Heimen Hotel

We had an amazing and cosy experience at Heimen Hotel. Honestly, I don’t understand where the bad reviews come from. It seems that some guests expect a 5-star resort from a friendly, family-run 3-star hotel. I’m glad I trusted my gut and kept the reservation, even though I was close to cancelling because of the negative comments. The hotel is perfectly located right by the Bergen port — within walking distance of Bryggen, the Christmas Market, the funicular, shopping streets, restaurants and the light rail. The atmosphere inside is warm and welcoming, and we felt very safe throughout our stay. The décor has a simple Scandinavian charm, which we loved. Our room was spacious enough, with an extremely comfortable bed and tongue-and-groove panelling that added to the cosy feel. We even had a harbour view. Breakfast was spectacular, offering a huge variety: fish, meat, cheese, hot and cold dishes, and even healthy ginger shots. Finally, the staff were incredibly friendly and helpful. We will definitely return to Heimen Hotel during our next visit to Bergen.

First hotel ever built in Bergen. It was recently renewed and it’s perfect for any type of stay. Our room was spacious and super clean. The bathroom was right on point with Scandinavian architecture. The shower water brought some magic into our lives as our skin and hair haven’t been that soft in a long time. The breakfast is incredible. Vast variety of food, as well as smoothies and ginger/spinach vitamin shots to keep you healthy and going. I enjoyed everything about this hotel, thank you!

Nice-looking and spacious room, with good-quality furniture, and everything was working properly. Great location, very close to the Tourist Information Centre. I strongly recommend this hotel to anyone, without a doubt.

Service was great and breakfast was perfect. Our hotel was very well placed, very central, but close to the harbour. Our room was a bit tired,however might be reflective of the local price

Overall, I had a great stay! The hotel was clean, comfortable, and well-maintained. The staff were friendly and helpful, and the breakfast was truly exceptional — plenty of variety and great quality. The only downside was that the double bed was actually two single beds joined together, which made it a bit uncomfortable to sleep on. Other than that, everything else was excellent and I’d happily stay here again.

TL;DR: Amazing location, decent breakfast, but room privacy is poor and cleaning policy is hidden — left feeling the price didn’t match the experience. ⸻ Full Review: The hotel has some strong points, but also some frustrating drawbacks. Location: ★★★★★ – Couldn’t be better. Everything is nearby and easy to access. Breakfast: ★★★★☆ – Good quality and enjoyable. Rooms: ★★☆☆☆ – No fridge and the toilet door is a sliding type with a wide gap, which means very little privacy. Not ideal for comfort. Service: ★★☆☆☆ – Cleaning is only every second day or upon request, but this wasn’t mentioned anywhere on Booking.com or at check-in. We stayed two nights, and after our first day came back to find the room uncleaned. Only then did the receptionist explain the policy. A simple heads-up would have avoided the disappointment. Overall, I loved the location and breakfast, but the room setup and lack of communication about cleaning left me feeling the stay didn’t quite justify the price.

Awful and not worth it. The walls are paper thin. A family in the hotel allowed their children to scream, bang on walls and slam doors until very late in the night, which prevented us from sleeping. The staff refuse to ask people to be respectful of other guests and do not appear to have any kind of policy on disruption or noise. When we asked to be moved, they had no rooms with a double bed. The staff member was extremely unhelpful and doesn't understand Norwegian law orpolicy. The rooms are extremely basic, but the breakfast is decent.

The hotel has a very good location close to the centre. The breakfast is fantastic: big choice and tasty food. The disappointing thing is the room. The photos are very far from what we got. The room is less convenient than what you expect even from the 3-star hotel. I was also surprised about the parking: we had to park in the city parking (with discount) even though on the booking.com the parking in the hotel was advertised.