Heeren House by Signature Puzzle Hotel

We had dinner here. Fantastic Malacca riverside location right at the edge of Jonker St. However, the food and drinks took ages to arrive. We were left starving. Fortunately, they had a super talented and friendly busker who entertained us.

Please note that most reviews are for the previous owner. Currently there is little focus on the hotel side of things at all. The staff largely ignored us, there is no breakfast and the room was never made up during our six day stay. The main aim is to make money from food sold at roadside tables which was often accompanied by live music from 9-12 -this may take place below your window! Be warned - there are no staff on the premises overnight!

The managers who checked me in were helpful and friendly and the location was good. However do not book the room above the dining room. The cleaning and closing up of the dinning room after midnight is extremely loud. Breakfast is not available till 10am which is way to late and by the time staff turn up and prepare breakfast it's almost lunch time. What tourists are going to hang around till after 10am for coffee and toast for breakfast? The only food or drink I had was a kopi o and that cost 7MYR! Which is insanely expensive.

it's my kind of boutique hotel, it has lots of character and is in a great location. Our room was a good size, nice view of the river. The staff were very nice, perhaps a little nervous (I think it was new management at the time), I'd recommend it, if you like boutique hotels with character. I would definitely stay there again. Oh and they have a kitchen and washing machine and dryer.

The receptionist, Mr Leong was friendly and bring two of us to see the different types of room and given us one set of breakfast (coffee and butter kaya toast) for free after we checked in. The coffee from year 1983 and butter kaya toast were great. The wifi was very poor (turn on and off). The room decoration and furnitures are quite antique, it’s good for those who like nostalgic feeling. The place was quite noisy as the guest rooms are close to busy street especially during night time (till 1-2am), and the kitchen tidy up after it called it a day. The antique beds have sound when one sit or turn around on the bed. Those prefer quiet place better not check in there. Overall still acceptable.

Overall, my stay here for two night is nothing but amazing. ||Last time I went to Banda Hilir, was a long time ago. I didnt realize it changed a lot. But not this charming house, and along its neighbourhood.||Super close to Jonker Walk (10 steps) and all of other attraction. Just situated besides the river. I love to sit in their cafe while listening to their music playlist. Good breakfast choice, local & western. Fruit juices are amazing!||Rooms are amazing. No Tv but they have good wifi connection. They have 1 parking spot, but so does other guesthouses. Jonker Street is very narrow. Since its illegal to park at the street (1 way road),|you can park in front of Casa del Rio. Theres a parking spaces there. (Rm 6/ entry). I have no prob with that. If you want to go somewhere, you can use Grab.||The owner and staff are super nice and friendly!||I would come and stay here again. Thank you so much for the hospitality!

Situated within minutes’ walk of all the main sights to see in Melaka, Heeren House, a 200+ year old building is a great place to base yourself. The welcoming, friendly and genuine hospitality shown to us by the hosts added that extra dimension to our holiday which in turn gave us a greater appreciation of this most captivating city. The breakfasts (included in the daily tariff) were delicious and provided a great start to each day. Heeren House also serves lunch and dinner which are very tasty indeed. You must also try their homemade fresh lime juice drinks ... heavenly!! A sincere thank you to all at Heeren House for making our trip to Melaka an unforgettable experience.

Truly exceptional Malay food, with the nicest set of owners you ever met. We got personalized service, suggestions and the best meal we had in Malacca. After our meal the owner shared a glass of $300/bottle single malt with us freely. Cool old pictures on the wall in a semi-historical colonial building. Something for everyone here!