Healing Waters Resort & Spa

Had an INCREDIBLE experience last weekend. Room was comfortable and spacious. The pools were wonderful. The staff was kind, courteous and helpful! Already planning a return trip to stay longer!

only reason it doesn't reach 5 stars is the lack of easy handicap accessibility. They try very hard, but the shower, Hot Bath, and Pool are difficult for the mobility impaired to negotiate. Thanks to the staff for their help in egress from the pool for my wife. Excellent, clean, and very friendly and HELPFUL staff!

Location has easy access to the downtown shops, even with a ton of construction. The mineral pool temperature was perfect for an August day. Very quiet rooms that were super cute, clean, and cozy, the only downfall is the bed was incredibly firm and uncomfortable 😞

The waters were amazing, the price was very fair. The room was clean, comfortable, and had all the amenities needed. Kind staff. Ignore the negative reviews.

I would never stay there again. Very old and many repairs need to be completed to even come up to a 2 star rating. Room was outdated, cracked floor tile, mold, Loud window unit air conditioner, small tv, Shower had cracks in sidewall. The Hot Springs pool is very old too, concrete was rough and way too large, The hottub are was very dirty . Their was a separate mens and womens area too to get completely naked. The area was so extremely gross with holes cut in the ceiling, It was too gross to even describe. Everything needs new paint and new roofing. I would discribe the place as much worse than the Sxxits Creek hotel. I told people already that this place just needs to be buldozed down and removed. The pictures online make it look great, don't be deceived. I thought it might even be too good for homeless .

It’s a step above a motel pool and that is only because it is Hot Springs water. The smell won’t come off our bathing suits or towels and the wash load I did after now smells like minerals (which smells like fart btw). So I recommend you wear a bathing suit you don’t mind throwing away afterwards. Also the pictures in google consists of both this facility and that the one across the street which is very misleading. The following day we found the natural Hot Springs along the river nearby which are free and more relaxing in my opinion. Highly recommended any tourist just do that.

Stayed in early April for 1 night. First and only time we will stay. First, the good the mineral water was very nice. Had small coffee pots in the room, which was nice. The customer service staff was nice. However, the reason I gave a three for staff was because they didn’t process our payment in the right system and once we got to our room and got settled and we’re chilling out they called our room to say we had to come back and repay in a different system. Easy access to go walk around the sidewalks through town. It’s a decent location and felt safe. Now for the bad obvious water damage around the door frames around the shower door, allowing the door to catch on the floor mat, no shampoo, but lots of shower gel. Even the bathhouse did not have any toiletries to shower after soaking you had to come back to your guest room to have toiletries.

For being around for 70 years old, this place has great bones! It wasn't crowded and people were generally pretty chill. I really like that they post the temps of all the pools twice a day. The service was EXCELLENT! All the staff were pleasant and even shared knowledge of the town and good palaces to eat. Highly recommend, if you don't want the house and craziness of the place across the street.

Sure, it's much cheaper to stay here than the Springs resort but the quality difference is stark. The smell of sulfur is just so overwhelming and the hot springs are underwhelming. My fiancé and I came here and realized the hottest one was separated by women and men. Kind of defeats the purpose of romantic getaway. I probably could've checked the website more closely. The hotel room was soooo small for how much we paid. The service was fine but not sure if I want to stay here again.

Arrived at 10am thinking I was late as the advertised times showed it opened at 8am. Turns out 8am opening is only for guests of the motel, and it opens at 11 for the general public. The cashier lent me 4 quarters for the lockers. I felt bad, but then she said they just come back out of the locker- I didn't feel bad anymore. The female only area had a sign for no cell phones. I decided to follow the intent of the sign, but still took my cell phone into the lounge area because I really wanted to read and my books are all on my phone. I did turn off my ringer so it wouldn't bother anyone else. The hot pool was magnificent I loved it. I loved how hot the water was. And that textiles were optional, after living in Europe. I loved the lounging area after coming out of the hot pool and feeling like a million dollars as my heart rate slowed down. The shared outdoor pool was just meh. I got a little chilly lying out and got a mosquito bite so reverted back to the private area again. Overall- I'd go back for the private pool. I could leave the big one.

