Joshua M.
Google
AVOID this Place,
find evidence In the many many sub 3 star reviews on the awful customer service and unprofessionalism.
Me and my brother came in and both ordered there lattes - latte was incredibly wet with no creaminess at all, and after I had paid I simply took a bite of a sandwich I had brought in. I asked if I could please have one of their ketchup saches since I’d just paid for near £4 coffee (they cost <5 pence) and was rudely interrupted before I could finish my sentence telling me to take it outside- my brother and I were only in to use their toilet and obviously gave them the common courtesy to buy something first.
I did not eat sitting down, my food was going cold so I just wanted eat before it did.
After paying for 2 drinks you’d expect it to be allowed to take a single bite of a tiny sandwich. Before leaving in 2 minutes.
My complaint isn’t with being told to take it outside though, it is with the interruption and rude dismissive behaviour of the big fella. And complete disregard for manners.
If he were to wait until I had finished speaking, and ask me politely to take it outside, I would not be writing this now.
Furthermore when confronting the the man who serviced me and the owner, she became very emotional with my calm and collected feedback of how I felt about there shop.
After raising her voice to near shouting, she told me to leave rather than the correct way to handle it calmly and resolve the matter.
Basic politeness and respect would be expected and not a cheapskate vindictive attitude towards people not buying there bad overpriced food, and taking a bite of a sandwich while I wait for my brother to take a piss lol.
I have worked customer service myself for over 3 years, I would know personally bad service when I see it.
Don’t just take my word for it, there are LOADS of bad reviews it’s not just me. Take a look for yourself. :))