Helvetia hotel

Hotel Helvetia was a great place to stay. My room was clean, cozy, and bright. The bed was comfortable, and the room was quiet, so I slept very well. The staff were very friendly and helpful, always ready to answer my questions. The location is very convenient, with everything I needed close by. Breakfast was tasty, and there were many options to choose from. The whole hotel has a warm and pleasant atmosphere, and I felt comfortable and welcome. I really enjoyed my stay here. I would happily come back again and recommend Hotel Helvetia to others.

Clean room very good service and workers.They were very helpful in any situation.Hotel is located right by the Main Street so close to everywhere and 2 min walk to metro station. -

Fantastic service from the extremely kind and polite staff, from reception to the guy at the entrance.|Very nice breakfast

If you are looking for an exquisite and special experience in st. Petersburg, this is the place to stay. The hotel is located in an old building and is full of the historical and luxurious spirit. ||You will feel how every small details is well thought and done for the host to feel special. ||They have met me with flowers and gave me some really great food when I was leaving. ||Both restaurants are amazingly good with an unbelievable low prices. ||I was very happy with all the service and humanistic approach with everything. ||The manager of the hotel is apparently very famous with his care to his stuff and innovative approached to everything. The place is very intimate and special. I will be exceptionally going back there any time I can. I loved it!

Right from the start, they rolled up in a fancy Mercedes to pick me up. Breakfast? they were so considerate, asking about my food preferences. Housekeeping? Super thorough and even left a birthday surprise. I was a bit concerned about not speaking Russian, but the concierge team? They were amazing, pointing me to the city's best restaurants and setting up a killer private night city tour.||||Felt super safe and super happy during my stay. I even bought home some hotel merchandise and received a lovely gift from the restaurant upon check-out. I wholeheartedly recommend and can't wait to return. I truly genuinely miss St. Petersburg as soon as I left. Thank you!!!

The hotel itself was beautiful and kept in perfect condition. The rooms were spotless. What really stood out was the customer service. I was treated exceptionally well by all the staff.||Never have I seen customer service at this high of a level. Thank you Helvetia hotel and team!

Another visit to our favorite hotel in St. Petersburg. We are pleased to report that everything we love about this place hasn't changed. Friendly stuff, beautiful historic building that has been restored to its perfection, excellent location and the most delicious food you can enjoy not only for breakfast but also during the rest of the day. We always feel sad to leave but delicious baked goods packed for us "for the road" make us feel a little better. We can't wait to come back soon. Thank you for making our stay at Helvetia special.

I had heard very good feedback about this hotel and saw the nice pictures on the website. Rooms looked great, and I was looking forward to staying there. Unfortunately I did not know that the hotel has renovated and unrenovated rooms which are not only awful but also very very small. ||When I arrived, I was given a tiny room with shabby furniture that looked like it was from 1985. Never before have I been to a hotel where pictures and reality were further apart. Unfortunately the hotel seemed fully booked so that I could not change the room. I left the next morning to move to another hotel.||I must say that such inconsistency in the quality of the rooms is a sign of a poorly managed hotel. Such rooms should be renovated, not offered at high prices to guests who will inevitably be disappointed.||Overall, I do not recommend this hotel. There are so many better options in St. Petersburg.