Heartwood

Service was not great, they completely forgot my coffee even though in between waiting one of there employees came out to ask us, we had to confirm with them two times for them to finally make it for us. The cookie s taste is good but texture is a bit off. Burrito was not wrapped properly, and has a taste of an old storage room.

Absolutely terrible service, waited 40 minutes for a bowl and a burrito? Are they smoking pot in there?? 😅😂 food is also very plain I can’t even taste any salt or pepper or spices?? Shut this place down. The burrito has very little beans, the appeal is supposed to be protein, not putting a salad in a burrito, I’d get a wrap. What joksters. Half the bowl is rice for $18???

I have always loved the food from Heartwood and make a point of ordering it when on the waterfront downtown. I do not normally write reviews and typically only write positive ones, however, I was so disappointed by the very little food received for the cost. I ordered the heartwood bowl with peanut sauce. The flavour was great but I can’t get over the tiny bit of food for $15.00. I’ve put a pic of my hand for size reference. This is a small takeout container; less than half full. There were 3-4 small pieces of kale with minimal other veggies. Mostly rice and a little tofu. I order here because I appreciate the healthy, veggie based and normally veggie loaded options. I brought my meal back to ask if it was “supposed” to be this small and was told it was. I will not be returning, despite wanting to support local, unless things change.

I went with a friend for lunch. I found it really dark in the dining area, and our server was not aware of the adjustments needed to be made due to a food allergy and was not very attentive. We ended up ordering the Guac and hummus platter, the nachos with vegan topping, and the wildcard pizza. Food was very good and we left full. I really just wish service was better

First time attending this restaurant. Was looking for a heath choice in dining. I was pleasantly surprised with the quality and service. The staff are extremely friendly and knowledgeable about their food. The food was delicious and plentiful. Never felt rush to leave or bothered by staff. The vibe is amazing with nice music playing in the background. Very laidback climate and felt at ease eating here. Would totally recommend this place to anyone looking for a great healthy choice.

Friendly cashier, enjoyable healthy food option. The falafel burrito was very flavorful. I also really enjoyed the chocolate peanut butter cookie which as I purchased as they were just opening was still warm!

The food is nice but kind of slow and SO expensive for so little food! We got the hummus and veggies, pad thai, and a can drink and it came to over $40 after tax and tip. The pad thai had three little tofu cubes on top (so sad!) And the hummus and veggies was like a half ice cream scoop of hummus, and half chips with some very thinly sliced veggies.

I've been coming here for 8 years and I really like it. I always order the veggie curry burger. Usually it's a millet&quinoa patty (the BEST) but this time it was a black bean patty which was still yummy but not as good as the millet&quinoa one. The price is very fair for the portion size. Tea is very generous and nice and hot. The Greek salad is tasty and their roasted potatoes... Ughnhaahhnh delicious. Service was very pleasant.