I have been a bathing patron for many years and stayed at the lodging but this holiday weekend accommodations were a joke. The room was nearly $300 for a single night and the room had no heat regulation as it was heated with some random space heaters. The room was a small trailer like cabin and when I awoke I waited over 3 hrs for hot water to shower. The hot water never came. After sting half a day for hot water I waited another hour and a half for staff to address the issue. The staff who was promised to come look at the issue never arrived and the lodging was accommodated by $25. So I am on the road, out of state and can't even shower or get dressed appropriately for a holiday weekend. The staff was not In any hurry to provide customer service and this was not a cheap stay at an iffy place. Customer service is key and this may not make any difference but know what you are signing up for!!!! I asked to speak to manager and owner and I am still waiting an hour later!!!

It looks like some people enjoyed this place and others had much higher expectations of this facility. The price is less than half compared to other higher end spa. I did not have time to stay for hours, so the lower price works for me. This facility is rustic and not updated. There is a huge outdoor pool and a small higher temperature soaking outdoor tub. There is also a very hot indoor tub. All in all I enjoyed my time here.

First things first... my massage from Karli was fabulous, which I would rate a 5. As for the spa, it was my first time there, and I wasn't given the Wifi password or told that the lockers cost $1.00, but only took quarters. The women's changing room's paper towel dispenser did not work, and one of 2 bathroom stalls did not have toilet paper. Upon my leaving, I advised the women at the desk of these issues and was not impressed with the responses, which showed no real concern.

As per my 10 year son who never cares about most things, was shocked at how dirty and nasty the pool was on the bottom where most can't touch. He described it as extra hairy with clumps of hair balled up and what looked like throw up and debris gathered in the bottom. I was pretty much over it when he said that. This is also coming from a kid I have to plead with to shower, he took it upon himself to get in the shower first thing when we got home! This is the third time going to the pool in our 3yrs being here. It's always been full of clumps of hair and weird things floating in it. Maybe they should try to hire or have one of the existing employees rake it and clean it at LEAST once a week. Im honestly worried for people's lives! Many immune compromised people come to this "healing" waters for that EXACT reason. Not to catch some foreign disease or bacterial infection. Please hear our pleas and fix this. It's beyond nasty.

This is not a luxurious spa experience. If you want to enjoy the hot springs for way less than the main resort across the street, but aren't adventurous enough to bathe in the river, this is the spot for you. The large pool is in the 90°s, which is warm enough to be relaxing, but cool enough for kids to play. The hot tub was 103° when we were there; not super large (8 people max) and very popular. The gender specific springs inside were exceptionally hot (111°-113° according to my husband's watch temperature reading) and were clean and peaceful. For $20/person it's a lovely afternoon.

I didn't stay at the property but had a massage. One of the best, most relaxing I've had in a long time. The rooms and premises are basic / not luxury, but the sheets are soft, room cozy and tranquil, and my massage therapist was amazing. Highly recommend for a massage.

We visited a few weeks ago and we had a good time. We paid the extra $5 per person to have all day access with in and out privileges. The pool was big and the water temperature I would describe as a little hotter than a warm bath but it was very relaxing but it is definitely the main hang out spot and sometimes can be over run with kids but when that happens you can retreat to the back to the jacuzzi tub (No Jets) that is hotter than the pool by probably 5-10 degrees so you won't have to worry about kids LOL they last less than 30 seconds. Bye Felicia! The men's/women's only section was too small and claustrophobic for me. It just felt weird and the sulfur odor was definitely stronger because you were indoor and there was no where for it to escape so I decided this time not to partake but I guess there is small steam room/sauna inside the same facility that I didn't know about but will definitely check out next time. So overall, Healing Waters, was a nice experience, nothing fancy but it was functional and they have everything you need if you forget or just are visiting on a whim but you can purchase and or rent towels, bathing suits, water noodles and etc. Another cool option right across from the parking lot is the San Juan River and it has a section there that serves as a natural hot spring where you can soak next to the river for free! In fact, all up and down the river (River Front/Walk) there are several free hot springs to partake in next to the river.

Laid back, no kids in lockers rooms (separate one available) old school, clean, quit, good price and great massages.

