enjoy you're brew. Lion Coffee is very tasty and they manufacture many different type of flavors to fit anyone's taste buds, now besides coffee they a a wonderful line of teas which many flavors to choose from which also is very good. They have a Lion museum which is interesting showing the line of products through out the years in business of their products and advertising and some machinery they used.

I took the trek out here to find no parking but wife drive around the car until I got an order in. The brown sugar latte was ok not great. Not sure what the hype is about, but this place did not hit the spot.

Stopped here at 0630 am before Pearl Harbor and had there I've vanilla latte ! Coffee was better than average and hit the spot

Really wanted to love this place but their coffee was just so so. People were friendly but we ordered one drip and one blended crème brûlée. The crème brûlée was a tad bit too sweet for my liking... the drip was undrinkable because we might have gotten a faulty cup because it leaked everywhere and burned my husband. Good potential but we might have caught them on an off day.

Truth be told, this is my favorite coffee shop on the island. I've been going to Lion Coffee since 1995 when I used to work right around the corner from their location. They actually originated in Toledo, OH. in 1864, then moved to Honolulu in 1979. They're one of the oldest coffee companies and certainly one of the best. You don't last that long in the industry unless you have something special! My go-to drink is their Vanilla Thai Latte with oat milk. It is so, so good! Yes, it's sweet. Yes, it has condensed milk. Yes, it has a lot of calories... but I don't care! I need to have it at least once or twice whenever I'm in town. In addition to their craft drinks, they also offer Hawaii flavored coffee such as Macadamia Nut, Toasted Coconut, Kaka'ako Caramel, etc. You can get it by the cup or bag. They also sell cold brew and tea. Prices are on par with other coffee shops on the island. Perhaps the only drawback to this location is the parking sitch. To put it bluntly, there is none! They're located in an industrial area of Kalihi and you have to find street parking, which is slim to none. However after you illegally park somewhere, you'll enter into a nice, spacious coffee shop with plenty of tables and even a little museum showcasing the history of Lion Coffee. They're open on the weekdays from 6am-3:30pm, but closed on the weekends and holidays. Service is always friendly and full of aloha!

I had a mission this morning and looked up this place. Why? I couldn't find dark roast at any store. The price between the stores and the cafe store is nominal. I had a coach who prefers robust dark coffee. I laughed when she said the Hawaii people are a little wimpy with only light blondies and mediums. The store is pretty well stocked and picked what I need. As I came up on the cashier at the cafe area, I ordered a hot green tea and raisin bagel with creamy cheese. A good way to start my day. The staff was very friendly, polite and accommodating. The bagel was nicely toasted and melted the cream cheese to even softer texture...very lively and chewy. I would definitely come back. The warm tea added a somewhat comfort warmth with raisin bagel. Parking is street parking and may walk a little. Other than that? Ciao!

Is it the placebo effect or the magical brew of this local gem... Short of having an actual coffee plant Lion Cafe is a spacious complex filled with history in this industrial setting is quite refreshing. Parking in this area is the luck of day and once you do grab it and get in! Beside the beautiful mural is the cafe which offers all the usual espresso drinks to blended, cold brew and nitro brew including matcha frappe. If that isn't enough they also had seasonal yummies of Eggnog Latte, Gingerbread Latte and White Chocolate Peppermint Mocha. When you finally decided you must shop around the retail area where you can find basically everything coffee from beans to mugs including a cute plushie lion, I was happy to find another seasonal item of Pumpkin Haupia which I sent to a friend in SF who loved it! What's also unique is a small room in the back which is "Lion Coffee Museum" that displays the evolution of Lion Coffee where interesting enough wasn't started here but in Ohio and moved to Hawai'i in 1979! Specialty items found here and not in stores is a great to take advantage if you're ever in the area grab a sip and relax for some me time. Thank you!

This coffee you can smell down the street when you turn the corner if you have your window down. As soon as we left the airport, we came straight here because we didn't drink coffee all morning. It looked amazing. It smelled amazing in there. People were super friendly and nice. Some people were hanging out. it was so good we bought some K cups and we've been drinking it every day since we've been here in Waikiki. We will be going back before we leave. The coffee is very smooth and delicious.

