Heritage Line I Refined Waterway Voyages [Guest Lounge at Tuan Chau Marina, Halong Bay]

An unforgettable experience aboard Ginger – Heritage Line. The crew were warm, professional and truly attentive, especially with the special birthday surprise for my wife. Waking up in Halong Bay was absolutely magical, with stunning views and total calm. Beautiful cabin, excellent food, flawless organization – we highly recommend Heritage Line and the Ginger team.

The Ginger was good overall, but we missed that extra umph that truly elevates a boutique experience. While marketed as boutique, at times it felt borderline mass rather than genuinely intimate. That said, Jacky clearly stood out — he ran the show with impressive confidence and professionalism, especially remarkable for someone only 24 years old. He deserves real kudos. The ship itself is built in traditional style, which adds charm a certain charm, and the food was consistently good throughout the journey.

Ginger one night cruise. Great service by all with call out for Anna, Que and James. Also - Top chef, best food so far in Vietnam. Rooms are great. They need a new electrical generator (noisy) but this was turned off at 10pm and the night was very calm. Happy to recommend.

Absolutely stunning cruise! The boats are in excellent condition, everything is very high standard and they can cater for all kinds of dietry restrictions. Highly recommend, the best way to see La Han Bay!

Spacious and modern suite. Extremely friendly and helpful staff. Gourmet food. Above expectations, wonderful experience on journey down the Mekong river in Cambodia and southern Vietnam. We are looking forward to a similar cruise in Ha Long Bay on the East Sea near Hanoi.

This is a ‘must do’ cruise. Halong Bay is a natural wonder and a real privilege to visit and sail around. But the exceptional part of this journey is the cruising. We had the privilege of boarding the ‘Ginger’ and it was first class from start to finish. Beautiful cabin, amazing food, fantastic staff and a memory that will stay with us forever. If you are visiting Vietnam, then please ensure you take the time to visit Halong Bay and cruise with the Heritage Line. You will not be disappointed in any way!

We had a wonderful time on the Violet boat during a one-night cruise in Ha Long bay in March 2025. The boat is small with only six spacious rooms which gives you a sense of exclusivity and luxury. The rooms look and feel new, are thoughtfully decorated and very clean (considering the high turnover of almost daily clients that is a feat worth noting!). The top deck has some wonderful loungers and couches where one can enjoy the views as the boat travels through the bay especially at dusk before dinner with a glass of wine or a cocktail. The food is truly delicious (you are invited to chose which dishes you wish to have before boarding which is a brilliant idea as it enables the team to work more efficiently on board and you enjoy your food faster). Congratulations to the chef and kitchen staff for the quality of the food which really was some of the best we had during our trip. The staff were wonderful on all fronts, making sure nothing was ever amiss, and always doing so with a smile. Shout out to manager Ann who was incredible covering so many different tasks from guiding us during the excursions to working alongside her team during service and ensuring everyone’s safety and comfort. Keep in mind that during the cruise different excursions are offered that you can choose to participate in or not (I definitely recommend participating as you will learn and see very interesting things). All in all I definitely recommend booking your Ha Long cruise through Heritage Line ! We will definitely be booking again with them !

We were on the Violet for a two night cruise around Ha Long Bay which I would highly recommend. I would suggest that one night is not enough to enjoy all the boat and staff have to offer as well as the scenery! Ann, the manager, looked after our every need, as did all the other members of the staff. The food was of the highest quality, presented beautifully and tasted amazing. Attention to detail throughout the trip was second to none, all the activities and tours were well planned and thoroughly enjoyable. We really enjoyed the whole experience, the views from the boat were incredible and we also enjoyed getting to know the staff.