For the money spent, I would 100% recommend staying here. The room accommodations were large and very quiet. Our room was provided an AC unit which kept everything wonderfully cold. The front desk ladies were so nice and pleasant to work with. Staying here provides you with access to their mineral springs pool/bath house/hot tub. The pool is warm and not hot and the hot tub is a nice pleasant temperature. I will warn you that that bath house water is a tad bit scalding so if you attempt it, you have been warned! You are provided towels and have the opportunity to continually change them out for dry ones throughout the stay. There is a nice courtyard with picnic tables and bbqs to allow you some time to spend with family if you don't want to go out to eat. Across the street is the Pagosa Springs resort.

This was a perfect place to stay in Pagosa. It wasn't anything fancy, but we paid $100/night, and definitely got our money's worth. They have a hot tub on site that was around 100-105 degrees, and then a pool that I think they said was 90-100? They also had separate women and men shower areas with bathing suit optional pools that were a little hotter. The hot tub was relaxing and there were always some interesting characters around to chat with. The location was excellent. First, it's great to have some hot springs on site included the price of the room. If you want the bigger springs, they're right across the street. You're a few steps away from downtown Pagosa, so it was easy to walk to dinner or breakfast (try The Rose). You can also park right in front of your room without issue. I'll definitely stay here again next time I'm in Pagosa! Great hotel in a quaint town with a charming, sulfur smell.

Some friends dropped me off here last Sunday so I could soak off the geological dust in the middle of my latest Earthwatch adventure. My colleagues were off to Creede and a hike, and I wish I could have done both. The Spa is a little tattered at the edges and if you want a more modern mineral bath experience without running into the locals, go across the street to The Springs for a multi-tub tourist experience. But for my $10, I had a fine hour and a half. (and longer if I wanted). And that rotten egg tainted mineral water really does give you a whole new lease on your day and upcoming week. I particularly enjoyed the 108 degree bath that initially hurt my feet as I slowly waded in and gave me a greet woozy feeling before I knew it was time to get out. The facilities are clean and well-kept, the people were friendly, and it's great to reenter the world minty fresh!

Absolutely loved my time staying at Healing Waters! Nice and spacious rooms, super friendly staff, and oh yeah.. the hot springs!!! They had several options to enjoy the springs including the large pool (which I had to myself most nights!), the tub in the back, the SUPER hot pool inside the locker room and the steam room (all pics below). Highly recommended, already looking forward to visiting again.

2021 Spring Break is in the books! While we were disappointed that there was not much snow in town this time around... this meant that we were finally able to truly enjoy the hot springs. Out of all our trips, this was the most time that we have spent in the resort. The pool was amazing and our entire family really enjoyed it! The outdoor hot soaking tub was also a treat for Mom and Dad! There is nothing better or more invigorating than soaking in the healing waters when it is freezing cold outside! Our family of 5 stayed in the Bunkhouse (our favorite). We enjoy having the room to spread out a bit and still have room for us to play a good game of cards. This was a much needed retreat for our family. Thank you Healing Waters for being just what we needed.

Clean, staff is friendly and helpful. This facility is in the hub of beautiful Pagosa Springs. Lots of restaurants and businesses to shop within walking distance, If you're booked at Healing Waters, by all means, enjoy the River Walk! Highly recommending Healing Waters.

We tried this place for the first time over the weekend. First this place is very reasonably priced for this clean hotel. The springs are only available for those staying at the hotel, makes it nice. The pool was not warm enough for me, but the hot tub was perfect. I just wish they had at least one more so you don't have to wait for space. The gender specific hot baths are nice and very hot. I just prefer to relax and enjoy my time with my husband than soaking alone. Also hotsprings don't open until 8 so makes it hard to get a early soak in before the start of the day.The rooms are clean and nice. They are a little older and could use some new shower heads. Also would have been nice if they had provided robes in the rooms. All in all for the price we would stay again.

The location of this small resort in Pagosa Springs is ideal. It is exactly across the street from the large springs, and the affordability of Healing Waters Resort is a very tempting alternative to paying the full price across the street. The cost of a ticket to get into the big springs is a consideration, though Healing Waters Resort has their own hot pools as well, and I really do like their rather large parking lot. Being just next to downtown is of course also ideal, and walking across the street to a variety of stores and restaurants is another nice perk. The room was clean and the staff was very polite and helpful. So, before you pay too much! Give these folks a look! Location, location, location!

