HelpCrunch

AN AWFUL EXPERIENCE have had a dreadful experience with Helpcrunch. Took out the 14 day 'free trial', "Konstantine from Helpcrunch' drove me mad with 5 pushy lets-get-started emails a day, I sent them a number of Qs about plans and licensing, none of which I got a response to, then I get a receipt for $1,400 that they had ripped off my credit card for a 12 month plan I didn't want, then they told me it's my fault for picking the wrong plan and then said NO REFUNDS, which is illegal under Australian consumer law. I have my bank now chasing a refund.

Just signed up with them. Software not working with my woocommerce site. Contacted support and no response. It’s been 4 days, trying to fix this issue. Finally decided to cancel the plan and move to another chat. Support is poor

After using the tool for more than a year I could definitely say that Helpcrunch is at the top of my live chat engines list :)

I think Helpcrunch is a tool with great potential and can be used in any type of company. This sofware is really efficient!

The best chat service I have ever used!

Excellent service and software!

This live chat is Amaizing!

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