Helvetia hotel

The hotel itself was beautiful and kept in perfect condition. The rooms were spotless. What really stood out was the customer service. I was treated exceptionally well by all the staff.||Never have I seen customer service at this high of a level. Thank you Helvetia hotel and team!

If you are looking for an exquisite and special experience in st. Petersburg, this is the place to stay. The hotel is located in an old building and is full of the historical and luxurious spirit. ||You will feel how every small details is well thought and done for the host to feel special. ||They have met me with flowers and gave me some really great food when I was leaving. ||Both restaurants are amazingly good with an unbelievable low prices. ||I was very happy with all the service and humanistic approach with everything. ||The manager of the hotel is apparently very famous with his care to his stuff and innovative approached to everything. The place is very intimate and special. I will be exceptionally going back there any time I can. I loved it!

Another visit to our favorite hotel in St. Petersburg. We are pleased to report that everything we love about this place hasn't changed. Friendly stuff, beautiful historic building that has been restored to its perfection, excellent location and the most delicious food you can enjoy not only for breakfast but also during the rest of the day. We always feel sad to leave but delicious baked goods packed for us "for the road" make us feel a little better. We can't wait to come back soon. Thank you for making our stay at Helvetia special.

Right from the start, they rolled up in a fancy Mercedes to pick me up. Breakfast? they were so considerate, asking about my food preferences. Housekeeping? Super thorough and even left a birthday surprise. I was a bit concerned about not speaking Russian, but the concierge team? They were amazing, pointing me to the city's best restaurants and setting up a killer private night city tour.||||Felt super safe and super happy during my stay. I even bought home some hotel merchandise and received a lovely gift from the restaurant upon check-out. I wholeheartedly recommend and can't wait to return. I truly genuinely miss St. Petersburg as soon as I left. Thank you!!!

yes definitely! all thumbs up to this hotel.. staffs are accomodating, very friendly everyone smiles at me and ready to assist me. was a great experienced for first timer. even their rooms are very pleasant. such an amazing stay! -

Truly exceptional. Hospitality par excellence!||Are someone who is traveling for more than six months per year for the last 20 years and having stayed at my fair share of hotels around the world, this one ranks among the top 5||The management organised impeccable service from reception to departure

I had heard very good feedback about this hotel and saw the nice pictures on the website. Rooms looked great, and I was looking forward to staying there. Unfortunately I did not know that the hotel has renovated and unrenovated rooms which are not only awful but also very very small. ||When I arrived, I was given a tiny room with shabby furniture that looked like it was from 1985. Never before have I been to a hotel where pictures and reality were further apart. Unfortunately the hotel seemed fully booked so that I could not change the room. I left the next morning to move to another hotel.||I must say that such inconsistency in the quality of the rooms is a sign of a poorly managed hotel. Such rooms should be renovated, not offered at high prices to guests who will inevitably be disappointed.||Overall, I do not recommend this hotel. There are so many better options in St. Petersburg.

Perfect example of true hospitality and high quality service. Nice location, clean and cosy rooms, stuff is ready to do everything to make your stay pleasant and memorable.|Delicious breakfast, charming inner courtyard where you can have breakfast or dinne.