Really not much for a quality spa. The interior is bland with restrooms being weird. The exterior is normal but some area is empty and waste of space and could use more. This needs some work

Good value here. The staff is solid but the rooms are not much to bark at. I would recommend if you are on a budget or just needing a place to crash if your wanting to visit the hot springs. It is nice because they have their own spring house but I would just pay the $20 and go across the street.

Quaint, personal and real. If you're looking for space and time to unwind and Be, this is the place. I appreciate the simplicity and that 2 of 3 spring options are outside. The inside option is a clothing optional indoor pool, 1 for men and 1 for women - much stronger sulphur smell and much hotter than the 2 gender neutral outside options. I enjoyed soak in the women's inside pool for as long as I could then laying out under the stars on a lounge chair outside. Different from The Springs yet in a way one can appreciate.

The pool and locker rooms are a little long in the tooth but clean and my massage was amazing!

My first impression was not good. When we tried checking in I was told my card was declined. Not one, but twice. I called my bank right away and after being on hold about 20 minutes was told that whoever was entering my card info was entering the WRONG EXPIRATION DATE. When I told the lady at the front desk what she was doing wrong , she was not apologetic at all which was a HUGE turnoff. The room was clean but very outdated (peeling paint on the ceilings, ewww). The windows could use some darkening shades too. The large heated pool was nice but overrun with screaming kids. The only plus I can see about this place is that it's central to everything so you can just leave your room and walk to the river or park or across the street to the nice springs.

I stayed here for a couple nights, recently. The staff was great. My room was clean. The accomodations were simple, clean, and comfortable. I had a 1st floor room and I could hear the floor creak when people upstairs were walking around. Not a big deal for me; I live in a middle condo. Only minor dings are the rooms could use more accessible AC outlets, and the TV reception was grainy on some channels. The pool was fantastic! Large and filled with hot springs water. Very relaxing. If they had availability, I would have stayed a 3rd night.

Listen, if you want actual hot springs and not diluted water, you're gonna smell sulfur - and it's going to be strong. We came to Healing Waters Resort after having issues with another nearby spa. It wasn't my first choice at all, because I wanted to have something more intimate and small versus a giant pool, but we ended up having an OK time. It looks like a standard motel pool, albeit a little older. This place can definitely use a makeover. We set ourselves up and relaxed a bit before going in. The bathrooms were clean and spacious enough to change. We were able to go to the small pool in the back. It's secluded and small, so if you're looking for relaxation that's your spot. The only bad thing is that when we left that pool, other people went in and stayed in for the majority of the day, so we couldn't go back to that spot. We ended up going into the regular pool, which was fine. But it definitely wasn't as relaxing. There were kids playing around and it just wasn't what we were looking for. Ultimately, a good experience. It's cheap and you can bring floats, snacks, and drinks.

I was staying at the hotel across the street but saw the sign for an $85 massage, so we went to their spa instead of ours. The facilities look NOTHING like the website, they're extremely old and dirty. The floors were disgusting. The place looked like a sketchy motel, the pool had no water in it and the hot tub was too gross to get in for me. The actual massage was ok, but not made to be relaxing and overall not worth the money. Wish I left and got a refund! Actually, I don't think there was ANYTHING new whatsoever. The pool being empty was the least of the issues here, it was really the bathrooms and floors that had me appalled. I have never been to a "spa" resembling anything like this.

Loved our time here. The large hot tub in the back under the trees is such a great place to hang out. The pool has a nice shallow end for the kids and is clean and well maintained. The grounds are kept up nicely with lots of flowering plants and little areas to sit. Rooms are clean and comfortable. Plus, you can't beat the location! Can't wait to go back!

What a wonderful find this motel was. It is run by a third generation family member and she shows such pride of ownership in the motel. The grounds were well maintained and the rooms are very clean. Nothing fancy, but very comfortable. We would stay again in a heartbeat.