I have passed this place sooooo many times! It's crazy how I have never been here until today. Don't regret coming in today, I regret not coming here sooner! It's such a cute coffee shop! Big inside! I was not expecting that. They do have free Wi-Fi, chairs and tables so you can hang out, bring a tablet or computer, enjoy your drink and eat a pastry. In the corner there is a little spot that says Lion Coffee Museum with table & chairs so you can hang out there. I didn't get a chance to look today because I had a hard time finding street parking I had to be quick. Speaking of parking, it is street parking and it could be quite difficult to find parking. If you're lucky you can find, if your not then probably park up the road in the parking lot around L&L and walk down. Unless your like me, I came with someone so I ran down grabbed coffee while they waited in the car in a non parking spot. I got the crème brûlée frappe it was very good and the coffee soooo strong! I was super caffeinated half way thru my drink already! I also purchased a cheese danish. Which was absolutely delicious! Nice and soft. The cream cheese part was THICK and plenty!!! Omgg i looooved it! The barista was really sweet. She suggested that the caramel was a pretty popular frappe but the crème brûlée was new and people have also been ordering that lately. So that's how I was able to decide what to order. She was nice and I got my drink fast! I was so impressed with my first visit, the drink, the cheese danish and the cleanliness inside. The parking wasn't it, but everything else made up for that, I'm already planning to come back on Monday!

Decent local coffee shop! 4/5 First time at this shop, so I usually order black coffee to taste the quality of beans first. That will decide if I want to come back and try a latte or different drink special! Kona Coffee was good, but not my favorite. Nitro cold brew was smoother and stronger, liked that one more. Looked to be popular among locals picking up bags to take home. You can buy at local Longs too. Good peaceful place to read and enjoy your coffee. Really friendly people working. You get a stamp card too. Street parking outside.

Finally landed from the mainland and this was a treasure of a discovery. I must say one of my favorite places to visit during my time in Oahu. The magical feeling of seeing the coffee beans and the history of the Lion Coffee company. The seating area is comforting and the little museum is wonderful. Everything about this location was amazing. Coffee on site is delicious and the coffee bag I brought home was flavorful and smooth. I can't wait to visit again.

Wanted to try some local Kona coffee and ended up checking this place out. It is a decent coffee shop overall, and they also sell a variety of branded merchandise. I ended up grabbing a black coffee to go along with a blended mocha to try. There is quite a bit of available seating inside. No parking lot though, only street parking. Pro tip - if you buy a bag of coffee beans, be sure to check in on Yelp to get a free coffee of your choice.

Made a quick little stop here on the way to work! Wished I had more time to hang out but parking is scarce, as you will see driving by. I took a risk and parked in the lot across the street. There are so many merchandises up for purchase, I had to convince myself I don't need another mug in my collection. I had a caramel frappe, and it was decent but I'm interested in trying their other options later like their cold brew or espresso beverages. Definitely a nice quick stop :)

This is the main store for all things Lion coffee. They have a cafe with some seriously strong Americanos. We also bought some sweatshirts with the cool Lion logo and some delicious Hawaiian tea. We found easy street parking because it's off the beaten path, which is very welcome in busy Honolulu.

Hubby and I finally passed by here when it was open. I was craving some iced coffee and needed the caffeine kick. As we walked in there were tables in the middle to enjoy your drink. They sell their coffee by the bag. Pretty cool to see. I decided on an iced creme brulee latte with whipped cream on top. This drink was delicious and on point. It was fairly strong but I tend to like it that way. You definitely taste the coffee in there. They put the right amount of ice. Not too much or too little. Hubby got a caramel frappe. He liked his drink They sell merchandise such as shirts, sweatshirts and hats. They even had stickers. Cool stuff inside. They even had a museum where you can see all their items. Pretty cool if you ask me. I definitely will be back when I drive by and catch them open. The prices were pretty reasonable around $5 and some change. The lady at the cashier was super nice and informative about their business hours. A definite must try. Highly recommend.

As a teenager, I used to see the red bags of coffee with that Lion logo... Now, as an adult - I know and understand the hype of this coffee. Living on the mainland - I would order the whole beans from them directly. While vacationing in Oahu recently, we decided we NEEDED to make a visit and stock up on this gold. Oh wait - it gets better! There was a yelp check in for a free drink with a purchase of coffee! Ohhhh that Roasted Coconut cold brew (with a splash of soy) was heavenly.- best cold brew I've ever had. No lie - it was sooooo good! Now - the parking situation: its located in an industrial area so parking can be a challenge. It's street parking only. Definitely coming back the next time were on the island!

