Herbert Samuel Hod Dead Sea

The hotel is a 3-star hotel at most. It's not particularly fancy, but it's right on the beachfront, which is very convenient. The food selection isn't great, but you can find something to suit your taste. I was very disappointed by the DECEPTION I received when paying for the hotel: the hotel website states that those with a birthday in the month they're staying at the hotel receive a 15% discount, but I didn't receive that discount. At first, the staff insisted there was no discount, but when I opened the website and showed them that it said 15% birthday discount for club members, they told me it was only for SPECIAL club members. When I insisted that it said "for club members" without specifying any special status, they told me they couldn't do anything and that if I was dissatisfied, I should contact a higher-up (whom they couldn't find). I was left with an extremely unpleasant experience of being deceived.

Wonderful 2 nights vacation, food is great, staff is very friendly, the hotel has is own private beach that was clean and well maintained., excellent value for your money! Definitely will return 🙏

Our family's stay at the Hod Hotel was unfortunately marred by poor service and significant hygiene issues. The experience started on a bad note when our room wasn't ready until 4:00 PM, despite check-in being at 3:00 PM. There was also no staff available to help us with our luggage. ​The condition of the room was the biggest problem. It was not properly cleaned. The sheets were dirty, and there was visible mold in the bathroom and on the AC unit. The balcony was so neglected and dirty it looked like it hadn't been cleaned in a very long time, making it completely unusable. This level of uncleanliness is not what we expect from a hotel.

We came to the Herbert Samuel Hod Dead Sea Hotel to celebrate my birthday and enjoy a relaxing spa day. The spa treatments were outstanding—the therapists were warm, professional, and made the experience truly special. The pool and facilities were clean, calm, and very relaxing. Overall we had a wonderful time but I had a major issue with the following situation: We added lunch on to our day package using our miluim voucher, and that’s where the experience unfortunately took a turn. Before our treatments, we wanted to get drinks at the spa bar, but it was closed. We were told to go upstairs to the hotel bar. When I asked about cocktails, the woman working there snapped that she doesn’t make cocktails, only the bartender coming at 3 does. When I came back to pay for my drink and my husband’s coffee, she rudely said “I know!” when I pointed him out—unnecessarily sharp for a hospitality setting. We then went straight to lunch. I was wearing swim shorts, a shirt over my bathing suit, and a spa robe —modest and very typical attire for a spa guest, especially when lunch is part of the spa day package. There were no signs or staff at the entrance to say otherwise. Everyone there was in very causual clothing, shorts, jeans and t-shirts, nothing formal. Mid-meal, the same woman from the bar came over and told me I couldn’t wear a swimsuit or robe there. A manager followed and gave me a difficult time in front of everyone, claiming he had already told me that (he hadn’t—he wasn’t even there when we arrived). I was embarrassed and shocked at how poorly it was handled. The spa staff later said when we told them what happened, “Wouldn’t one think for themselves that it’s not appropriate?” only after when we said our issue is with how it was handled, she agreed. But in many nice hotels in Israel, it’s totally normal to eat in spa attire if you’re coming straight from the pool or treatment. This hotel even had an outdoor enclosed seating area off the pool—they could have easily and politely offered that option instead of making me feel like I wasn’t being modest. It’s a shame, because the actual spa experience was really lovely, but the lack of hospitality, poor communication, and unnecessarily harsh behavior during lunch really clouded what should have been a 100% relaxing birthday.

Wow, first time to replace an hotels although i was there for 30 minutes total and the hotels still had more available rooms. Yet when we saw the rooms- all the balconies around were near us and the pool was crowded, there wasn’t even ketchup left by the pool restaurant which offered only sausages and chips like we are children.|No parking nearby which is a big bummer and the staff os not at all polite||I paid 2000 shackels for this 30 minutes, although the hotel had more available rooms left, like our money is not important. ||Really not recommended.

The hotel is located close to the Dead Sea beachfront, with towels and gowns provided. Also available are spa facilities, pools, Jacuzzi, and a sauna. The all-you-can-eat breakfast and dinner menus made lunch redundant. A coffee machine with capsules in the room was icing on the cake!

We loved it! They were attentive accommodating and caring when we stayed. We keep kosher and Shabbat and it was important for us if food is acceptable by our American orthodox Kashrut standards. And it was! For those that care: Overall hashgacha: Bikat hayarden Meat and chicken- Badatz mehadrin Rav Shlomo Machpud which is high level for us and very acceptable! Produce- Mashgiach confirmed that teruma and maaser has been taken. Dairy- mehadrin Heksher. We enjoyed lavish foods and choices! Overall great experience!

Probably the great hotel to stay at, although i enjoyed the stay the spa and the outdoor pools were nice and going around the city, I wasn't satisfied with the nightly events which are just some old music or Someth, overall great hotel!