Hedley House Hotel

What a find! Stayed as a group of 9 and could not fault anything. Staff were super friendly and couldn’t do enough for us, the new garden area was perfect for meeting and sitting and chatting as a group and the hot tub was a great bonus. Location just a few minutes walk into town and great private parking at a very reasonable price. Breakfast was fantastic too and plentiful. Rooms were modern and clean and comfortable. Amazing value for money. Would definitely stay again. Thank you for a lovely stay.

This was our second stay at Hedley House Hotel. We love it for several reasons: We could have the window open and it's a quiet street. It's just a short walk into town and during the day you can walk via the lovely museum gardens. The beds were really comfortable, everything was clean and the shower was a good temperature with good pressure. The staff were friendly and helpful.

Lovely hotel. The management and staff were very friendly and helpful. The room was lovely and the bed was probably the most comfortable we’ve ever slept in when staying in a hotel. The shower was excellent always lovely and hot. Was very good having parking as we could park up and leave the car and walk to all the amenities as they were only 10-15 minutes away. The breakfast was excellent and kept us going all day. Would definitely recommend this hotel and if we visit York again we will definitely book again

Had a lovely 3 nights stayed in deluxe double which was beautifully decorated, bed was huge and extremely comfortable. The shower was great, had everything we needed in room. Hotel is nice walk along riverside into York about 10 mins, great location. Breakfast was great. The parking was good behind hotel, we paid £18 per night which was fair enough. Finally all the staff we encountered were very friendly and helpful. If we visited York again we would definitely return

I’m one of the fussiest people ever when it comes to staying somewhere. ||Fabulous location, very clean rooms, great shower, lovely tasty breakfast - so much choice might I add to cater for all dietary needs. We usually stay in the Dean Court but couldn’t get in. This place is just as good and has all the same amenities except for view of the Minster. They also have an electric charging point, which was rectified very quickly when someone with a fuelled car parked in it, probably because they couldn’t read. Whether you want to call it a hotel or a B&B, the staff are lovely and friendly.

We have been regular visitors for the last 3 years whilst our granddaughter has been studying at York University. Always greeted with a friendly smile and helpful information. Over the years we have stayed in many different rooms and none have disappointed. The location is perfect, the breakfasts are great and parking is a huge bonus.

Lovely hotel. Management and staff were very friendly and helpful. Lovely to drop bags off a few hours before check in and go out and about. Great breakfast kept us going all day. The bed was probably the most comfortable we’ve slept in when staying in a hotel and the shower was always lovely and warm no need to mess with it just switch on and get in. Ideal having a car park as you can park up and forget about driving as all the amenities are well within walking distance……probably 10-15 minutes. Would definitely recommend this hotel and would definitely book in future

Stayed for 1 night. Owners were lovely and friendly and were very helpful. Our room was excellent clean and airy and had everything you needed. Breakfast was very nice the hotel was absolutely lovely even had a jacuzzi for guest to use. Had a beautiful outdoor seating area. Our stay at this hotel was excellent 👌 definitely recommend. Thanks for the jump start yous went above and beyond definitely be back ⭐️⭐️⭐️⭐️⭐️

Short version: Poor customer service, dismissive and arrogant management. Long version: After calling the hotel before our stay, it was explained that we wanted to be able to leave our car (ours and my wife's parents) at the hotel until 3pm the following day due to the booking being a gift for her elderly parents who find driving in York confusing. This was an essential requirement, and the whole reason we called to check, and purposely booked this hotel over others. On check-out, we were told that we would have to move our cars by Greg (who it later emerged was the owner of the hotel) who was very dismissive and arrogant in his approach insisting that the telephone conversion didn't happen, and would never have happened. We feel very aggrieved that they took our booking for 2 rooms on a false pretence, when this was an essential factor in our booking and clearly explained in our conversation beforehand, without any form of apology or sympathy.

Every thing you could wish for. helpful staff, excellent food, convenient for every attraction that York has to offer.Plenty of off road parking.The standard of our room was excellent,all the furnishings were clean and comfortable especialy the bed. WELL DONE.

I adore York, and i adore this hotel! In a perfect postion for all the wonderful attractions York has to offer, this family run hotel has everything we needed, included an outdoor jacuzzi! The rooms were well furnished and comfortable with a great en-suite. I hear they even have one room with a TV in the en-suite...must try that next time! Breakfasts are perfectly cooked with a great selction of cerals etc. and a nice choice for your cooked breakfast. A very handy car park kept our costs down and we cant wait to return! We definately recommend this hotel.