Healthy Spa & Acu-New Management

I want to be clear this review is about one employee, and not Healthy Spa as a whole. Overall my husband and I both love coming here, and regularly get massages here every 2-3 weeks. We’ve worked with a handful of their therapists Mike & Lucy being among them…and we thoroughly enjoy the service they provide. What changed my tune was interaction with Coco (blonde woman usually at the front) yesterday. My husband and I usually tip 20-25%. My total was 179, with about $20 in fees ( CC + mask add on, which used to be part of the service). I tipped 20% before fees, and Coco hesitated. Trying to embarrass me in front of staff and customers, Coco asked that I pay a 30% tip to my therapist. I stood firm and told her asking me to tip 30% was unacceptable. She still tried to negotiate, so I had to hit confirm payment on the machine to move things along. This behavior is absolutely unacceptable, not to mention greedy. My husband and I have always been more than fair and Coco’s behavior is taking advantage of honest customers. We will give the spa one more try, but if something like this happens again we’ll have no choice but to pull our business and go to one of MANY other options in the neighborhood. Shame on Coco. Stop harassing loyal customers for more money.

I have been to literally every massage parlor in this area and Healthy Spa & Acu is the best by far. Their acupressure massages made such a lasting difference. It was like going to see a PT and coming out with lasting not just temporary improvements, but for cheaper! The masseuse really took his time and the environment was so quiet especially compared to other massage places in this area. I legit cannot recommend this place enough.

This was such a great experience! I loved my couples massage and cupping therapy. Will come back to Healthy spa and Acu. Both of our masseuses were wonderful and so nice. They definitely know what they were doing!! Best massage I’ve ever had!!

Just had a great massage from Kelly! She did an amazing job of adjusting pressure where I was more tense like a deep tissue massage, and in areas I was less tense she gave more of a Swedish massage. She asked me if the pressure was ok several times. I booked with Classpass and it seemed to cause some confusion when I arrived, but the ladies there got it figured out and I was taken care of right away! I will definitely come back soon!

My sister recommended this place, I'm very glad I went. The employees were lovely, the massage was great. It was my first time, and I have never felt more relaxed! I will definitely be back.

I can’t recommend this massage enough! I came in dealing with a lot of intense pain in my neck and back, but Lucy truly worked her magic. By the time the session was over, the pain was completely gone and I felt like a new person. If you're looking for someone who actually gets results, this is the place to go—5 stars.

Ive been coming here for years and I love this place so much! You seriously can’t beat the massage deals they have and they include hot stones and sometimes an eye mask! Very friendly and professional staff and great deep tissue massage 🤠

We booked the 60-minute couple’s massage, and while the massage itself wasn’t earth-shattering, it was decent overall. The masseurs didn’t really speak English, which didn’t affect us much since we didn’t have any special requests beyond describing a minor injury on one side - but if you do have specific needs or areas to focus on, communication could definitely be a challenge. There were some giggles and small talk between the masseurs during the session - something that could’ve been avoided - but overall, we left the room thinking the experience had been positive. Unfortunately, everything changed at the time of payment, and that’s where this business completely lost our respect. At the front desk, a blonde lady who appeared to be managing the place showed us their rates menu. The price listed was $114.19 by card, which is about $5 more than what’s advertised on their website ($109). Apparently, paying cash ($105) is cheaper - though that’s nowhere mentioned online. Slightly unprofessional, but not a dealbreaker, so we proceeded to pay by card. When asked about tipping, we decided on around 10%, half of which we planned to leave in cash. That’s when things took an unbelievable turn. The manager suddenly became agitated, grabbing the rate catalog and pointing at a page claiming we “must” pay $15 per person as a mandatory tip. We calmly explained - with the language barrier making it more difficult- that no such policy was stated on their website or when we arrived, and we were not willing to pay what seemed like an arbitrary, undisclosed fee. At that point, she began acting aggressively and erratically - speaking loudly in broken English demanding the tip, pulling the card out of the POS, and even making a gesture to try and push our hand away from the reader (although not physically touching us) when we tried to finalize the transaction when the discussion was not leading anywhere. She then kept the card away from us at her desk as if she belonged to her, apparently to block the transaction. One of the masseurs had already joined in, and both of them were arguing in Chinese, visibly upset and trying to pressure us into paying the extra $30 tip. We remained polite but were absolutely flabbergasted by their behavior. They even made us wait until another customer finished paying, clearly as a tactic to pressure us. When they returned to us, they again demanded the “mandatory” tip. By then, we told them we would not be leaving any tip at all, as their behavior had crossed every line of professionalism. The blonde lady who was likely the manager processed the payment, visibly distressed, while at this time trying to convince us to “give what we were planning before.” We refused. As we left, we heard one of the masseurs shouting and slamming doors behind us. What a terrible way for a business to ensure a customer never returns. This was hands down the worst customer service experience I’ve ever had. Be warned: if you choose to come here and don’t agree to their “mandatory tip”, be prepared for aggression, rudeness, and intimidation. Last time I checked, tips were optional and based on the quality of service - clearly, that’s not how this business operates. Avoid this place unless you’re ready to pay whatever “extra” tip amount they decide you owe.

