Herbert Samuel Hod Dead Sea

We came to the Herbert Samuel Hod Dead Sea Hotel to celebrate my birthday and enjoy a relaxing spa day. The spa treatments were outstanding—the therapists were warm, professional, and made the experience truly special. The pool and facilities were clean, calm, and very relaxing. Overall we had a wonderful time but I had a major issue with the following situation: We added lunch on to our day package using our miluim voucher, and that’s where the experience unfortunately took a turn. Before our treatments, we wanted to get drinks at the spa bar, but it was closed. We were told to go upstairs to the hotel bar. When I asked about cocktails, the woman working there snapped that she doesn’t make cocktails, only the bartender coming at 3 does. When I came back to pay for my drink and my husband’s coffee, she rudely said “I know!” when I pointed him out—unnecessarily sharp for a hospitality setting. We then went straight to lunch. I was wearing swim shorts, a shirt over my bathing suit, and a spa robe —modest and very typical attire for a spa guest, especially when lunch is part of the spa day package. There were no signs or staff at the entrance to say otherwise. Everyone there was in very causual clothing, shorts, jeans and t-shirts, nothing formal. Mid-meal, the same woman from the bar came over and told me I couldn’t wear a swimsuit or robe there. A manager followed and gave me a difficult time in front of everyone, claiming he had already told me that (he hadn’t—he wasn’t even there when we arrived). I was embarrassed and shocked at how poorly it was handled. The spa staff later said when we told them what happened, “Wouldn’t one think for themselves that it’s not appropriate?” only after when we said our issue is with how it was handled, she agreed. But in many nice hotels in Israel, it’s totally normal to eat in spa attire if you’re coming straight from the pool or treatment. This hotel even had an outdoor enclosed seating area off the pool—they could have easily and politely offered that option instead of making me feel like I wasn’t being modest. It’s a shame, because the actual spa experience was really lovely, but the lack of hospitality, poor communication, and unnecessarily harsh behavior during lunch really clouded what should have been a 100% relaxing birthday.

Wow, first time to replace an hotels although i was there for 30 minutes total and the hotels still had more available rooms. Yet when we saw the rooms- all the balconies around were near us and the pool was crowded, there wasn’t even ketchup left by the pool restaurant which offered only sausages and chips like we are children.|No parking nearby which is a big bummer and the staff os not at all polite||I paid 2000 shackels for this 30 minutes, although the hotel had more available rooms left, like our money is not important. ||Really not recommended.

The hotel is located close to the Dead Sea beachfront, with towels and gowns provided. Also available are spa facilities, pools, Jacuzzi, and a sauna. The all-you-can-eat breakfast and dinner menus made lunch redundant. A coffee machine with capsules in the room was icing on the cake!

We loved it! They were attentive accommodating and caring when we stayed. We keep kosher and Shabbat and it was important for us if food is acceptable by our American orthodox Kashrut standards. And it was! For those that care: Overall hashgacha: Bikat hayarden Meat and chicken- Badatz mehadrin Rav Shlomo Machpud which is high level for us and very acceptable! Produce- Mashgiach confirmed that teruma and maaser has been taken. Dairy- mehadrin Heksher. We enjoyed lavish foods and choices! Overall great experience!

A very good location to have swim with kids in the deadsea have there on place for guest in beach area. We enjoy stay with family here thanks for hospitality services

The hotel is priced as a 5 star hotel and has the services and facilities of a 3 star hotel that are shabby. In the bathroom of the "upgraded" room the wooden door was rotted from the shower water. The food at breakfast was ok, we stayed from Friday to Sunday, dinner on Saturday was at a nearby hotel, Milos, with leftovers from the previous meal.

I booked this hotel with my friend for our stay in February 2023. From lots of hotels in Ein Bokek near Dead Sea, this one was really affordable by price for 4 stars hotels. We arrived by bus from Tel Aviv and the bus stop was exactly in front of hotel which was really nice. From the first hotel lobby looks very nice and new almost luxury. From my opinion, hotel was probably renovated not a long ago so something is super new and something is not.. Our room was very clean but balcony seems a little old and it was full of birds. In the hotel basement u can find a pool with dead sea water which was really (really) hot and it was almost impossible to get there. Also the indoor pool area is kind of old and there was some weird smell in the other basement places. |The beach.. is average. Maybe it was bcs the season bcs we went in February and there wasn't very much people. |I personally didn't liked breakfast, bcs there wasn't any sweet pastries and such and the waitresses were really not friendly.

If you like Jaccuzi , it is not the place for you, because the jets are not working Besides that, all is good