Heritage Home

We loved the visit to this authentic local restaurant. The food is Buthanese and it is not adapted to make it touristy. They received us with butter tea and toasted rice. Several local dishes followed including our favorite - the national dish - Ema Datshi. This is prepared very simply cooking chilis with local cheese for a brief time. No gimmicks. Strongly recommended to get a taste of Bhutan.

As the name suggests dining here was nothing but a heritage experience which was traditional and authentic Bhutanese style. We have ordered chicken pa, chicken maru, red rice, French fries, ema ema datshi and phin Nutella. The food was moderately good but served cold, I mean we were expecting at least hot food to be served. The amount of curry they provide is much lower than the amount of rice they serve, when asked for the extra they denied it. We pre-ordered our food so once the entire food was on our table nobody was there to take the additional order and we had to call them multiple times. Overall it was a good experience dining in authentic Bhutanese style but needed some improvisation.

Very bad food preparation. We wanted authentic food and believe me in the entire trip, this is the worse we are. We left 90% of the the food ordered coz u can’t eat it at all. The service is super super slow. No sense of hospitality at all. Guys, just don’t go here and waste 2 hours.

Disappointing Experience at Your Restaurant Dear Owner, I am writing to express my extreme disappointment with the experience I had at your restaurant today. As a General Manager of a 4-star reputable hotel with 19 years of experience in the hospitality industry, I was shocked by the lack of professionalism and courtesy displayed by your staff, especially one particular lady. Nepali lady with black coat and pink flower hair clip. Upon arriving at your restaurant for dinner, I was met with a very unwelcoming atmosphere. Despite my attempts to enter, I was abruptly informed by a Nepali lady that the restaurant was booked for a birthday party. When I inquired about available seating, I was directed to a downstairs area that was essentially in a public walkway. Before I could even consider sitting down, she suggested that I go to a different restaurant, which was a completely unacceptable way to treat a potential customer. The tone of her voice and the manner in which she spoke to me were extremely disrespectful and dismissive. It was evident that she had no interest in serving me and was quick to divert us to your competitors. This kind of behavior is highly unprofessional and reflects poorly on your establishment. I have been a patron of your restaurant on numerous occasions in the past, and I have never encountered such appalling treatment. It is clear that your staff, particularly the lady in question, is in need of proper training on how to interact with customers. Failure to address this issue may result in the loss of more customers, as it did in my case. I must inform you that as a result of this experience, I have no intention of ever returning to your restaurant. The incident where she directed me to another establishment, the Village Restaurant, was particularly insulting and shocking. As a fellow professional in the hospitality industry, I expected a much higher standard of service and respect from your staff. I trust that you will take this feedback seriously and address the behavior of your staff accordingly. Customers should never be treated in such a discourteous manner, and it is essential for the reputation and success of your restaurant that this issue is resolved promptly.

The moments of entering an earth-rammed traditional Bhutanese house and getting served in Bhutanese household culture, tradition, and etiquette made me feel like an entourage of ancient royals in Bhutan. The interiors, house items, and kitchen items with ambiance of modern hotels provide insights of those good olden days of Bhutan. The items in the menu are also exclusively local authentic Bhutanese cuisines. If you go in a group and dine sitting on floor mats, it's quite another wonderful Bhutanese household feast experience. If you want your foreigner friends or tourists to experience ancient Bhutan, Heritage Home Restaurant of Babesa would be it. They also have herbal medicine hotstone bath service. But the landscaping of its frontyard and backyard isn't done yet. Would be more wonderful once completed. I have loved the entire experience. The prices are also reasonable considering the amount of portions they serve and also time taken to prepare those cuisines.

Want to have some authentic Bhutanese household experience with mouth watering food? Make sure to visit Heritage home at Babasa. The place is very authentic bt as the food is not pre-cook, might have to wait for a bit. Overall I had a wonderful experience.

Great place - it was our last night in Bhutan. Food was good but we definitely had better service in Bhutan! Amazing atmosphere though!

One of the place in Bhutan where I haven’t seen any smile in the face of those who serve food here! We had to wait for almost 35 mins for our food to be ready! That is just too long! But the food was tasty!