Warning!! We have always loved this place and the hot mineral rich waters, but recently the temperatures in the outdoor pools have dropped which means they are no longer HEALING waters. The owners need to keep the temperature in the outdoor pool as hot as they did in previous years so that the waters will be truly healing. The erratic temperatures lead to frequent disappointments. Also, the temperature in the indoor pool has been dropping. I am not sure what the problem is but I REALLY hope this problem can be corrected, because I used to love this place.

My wife and I were charged a $125 cleaning fee because pet hair from our clothes and suitcases were found on the beds after we left. When we called to contest the charge, they told us that the charge was because we had dogs in the room. When I explained that our dogs were 5 hours away in a kennel for the whole weekend and I was willing to provide proof, they cited a policy that we apparently initialed stating that the cabin must be spotless or else we were subject to the aforementioned fee. --update-- After sending the owner a printout from the kennel proving that our dogs were not present during our stay, they chose to refund the cleaning fee. Although I will most likely stay elsewhere during my next visit to Pagosa Springs, I feel it's important to point out that the management did make the situation right!

We had a great time here! We stayed in one of the tiny cabins. I think we paid about 150 bucks a night after tax. Exactly like a tiny home you'd see on the discovery channel. The showerhead was intense! I felt like I was getting sandblasted at full strength but it was refreshing after soaking in the springs. The staff was very friendly and the free wifi was a plus. The bed was pretty comfortable (although older), and we cooked dinner in the little kitchen that night. All pots pans plates and silverware is provided. Very quiet location. We spent most of the day in the large outdoor hotspring. It was pretty cool to swim through the middle part, as you can feel the plumes of hot water coming up through the rock. It smelled a little like rotten eggs but thats what happens at a volcanic hotspring I guess. :-) All my years of watching Japanese animes did not prepare me for the smell, as its never described. I tried to go into the mens indoor hotspring, but the sulfur smell was too much for me to stay for long. I would recommend they vent the air out of the 2 buildings so its not so suffocating being in them. We are planning another trip to pagosa springs in a few weeks and will be staying here again for sure. I love the little house we stayed in!! I wish I could have found a grocery store near there though ;-)

This place is deciving... The rooms are nice and the hot springs are clean. The lady that checked us in was extreamly rude, although the one that was working when we left was very friendly. Once it is time to fall asleep things change. The bed was the worst I have ever slept in, and I travel A LOT. My boyfriend and I kept rolling o the middle because the bed sagged so much. There is no AC! Only a few small fans. The cleaning products they use in the rooms gave me the worst headache. Next time I will pay a little more to stay at the resort across the street.

Beware---We stayed at Healing Waters and the hotel was terrible. First our car got busted into in their parking lot in front of Unit 18. The owner did not want to take any responsibility for the break in and I later learned that she told the police that the security cameras weren't even on. Second the rooms with the wo floors have paper-thin wooden walls. There were people in the unit above us that kept us and our neighbors up late into the night and the mornings you can hear everyone walking in their skiboots on the wood floors starting at 5:30am. In short stay somewhere else--should be named Stealing Waters for their owner's desire for zero responsibility.

After going to another facility we decided to try this one. It does not compare. The water in the large pool is only 90 degrees. This felt like a like warm bath. The water was clearer but I don't feel that it was beneficial. Moving to the hot tub I slipped and landed on my knee. Had to dig a small rock out of the top of my foot. Yes there is a sign that the surface is slippery. I would think a company would fix the problem instead of just setting themselves up for future problems. The water in the hot tub is 104 degrees and nice. We stayed about an hour and left. The customer serve was lacking. We were not given Any information. The information we received was from others in the water. There was algae in the hot tub. Not sure how often their facilities are cleaned. Wouldn't recommend this facility for any person looking for health benefits of the hot springs.

I'm not giving this place 5 stars because it's not a 5 star hotel but it met all expectations. It's not new, somewhat old, but our room was spotless and had everything we needed (we stayed in room #5). The mini kitchen was perfect for 2, bathroom is large, bed was very comfortable, especially the pillows. The hot springs were perfect for us. The "fancier" hotel across the street was booked but we enjoyed our stay here without any complaints. In fact, the crowds across the street confirmed our choice to stay in the quieter hot springs hotel. We never had more than 3 - 4 people in the pools at once. Quiet, no frills, but a very relaxing stay. And in walking distance to the main street and great restaurants.