What I got: 60 min Combination Massage (~$50): 30 min body + 30 min feet Aya's take: I love getting massages and I find that Asian massage parlors give high quality massages, reasonably priced, and focus on acupressure! This is the first massage place I've ever been to where they handed me an iPad to circle the parts of my body I wanted them to focus on and the level of pressure I wanted. This helps a lot as some of the masseuses might not speak English. Overall, the massage was just what I needed. It was relaxing, alleviated some of my knots, and was professional. I would come back!

I had an incredible experience at Healthy Spa & Acu. My massage therapist, Sici, was absolutely amazing. She was attentive, skilled, and made sure I was comfortable throughout the session. I left feeling completely relaxed and rejuvenated. Highly recommend!

I got a groupon for a 50 minute massage and finally got around to using it. I did not initially expect much and was pleasantly surprised by my experience. I was greeted warmly upon entry. I called to make an appointment and got a 9pm time slot. My massage was very good. I had hot stones as well. The room was clean. They had music playing. I have no complaints.

Definitely ranks as one of the best massages I ever had! Jason was my therapist, and I needed his strong pressure for my knots. We did the couple's package - 70 mins massage for $100 (pricing was attractive compared to some other spas we called around the area). Credit card is accepted here.

Booked a last minute couple's massage for 90 minutes (which included reflexology). It was easy to find and a short flight of stairs up. We were immediately welcomed by staff, who had us check in via an iPad. FYI - the establishment accepts Zelle, Venmo (great touch!) and also have an ATM machine, but please check in advance of services if they accept debit/credit cards. I found the rooms and other common areas to be very clean and quiet. The masseuses were very polite and professional and I had the male masseuse who had strong hands I did not have to request more pressure and we did not feel rushed. Overall we were very happy with the service. We will be back.

I went here for a 40 min foot massage using a Groupon. I didn't feel very relaxed given: 1) Hygienic concerns - the masseuse was working on a customer seated next to me. I was soaking my feet while I waited to be assigned someone. When the customer seated next to me was finished I was moved to her seat. The problem was her seat was lined with a beach towel which was odd to begin with and because they did not change it out. How many people have laid there since the last time they changed it? They also covered me with another beach towel which didn't look new, probably the same one that they used on the previous customer. 2) While they were giving me a foot massage, another masseuse kept coming to talk to my masseuse. Happened 3-4 times which distracted him and made him stop the massage mid-sentence every time. I didn't feel like I was given the full 40 mins and I didn't feel relaxed leaving the spa. 3) You can also clearly hear other massages going on in the other rooms which didn't bother me but something to call out.

Great quick massage, would deff recommend! I was in the area heading to my gym, and I saw a massage special here. They accommodated my time, we're very friendly. However, the place is absolutely disgusting. Like I'm 99% positive they didn't clean the sheets. Go at your own risk, good product just gross. Must deep shower post.

Eh. I've gone to my share of massage places before. This is specifically for their foot massages or reflexology. Most everyone was pleasant however they are not set up for foot massages at all. Their chairs do not recline so I was sitting at an awkward angle the whole time so my back started to hurt. It also didn't help that the masseuse did not do the massage well at all. I kept telling him in English and Chinese to please increase the pressure and he was so wimpy. When I go to get my feet worked on it's usually cuz they are aching and this usually helps. Nope this guy did not concentrate his fingers to any one spot so I feel like I was just getting a general rub down on my feet. It also didn't help that he asked if I'm pregnant and I had to tell the manager no so he could still do the massage. I get it's an Asian thing that they are afraid to do massages on pregnant women but I'm just a little rotund and sitting at an awkward cuz of the stiff back chair in the spa. It just made it more awkward and super weird. When it was all done I gave them my cash but then he made change and assumed I would give him the larger bill so he kept it. I was going to tip him that amount but it just added to the overall poor experience. I'm all about no frills- see my other reviews but this was not enjoyable at all. This place may be better suited for back massages but for the feet I will never be back.

