Rachel G.
Yelp
The room: room was well kept, the view from the room was beautiful (you could see the trees, and the beach. They have a chair you can sit on at the balcony to enjoy the view. The bed very comfortable and the tv was right in front of it... the tub was also in front of the tv if you choose to open the blinds of the bathtub. The shower was spacious, and everything else in the bathroom was good too. Cannot think of much or anything wrong with the room.
Cleaning service: service was good in some ways and bad in others... room service never came at the same time, sometimes not at all. Would have to call to have them come bring stuff, that was the only way to get towels and toilet paper, which is fine for me, but not okay if you want your room cleaned. The hotel room cleaners were very polite and nice though.
The food: the restaurant at the hotel was nice, however very overpriced. They had a live performer there at one time, and he was very good.My favorite thing I tried was the fish tacos, they were very good. The drinks were good as well. Now, the in room food service was not nearly as good, and was also very expensive, which is expected (it is room-service food after all). The quality of the food was mediocre and sometimes even came cold. For example, my husband got bacon and waffles breakfast order to the room and it was cold, like it was prepared a while ago, same with avocado toast and bacon I got. Also included a gratuity charge automatically, which made the bill skyrocket even more. Also worth noting, they did not have sn flavor for coffee (at least for in-room meals), so no vanilla cappuccinos. With all this said, the food was always brought pretty fast, about 30 minutes or less each time.
The beach: you could walk to the beach from my room very fast, just need to go down some floors and go to the pool and make your way to beach from there, it was very close.
The beach was super nice. However, you couldn't bring your own chairs and umbrellas if you wanted to, had to rent them, which it okay I guess, just worth noting. The beach was clear, and the sand was super nice. They also include kayaking complimentary for staying in the hotel. I tried it out with my husband and it was very fun. The beach staff was nice. The hotel provided towels for the beach. There is a bar near the beach, so you can enjoy a pina colada while laying on the beach.
Parking: never tried parking ourselves. Husband and I got the valet parking, which was 25 dollars a day. I believe it was ultimately worth it. The service was good, and very fast. We could go ask for the car whenever we wanted and they'd take it to us.
Side note: the pool was gorgeous, huge. They also had
an adult-only pool for those who didn't want to swim with kids. However, the pool closes at 10:00 pm, which is wayyyyy too late in my opinion. People are on vacation, I think at least the adult pool should be open longer than that.