Best swimming family pool in the world. I have never felt embarrassed because my kids were acting like kids. They usually get to play with other kids that come in. We all share our pool toys. And I am so happy that they get to learn to swim in the healing hot spring water. The atmosphere here is relaxed, welcoming, and friendly. We love Healing Waters!

What a great little get away! The gals greeting us were as nice as pie. They helped guide us in AND back our Uhaul into a safe parking spot. It was the weekend of the 4 Corners folk festival or something like that so the town was a bit busier than normal. We got a cabin and boy was it cute! We were over by the chickens so that was super neat( chicken lover here, so I sincerely mean this). The hot springs were an absolute miracle! After loading a Uhaul we were exhausted and sore. The hot springs were quiet and peaceful. There is lavender and hollyhocks all over the place. It has been decided we will be coming back at least once a year from now on. No Uhaul needed.

Booked an apt for a massage and was given Patti-- she is AMAZING! She used some amazing magical oils, and her hands were awesome with that cosmic energy massage therapists have with their hands. HIGHLY RECOMMEND PATTY.

I am surprised that this hotel is categorized as "three dollar signs" for the price...compared to the other resorts in Pagosa Springs that have hot springs on site, this place is VERY affordable! Sure it might not be the most luxurious place you ever stay, but after spending time in their mineral pools, the fact that their rooms don't have AC or designer sheets won't be such an issue. At least, that is what I think.

The pool was awesome.convenient location.internet really slow.shower....what to say about that...the water ranged from scalding hot to freezing cold.at one point, I had to jump out of the shower to avoid second degree burns.all in all,I would not recommend this to anyone I love. The floors were also extremely thin so the person beneath us called twice to complain even though all we were doing was changing for bed. If the staff had been a wee bit more understanding, instead of just saying "I'm not in charge of that" when we raised our concerns about the internet and shower.

Took myself and 3 kids because of a referral from local...but this place is not for kids and kinda run down..the positive is that it cheaper ..but then again you get what you pay for.

This place is awful in every possible which way with the most rude staff I've ever met in my life. And I do not make many 1 stars, feel free to see my track record. But this was bit a resort. It's crazy that they would even call it that. I recommend staying at the oak ride right next to it. It cost about the same amount and is way nicer! And then just pay a small fee to get into the hot springs across the street for the day. Across the street has SUCH a better hot spring. You'll know what I'm talking about when you see it. It's a little more money but more then worth it! Pagosa Hot Sprigs Resort & Spa.

Nice staff, worn out motel. I gave it 2 stars instead of none because of the staff and cleanliness.

This is where the locals go. Some have said that it needs a face lift. I think that the simplicity in decor keeps it real and affordable. Plus, they now feature Becky McCranie, and you haven't had a massage until you've tried her healing hands. The hot springs include a large swimming pool, a large jacuzzi-style tub you have to seek out. Also, there is a male and female bathhouse complete with steam room and beds to relax. Nice.

Only went into the hot springs here. It was great for the price. Only wish the large hot spring wasn't used as a swimming pool for children and it was a bit more adult couple friendly. Nonetheless great place for price.

Prices are definitely lower here than across the street but the smell of sulfur is so strong that it might dissuade you from getting into the pool or venturing into gender-segregated clothing-optional indoor areas.

My wife and I spent our honeymoon in Pagosa August last year and my wife wanted us to get a couples massage so we came here. The price for the massage was very reasonable especially compared to the spa next door. This place does look a little shabby but the hot pool was very nice to swim in and the massage was awesome. Overall I'm very pleased with my experience.

Nice spacious rooms & stinky hot springs like everywhere in Pagosa. The main pool is nice ( around 90), hot pool small & hidden. Only step into the "bath house" if you are brave, it might get weird......

We decided to come here because the more expensive resort across the street looked way to packed to really take in the mineral springs. Locals mentioned that this is where they like to soak. We paid 10.00 each for the day (rather then 22.00 each)and really enjoyed ourselves! We will decently be back! - This is not a fancy resort but if you want to enjoy the mineral springs without a huge price tag this is the place for you.