Hearton Hotel Nishiumeda

Stayed 2 nights in August 2025 for business trip. Excellent location and good value considering Expo year pricing in Osaka.||**LOCATION:**|Outstanding location just 5+ minutes walk from JR Osaka Station West Exit via straight route - very easy to find. Close to KITTE Osaka and major shopping areas. Perfect for business travelers needing good transport connections.||**ROOM & FACILITIES:**|Double non-smoking room was compact but functional - typical Japanese business hotel standard. Room included all necessary amenities, good air conditioning, and reliable WiFi. Desk available for light work but not ideal for extensive laptop sessions due to makeup-style chair. Large suitcases may fit but limited walking space when opened.||**SERVICE:**|Smooth check-in/check-out process. Staff efficient and helpful throughout stay.||**BREAKFAST:**|Included breakfast buffet was decent quality but very crowded - waited 10 minutes in lobby during peak time. Food variety adequate and no items ran out despite busy period.||**MINOR ISSUES:**|Lobby has noticeable cigarette smell upon entry (though rooms are fine). Breakfast timing requires patience due to crowds.||**SOUND:**|Could hear footsteps in corridor but no noise from adjacent rooms or outside traffic.||**SURROUNDING AREA:**|Excellent access to shopping, dining and transport. KITTE Osaka and station complex provide all necessary amenities within walking distance.||**PERFECT FOR:** Business travelers, short stays, those prioritizing location over luxury, budget-conscious visitors during high-season periods||**CONSIDER ELSEWHERE:** Travelers wanting spacious rooms, extensive in-room work setup, or sensitive to smoke odors||Would stay again for future Osaka business trips. Solid choice for practical travelers who value location and efficiency over luxury amenities.

Rooms were a bit too small, at least to our understanding. This is the only reason why 3 stars but overall not bad hotel. Great location to move around and explore Osaka. Another positive side is the breakfast. Just great, rich buffet so if you chose this hotel for your stay add it up, you won’t regret it. Hotel personal was polite and friendly but English is almost non spoken. It would be handy to have at least one person with basic level of English.

I was most impressed by the convenient location which was just about 4 mins walking distance away from Osaka Station West Exit past Kitte Osaka building. As you take hotel lift up to your room, you can see the trains rumbling into or out of Osaka Station. (Thus if you are easily affected by noise, do ask for rooms that do not face the tracks.) It is very easy to get to Osaka Station City, Grand Front Osaka, Umekita Green Place and Grand Green Osaka (which has a fantastic 4-month old only onsen and wellness place at level 3) which are some of my favourite shopping centres with a great variety of offerings including tasty food. The room was of a good size compared to other hotels in Osaka and the bed was comfortable. The hotel may be old as can be told from the carpeting and there seems to be cigarette smoke ****** in but it is clean. Buffet breakfast is available for those who want at Y1980 per person although I did not try it. As for the airport limousine bus to and fro from Kansai International Airport, you just need to walk for about 4 mins to get to Herbis Osaka bus stop.

Hearton Hotel Nishiumeda is all about location: just a short walk from JR Osaka Station and the airport bus stop, which makes travel super easy. Rooms are small and the bathroom is simply small—not a capsule—but everything is clean and well kept. Breakfast on the ground floor can get crowded, so expect a short wait for a table. Staff are friendly and there are free umbrellas plus water/ice dispensers in the halls. Luggage storage is convenient if you’re taking a side trip, and despite the dated décor I’d stay again for the convenience and value.

Upside:Good location. Near public transport and shops. Clean. Individual aircon for the room. Has a luggage rack for suitcase. Downside:Laundry room in the basement. Separated washing and drying. A bit weak. Needs 1-1.5 hours to dry. The night light at the bed side is very bright. Pillows are a bit uncomfortable.

Stayed in a twin room with my partner and we both agree it was the best place we stayed during our recent trip. The room and bathroom was spacious. They also have coin operated laundry machines and coin operated dryers in the basement level, as well as a vending machine and water dispenser on each level which was super helpful and convenient on our trip. Most guests seem to be local office workers and we were on a higher level so our stay was quiet and peaceful. It's also located so close to public transport and shopping centres.

We booked a twin room which was very pleasant looking. It was convenient for the sights in Osaka and the proximity to the station. They provided the usual items along with and tea bags but no milk…which I was not pleased about. Our instructions said to leave by east of station exit which was not easy to find but we located on the way back in.

To be honest this hotel is very clean and the staffs are helpful. Some standards are different in Japan and it’s not fair to compare them to other place, such as room size,…… The people with cash, the hotel has deposit box at the front desk. Also under the ground, there is some coin washing machine which working with 400 ¥ And 100¥ for drying machines which is not drying your clothes completely.