Michala
Google
I will start with two positive things about this hotel - the location in the centre of Bergen and the very nice breakfasts. But that´s where the positives ended for us.
We stayed in this hotel for four nights in July. We asked for a room with two separate beds - there weren´t, but ok, not a big deal. What was a real surprise was that our room didn´t have an opening window. Ok, there was something inside the room that looked like air conditioning, so we tried to use it to get some fresh air into the room - it didn´t work at all. I asked twice at the reception desk to set up the lower temperature (the receptionist said she could do it from her computer) - didn´t work either. Thus, the room was hot and literally without oxygen (we stayed there in three). The thermometer on the device showed us 27,4 degrees while outside it was around 22. I don´t consider this to be fair to offer such a room as a standard "family room" (for four people!). So my advice, beware of room number 522 (unless the air conditioning is repaired).
Also, the cleaning was quite poor. We definitely didn´t need any complete room cleaning, just empty the trash basket (you really don´t want to smell the trash in the room without the opening window), and fill the missing toilet paper - we had to ask for it at the reception desk because no one came into our room. The cleaning lady came into our room only the day before our departure and changed towels which didn´t make sense anymore.