I loved this spa! After a tiring week, I decided to treat myself to a fully body massage and this place was the perfect place! They have a great deal for a 70 minute massage for $50! 50 minutes of that is for a body massage and 20 minutes was a foot massage! The masseuse was incredible! The place is extremely clean! I was surprised at how busy it was on a Friday early afternoon! The one thing that is a bit distracting is that there is so many people coming in and out so you can hear the conversations while getting the massage

Wish I tried this place sooner! This is a top quality massage at an affordable cost. We did the 70 minute couples massage for $90. Only $45 per person for a full body massage that's over an hour is super affordable compared to other spas. The place isn't particularly new or updated, but it is definitely clean which I appreciated! I am a bit of a massage snob, and this was one of my favorite massages ever. She was thorough, strong but not too strong, and I really like the method. The scalp massage was insanely good and she really massaged out a kink I had in my neck, such a relief. In context I went to Aire spa a couple months ago and hated it. Nothing worse than an overpriced experience, and this place is quite the opposite. Also other massage places I feel I'm sore the next day. No soreness today and I look forward to my next massage here!

This was literally the worst massage I had in my life. It was horrible and very painful. I wanted to point out, I got the 70 minute massage (50mins body+ 20 mins foot) but they only gave me an hour massage. The masseuse didn't have any technique or a rhythm of doing the massage. Her massage was very random and done in the most haphazard manner. I kept asking her to go softer but she just kept saying ok but didn't do any better. There literally wasn't any consistency in the way she massaged one side vs the other side. It was as if she was winging the whole thing doing whatever the hell she wanted.

Can't beat the promo for 20 minutes free (total of 80 minutes!) for $45 if you arrive between 10:30 and 3:00. Was leaving Planet Fitness practically next door on Steinway when I saw the ad. How convenient that they're next to a gym! I've been here several times now and have received massages from Coco, Lili, and Linda. Each one is thorough and responsive to requests for more/less pressure as well as more focus on certain problem areas like back, neck, feet. I can't actually tell them apart by technique alone, which is a good thing because that means there's uniformity and you can't go wrong with any one. Other notable things: Ambience - You go up a flight of stairs (no elevator) and ring the bell. You walk into a large space that's been divided into a front desk, waiting area, bathroom (with a washing machine in the corner - gotta love the efficiency), and multiple "rooms" separated by dividers and curtains. You may hear snatches of convos or even the door bell during your massage, but most Asian massage places are laid out like this. You still get enough privacy. Overall, it's clean, inviting, and tastefully decorated. Covid guidelines - They spray the soles of your shoes with antibacterial solution as soon as you come in. They wear masks and ask that you do too, except when you're face down on the table. Payment - They accept cards, but tipping in cash is appreciated. I like how they're not pushy for tips (been to some places in California and Vegas where they watch you like a hawk as you pay and feel entitled to big tips). Each person seemed genuinely pleased and thankful for a cash tip. I happily tip $20-25 for 80 minutes of work. I'd love to see this relatively new place stay open and thriving! I've brought friends visiting from outside Astoria, and they agree this place is a must for R&R.

Let me start of by saying, as I am writing this review, I literally could vomit thinking about my experience. I've gone to this spa a handful of times and the service has always been sufficient, however, as a woman, I will not be coming back here. The walls of the place are very thin and you can hear all of the activity within the spa. That said, this is the second time leaving the spa absolutely disgusted. I went in for a 60 min massage and it was completely ruined by the disgusting pig in the next room to me moaning and groaning while asking the masseuse for a blow job. Maybe it is my ignorance, but I didn't realize it was "that type of place". I wish I had known before I wasted my money and time in such a place. I do not recommend this place to any woman unless you are OK with that type of experience.

One my favorite go to massage places near Astoria! Very friendly and professional. I always leave relaxed after my massage there. They also have the 10 massages get 1 free hour special. Very affordable. If you want to have a relaxing day, definitely visit this place.

