Hayriye Hanım Konağı Hotel

I booked a hotel to stay one night in the main hotel after we arrive we checked in the hotel. They took us to completely different location which is it was a rooms part of apartment and horrible view completely different from the main hotel and after all this negotiation with them we were literally five minutes away from the main hotel trying to change the room day they refused. They were asking for another €50 to have like a bigger room or different rooms, and we decide to leave the hotel to not stay and they refuse to get refund .They do not tell the customers this is completely different building from the main hotel and they uploaded the picture on the website which is the main hotel which I am gonna upload it from the fourth picture afterward you can see the different between the picture they put from the apartment, which is nearly 4/5 minutes away from the main hotel

Definitely not a 4 star hotel by any stretch, but decent for a night or two. Room and bathroom are super small, our bed was caving in on one side, and also you’re not allowed to eat or drink on any of the terraces which they actually do enforce. They do have a decent breakfast, and it feels like a secure place.

I don't know where to start - the mold on the walls ? The receptionist smoking all night long next to our room ? The 110 years old mattress in a V shape ? The goulag' type of breakfast? The sewage smell ? If you enjoy living your life, avoid this hotel at all cost !!! My partner and I had tears when we first saw the room. Save yourself! Read the reviews.

Stayed for 6 nights. Fantastic location overlooking the river. The terrace was beautiful and a perfect place to watch the activity on the river. Quiet location and good for visiting the historic sites. The staff were all amazing. Will be recommending to friends and family.

We booked a two-night stay at HHK after calling the hotel to confirm our reservation. However, upon arrival, we were informed that due to a guest's illness, our room was unavailable. The hotel offered to transfer us to one of their other locations, and although the original hotel wasn’t in a great area (it's located on a steep hill, difficult to access by car, and not a place I’d walk around at night), I agreed to the transfer. Here’s where things went completely wrong. I assumed they would cover the cost of the transfer since the issue was on their end. Not only did they refuse to do so, but they also tried to charge us more for the stay at the new location. After much back and forth and demanding to speak with a manager, they finally agreed to transfer us without additional charges. Once we arrived at the other hotel, we were told they could only accommodate us for one night! This forced us to spend the entire next morning searching for a new place to stay, wasting precious time during our trip. When I tried to reach an agreement with HHK Downtown, they placed the blame on the other location, saying it wasn’t their responsibility. In the end, we had to find another hotel last minute, which ended up being three times more expensive due to the lack of prior reservation. This was by far one of the most frustrating hotel experiences I’ve ever had. I strongly recommend avoiding HHK.

When we made the reservation, there was no mention of being in a completely different building (they say it's 50 meters, but it's actually 100-120 meters up a very steep hill). After we paid, we received a message saying we would be in another building. The room was not the cleanest and not up to a 4-star hotel standard. In the bathroom, the window couldn't be opened, the fridge was full of ice and water, and the doors were like prison doors. The only positive was Ibrahim, who works there; he is very, very kind and helpful.

Lovely, traditional hotel. My room was compact but had everything I need ~ including a little balcony! Amazing views of the city from on top of the hill; The pool and view from the sunbathing area is stunning. Helpful staff and option to book tours from there too.Very delicious breakfast!

It's a nice cosy place in Istanbul where we spend a day between two trips.The hotel occupies several beautifully renovated old buildings on top of the hill. You'll get a stunning view on the harbour and the city. The room was as expected - not big, but warm and clean. The only minor thing you should consider - it's wet there (because of the climate and the sea) so if you are allergic to mold, you need to choose your room carefully.Breakfast was good and the stuff superb and very welcoming ❤The train station is right below the hill so it's easy to travel around the area. There are also lots of shops and cafes below. Loved this place!

We had the best stay in this little gem! The staff was super helpful, arranged our transportation from the airport and even though our flight was 12 hours late, there was someone to meet us at 2am! They booked our dinner cruise and arranged for a Turkish bath. The breakfast buffet was fresh and delicious. The room was a bit small, but elegant with a beautiful view of the river. I can't wait to stay here again

LOVED this hotel! It was a beautiful, magical place you would find after driving down tiny winding roads for 15 minutes. And when you get there and come through the gates, a stunning little hotel awaits. A small marble courtyard, and old-style building, completely with a small winding staircase. The furnishings in the rooms was a beautiful romantic French style - from the headboard to the beautiful phone on the nightstand. The bathrooms were small but pretty, equipped with Turkish bath facilities also. The hotel restaurant overlooked the pool and offered a sublime view - it was basically a rooftop patio! The breakfast every morning was a nice spread of at least 5 types of delicious cheeses and bread, along with fresh cherries, tomatoes, jam, and some eggs and cold cuts. It was an absolute TREAT every single morning. The front desk staff were super warm, friendly and approachable. There are also steam room and Turkish bath facilities which are a little bit confusing if you're not sure what to do. All in all, this hotel was gorgeous, and I would highly recommend it!