Jennifer A.
Yelp
We had a wonderful stay at this redone house to hotel. Alberto treats us like a bnb host (but no, sadly no breakfast).
The Good
- We stayed in a great, cute and well-decorated room (205). We didn't hear anyone above us since only the penthouse is on the 3rd floor. The bathroom is accessible by stairs, in-room, so don't stay in this one if you can't do stairs.
- Each turndown service gave cookies. Such delicious salted chocolate chip cookies.
- There was flavored water offered around the clock and lifesavers mints
- The bed was so comfortable.
- I felt great coming back here after a long day.
- They are SO HOSPITABLE! What a lovely place.
- The location is great. You're very close to the street car stop. The hotel doesn't have food, but the Pontchartrain Hotel (2 minute walk) has a wonderful breakfast place and a great, well-noted restaurant, Caribbean Room, for dinner. We didn't try the others in there. Magazine street isn't that far. It stretches for 3 miles but you can walk and use the street car.
The Bad/Recommendations
- The night time guy was slightly condescending explaining to me what turndown service was, the first night time he saw me, when I asked if my room was done when I came back from dinner. I already knew since I had been there two nights. He was fine on other occasions.
- Queen rooms have hardly any space for toiletries in the bathroom. They gave us a stand with a tray that fit in the bathroom to add more space. I recommend installing more shelves, such as on the wall right of the sink, and a hook for a hand towel left of the sink.
- Queen rooms don't have much area for hanging up clothes or putting clothes away. I'd change the table with small drawers to a dresser and add a deeper closet.
- Queen rooms just have a standing corner shower, no bath. The wire shelf does not fit the toiletries well. Every shower something dropped through the wire rack. Soap, the little bottles they provide, my razor. Please switch to a solid rack, and add an extra one because again, hardly any space to store stuff.
- Switch from single pane to double pane windows. Although the hotel room we were in (205) was situated on the quieter side, I was woken from truck noise and zippy motorbikes. Also, people hollering on the weekend. During the week no hollering.
- Turndown service was lovely with cookies, but minimal. Other places I've gone to emptied the trash and replaced towels. This isn't "make it or break it", but I'd at least empty the trash.
- I'd encourage replacing the robes as often as the towels. I'd have to request they be changed. Even if they were on the floor, they'd pick them up and hang up again. Gross.
So yes, I'd stay here, hands down. And Alberto is great.