The massage was excellent. Strong hands and good insight- Wendy knew exactly what muscles needed extra care. I'm usually hard to relax but I felt like melted butter in short time- so relaxed! My hips and shoulders feel open, and less sore. The hot stones were more therapeutic than I realized. I appreciate the clean and tidy spa, including the bathroom. The staff was friendly and kind. Very professional and relaxing experience.

Friendly, professional and amazing service. The ladies really worked hard so tip well. Place is clean also.

Friendly. Fast check in. Clean. Thorough. 10 out of 10. The best massage ever.

We've tried a lot of different Spa's in Astoria- but this by far surpasses them all. They've created a really serene and calm experience, the space is clean and airy. We went for the 70 minute full body massage with hot stone work (the Groupon is definitely worth getting). Both our massage therapists were very hands on but gentle. They really work you from head to toe, target your trouble areas and really go to town. Definitely will be going back here.

My favorite budget friendly massage spa!! I've tried many places and all are good but I came to this place and they are the best!! They take their time and really know what they are doing. I like the 90 min full body+foot massage combo and it was only $68!! Can't go wrong with that. Thank you!!

HORRIBLE!!!!!!!!!!!!! went in for a couple massage and the lady taking care of kept walking out of the room. Took a phone call. Not professional at all...

Great clean place , employees were very nice. Usually these massage places have a bad smell this one smelled very clean , the oil they use was very nice and not stinky like most other Asian spas. The pricing is fair and they are open till 10pm which is fantastic. Both the foot reflexology and the full body massage I highly recommend.

Bought a 50 mins massage on Groupon. Did not expect much, but so glad I went. Clean, professional, friendly staff, relaxing. Mike was wonderful. Asks how you feel, which area you want to focus, very attentive. Great massage overall. What else can you ask for? Absolutely 5 starts. Going back soon.

Very appealing to the eye, clean and peaceful. The reflexology was great, he really targeted areas in my feet that I left super relaxed. Good experience overall, will return.

Great place clean, calming and convenient. If you go before 3pm they offer special pricing well worth every cent

Awesome experience! Been here twice and both times were amazing! I relaxed and my back feels so much better now!

I had the opportunity for some impromptu self-care and decided to try and find an affordable place for a massage in my neighborhood. I wandered in here by chance as all of the surrounding places were busy. I didn't have high expectations especially because this place didn't have any reviews yet. I was impressed with the spaciousness and the professional and spa vibe of the place which is not so typical for some of the local hole in the wall type foot and body work places. The most pleasant surprise was the quality of the massage. Lili had a very pleasant demeanor and was very attentive. She noticed which spots needed the most work and had amazing strong hands and arms to really work out the kinks. She spent a lot of time working on my neck my head and my jaw which in my experience only get a cursory round at most massage places even when I ask them to spend a little bit more time there. She really took my feedback seriously and did an amazing job giving me a head massage, getting the base of my neck and my jaw and face muscles. She was as good, or better, than the higher-end local spa I go to for occasional treats. I'm so happy I found this place and will definitely be coming back to book with Lili.

I got a 60 minute and it was 50 minutes my back and maybe 10 face up. Didn't rub my neck at all. Didn't do any quad or front of shoulder. And still no neck. I mean, who doesn't do the trap muscles when giving a massage??

Great spot! Massage was on point and the place is clean. I came here with a Groupon but realized the deal is even better at the spa - $48 for 70 minutes.

i'm supposed to have 70 min of massage but i stopped at 50 min , Coco doesn't know how to massage at all , ask for another masseuse so you won't waste your time & money. my worst massage ever , it's supposed to relax you but didn't happen.

Very peaceful and clean place. My massage by coco was AMAZING! She worked great on the parts of my body that were tense. I definitely feel more relief and will be coming back again

Quiet, professional and great value for money. Would go again without question. Dropped by without an appointment and had an hours massage for $45.

Awesome massage! Totally worth the $45 for 80 minutes. Linda was great!

I think this spa is new? It's spacious, beautiful, with actual rooms for each massage table that don't feel like closets. It's so rare to get such a nice atmosphere, and at this price point! I've been looking for a place like this for a long time. Go, go, go! I want them to stay open! I will definitely be back regularly.

Maggie is the best massage therapist, very clean place. I recommend everybody to try.

nice place very clean. Therapists are nice and friendly. Very professional! Will come back again!