Henn na Hotel Tokyo Ginza

Arrived from Airport at approx 7am, luggage storage was very easy and convenient. Left our bags whilst we explored during the day until check in time. Room and common areas were clean and tidy. Robot receptionist worked well however if you want to ask for recommendations of where to go or what to do from them they can’t do that. Bed was a little hard and the pillows were either super comfy or fully of some sort of beans. Nice to be away from the crowds but also often needed 2 trains to get to most places. Enjoyed the breakfast, tea time and cocktail hour provided, was always nice to have access to a drink and a snack.

We recently stayed at the hotel and booked Beauty room and a twin room. Impressed with the cleanliness of the hotel, service and over experience has been fantastic. Location has been so convenient that it is connected with two different metro lines. Complimentary breakfast for all guests with refreshments all day long and beverages in the evening was a delight. Sure will be first preference on our next visit to Tokyo. Keep it up!

Ummm, saying this is a robot run hotel is not exactly accurate. Two animated figures sit at the front desk but they are hardly interactive. That’s kind of it. You check yourself in and out via a computer system. The rooms are comfortable, clean and neat and there was someone to help with ordering a pizza when we couldn’t accomplish it ourselves in the room. Would we stay here again? Well, if it was close to where we were going to be we would. Otherwise it is not a “you gotta stay there” kind of place like we had hoped it would be.

Our first time in Tokyo. This hotel is quite near to Tsukiji. We love the quiet neighborhood. It’s just a few steps away from restaurants, convenience stores and most importantly the metro! Room is small but perfectly acceptable for the price. Comes with free breakfast, afternoon tea and evening cocktails. Superb!

Came here as a family of 3. Rooms are decently sized with pretty modern appliances, so no major complaints, with free additional amenities. Breakfast is simple but nice (cereals, yogurt, fruit, mixed breads, hot and cold drinks, soup). Evening has free red wine, liqueurs, snacks (biscuits, pretzels), and other drinks. Close to a nearby station too. Would choose again.

Great hotel with reasonable prices and big rooms. We wanted a big room because we knew we'd have lots of luggages and needed the extra space. The hotel is situated near the Shintomicho Station and Tsukiji Station so it's very convenient. No escalators but there is an elevator nearby in one of the buildings that will bring you down, just have to look for it. The laundry area is my main gripe as the washer had no clear instructions and it cost 500 yen to use. The dryer was separate, costing 200 yen each time and it didn't really dry our clothes. In contrast, our hotel in Kyoto also had a laundry area but it was 500 yen for both the wash and dry, and our clothes came out feeling great. The hotel offers free breakfast from like 6 to 10, tea time from 10 to 5, and cocktail hours from 5pm onwards. The breakfast consists of cereals and granolas, frozen fruits, yogurt, milk, a variety of breads including protein ones, coffee and some juices. An assortment of tea bags are available all day. For tea time, they bring out cookie jars with 3 types of cookies. The chocolate chip was my favourite. And for the cocktails, they laid out an assortment of drinks and pretzels. Also had beef broth soup which actually tasted really good.

Very small rooms here as is the breakfast area, ridiculously small, 15 seats come on. Location is good. Two stations close by. Nice restaurant next door. Looked dodgy but it was great Chinese Food. Fresh towels daily. Bed was hard as a rock and pillows like marshmallows.

Great cost / quality ratio. Well located (close to the centre but neighbourhood is quiet), Family Mart and restaurants at a walk range. Helpful staff (human, robots are just a funny add-on), loved lounge evenings with sake!