Went here to purchase some k-cups while on vacation.Returned to Las Vegas, and when making my coffee, all the grounds are coming out from the pods!! I have tried 7 out of the box, either they are not sealed well, or something is just wrong with them. I have tried many times to contact them by phone, left multiple messages, no response! It's really bad for a business to not return a call or at least try to rectify a complaint.

One of the best for to go coffee! My friend recommended me here then literally been going here mostly everyday when I was in Oahu for a week. And was very convenient, closed by from my mom's place. Very nice cafe.

I went to Lion since I was heading back from town to the west side. I didn't know this location was here but typed coffee into Yelp and found this place and am sure glad I did. The atmosphere is tucked away between businesses but the place was quiet, comfortable, and many tables were filled. I assume local business individuals come here for meetings over coffee. There were plenty of tables spread out for a great space to converse. They had many great cold or hot options and also flavors to add if desired. The staff was also super kind and helpful me choose the cold brew. They have their own merchandise and coffee there as well!

Came here on a Sunday. Plenty of parking outside. So happy that they are open 7 days a week. Love their coffee. Strong bold taste but not bitter. This is Hawaii's coffee!!

Staying in Waikiki, I was very upset Lion Cafe was a drive away. Lion's was the first cold brew I picked up on the way out of the airport, so I was hooked off the bat. The two times I got cold brew in Waikiki were either sour or perhaps under extracted, so I ended up just driving to Lion on my way out every morning/afternoon. In hindsight, I really should've brought home a bag of beans.

Whenever i get the chance, I love to go to Lions coffee for their cold brews!!! I came in this morning to order their vanilla Mac cold brew that they recommended. A 20 oz. Was about $4 and a few change before taxes. But a 20 oz., i don't know if any other coffee places can beat that. Anyways, i like my cold brew with sugar and cream. Unless if you are a person who prefers straight coffee cold brew, you'll definitely get a good pump from lions coffee. If there's no street parking, then I'd park at the shopping plaza near l&l and walk down. Unfortunately, they do not sell pastries anymore:( but it's nice to have a seating area to chill out. Again, their cold brews is the good stuff!!!!

Best Coffee shop on the island. Came here twice during my trip to Oahu with my friends. The ladies were beyond friendly and excited to see each customer. The atmosphere is very industrial aesthetic and relaxing to shop around their general store and merchandise. I ordered a latte and the big blueberry muffin each visit and they were both delicious. Also, a very good price that is unmatched to the other shops we visited. My friends and I all left bringing back something from their store to our homes. With the history and reputation Lion cafe holds, it's a must visit spot!

Went to pick up some Kona Coffee Whole Beans to send to the mainland for Christmas. Decided on the Royal Kona 100% vs the Lions Kona Gold only because the first was a medium roast and the later a medium light. Also got a tiny bag of Chocolate Mac flavor cuz these flavored coffees are so fun! Store has a little less product than before but that's expected now days. You can still get a nice drink and sit inside to enjoy it. The staff are nice and eager to take your order. Slow but steady stream of folks coming in for a cup of coffee (was about 9am). Check in on Yelp and get a free small drink of your choice. I got the special - creme brûlée iced latte and it was delicious!

Loyal Lion coffee drinker and the cafe didn't disappoint. I ordered the Thai latte with an extra shot and it was perfectly delicious. There's plenty space to hangout &/or work. Plus there's merch (sweatshirts, tanks, shirts, tumblers, etc.)! Tip: If you order a bagel and cream cheese, the cream cheese is only enough to spread on one side of the bagel lol. Order another cream cheese!

When we walked this area, we could smell great aroma of coffee. They are roasting coffee beans here. You can see the history of Lion Coffee and purchase Lion coffee and goods as well. Cafe area is spacious and coffee taste great! I believe they have only street parking. Therefore, it's little tough to find a parking spot. I took the bus from Ala Moana Center to come here before, it's not too complicated. Enjoy Hawaii's signature coffee here in local side of Honolulu