Hemingways Nairobi, an SLH Hotel

I booked and stayed at Hemingways Nairobi, and honestly, it was amazing. From the moment I arrived, the service was exceptional, friendly, professional, and really welcoming. The rooms are beautiful, spacious, and super comfortable. I especially loved the peaceful atmosphere and the views from the balcony. The food was top-notch, and everything felt calm and luxurious without being over the top. It was the perfect place to relax before heading out on safari. Highly recommend it if you’re looking for a quiet, classy stay in Nairobi.

As someone who values both great service and an inclusive atmosphere, I’m honestly disappointed by my experience at Hemingways Nairobi. From the moment we arrived, we felt the quiet sting of being less welcome. We had just stepped out of our car, ready to enjoy dinner and stay the night, when the front desk staff asked us to “scoot aside” so they could welcome the other guests arriving behind us — who just so happened to be white. The message was loud: some guests matter more than others. While the property itself is undeniably beautiful. The management and hospitality left a bitter taste. No one should pay for a 5-star experience and be made to feel invisible. That’s not luxury. That’s poor service with colonial undertones. I truly wanted to love Hemingways. But based on this experience, I wouldn’t recommend it to anyone who values equal treatment, respect, and real hospitality — especially Black or local guests. Do better.

My stay was great! I had a wonderful massage at the spa from Berthe. She did an excellent job for an incredibly reasonable price. I also enjoyed several lovely meals at the restaurant. Gerald made our dinner very special. Our party grew throughout the night and he handled it very professionally

We stayed at Hemingway about a month ago. The hotel was elegant, beautiful and safe. The service was excellent. At dinner Newton was generally our server and was the best ever. He made great recommendations when I was making a dinner pick that may not have been to my taste. His recommendation was spot on. Amazing place

One of the nicest hotels I've had the pleasure of staying in. The staff are so wonderful. Your every need is met with friendliness and smiles. The rooms are clean and spacious, the gardens impeccable.

We went as a family to have dinner and our server Gerald was amazing! He gave us great service and really good food. Gerald took great care of us and super helpful with our big party! My favorite was the desserts I had a molten lava cake that was delicious. Overall, great food and good service.

Hemingways Nairobi is pure elegance nestled in one of the city’s most serene settings. The lush grounds are impeccably maintained, with beautiful gardens and sweeping views of the Ngong Hills that add to the magic of the place. The hotel itself is full of charm and character—spacious suites, colonial-inspired architecture, and thoughtful design details that make it feel both luxurious and warm. Every corner of the property invites relaxation, from the tranquil poolside to the scenic terraces. The service is exceptional—personal, attentive, and genuinely kind. And the food? Impeccable. Fresh, beautifully presented, and full of flavor.

An amazing experience at Hemingways. The only thing I’m sad about is that I couldn’t stay another day! The rooms are beautiful and the food is top-notch. Great service and reception from all the staff. The grounds are lovely too with flowers and hummingbirds all around. I highly recommend for anyone looking for a luxury spot or a staycation in Nairobi.