HERMITAGE Lake Lucerne

⭐️⭐️⭐️⭐️⭐️ A True Winning Team and an Exceptional Hotel Experience My wife and I had a truly wonderful stay at the Hermitage Hotel, and our experience exceeded expectations in every aspect. The reception, reservation, and welcoming team were simply super — professional, friendly, attentive, and genuinely caring. From the very first moment, it was clear that they operate as a winning team, guided by strong leadership and excellent management that sets high standards and inspires teamwork. Beyond the outstanding service, the hotel itself is exceptional. The food was superb, delicious, and of high quality. The staff across all departments were consistently kind, helpful, and professional. The breathtaking views, excellent location, and the overall sense of comfort, calm, and tranquility made our stay truly relaxing and memorable. Everything was perfectly balanced — luxury, serenity, and warmth. A special and sincere thank you to Tariq, Isabella, Tatienne, Raph, Nora, Paul, and Zoe for their warm welcome, professionalism, and personal care. My sincere apologies to anyone I may have unintentionally missed — every team member contributed to making our stay exceptional. A heartfelt thank you to the entire Hermitage team and their outstanding leader. Highly recommended. We will most certainly return.

The hotel was a great find. It is slightly away from the city, like a 7-minute car ride, but if you stay there more than two nights, they give bus passes.||The rooms are large and comfortable with a decent-sized bathroom. We took a garden view, but it was still facing the lake, just on the garden level, which was a lower level.||The staff are very pleasant and helpful. The breakfast was wonderful with plenty of fresh options and vegetarian options too.||The bicycles were a good touch; you can go to town with them, and they have locks.||The best part is the nice, warm, bright red lounge at the reception area. We sat there at the end of the day with some drinks from the bar. the breakfast area is beautiful too.||Overall, a very wonderful hotel. I would highly recommend it.

Nice view! Very front of the lake! This hotel gave me free bus and train tickets :) very clean, and kind receptionists

We had a wonderful stay at Hotel Hermitage in Switzerland. The hotel is beautiful, cozy and very comfortable, with stunning views and great facilities. A special thank you to Mar at the front desk, who was incredibly warm, friendly and helpful. She gave us a very detailed introduction to the hotel and room amenities, making our stay even more pleasant. Highly recommended!

Beautiful setting overlooking the lake and the alps. I believe all the rooms have balconies like ours did. The room was comfortable and clean. All of the staff were friendly and helpful. The restaurant was very good and served local food but elevated with local wines. The grounds are on the lake with sitting areas and a walking trail nearby. There’s a bus stop to the city, a short bus ride, right across the street. I definitely recommend this place

Outstanding. Mar & other staff were exceptional customer service! ALL rooms overlook lake Lucern & ours had a tub (by request) that also overlooked the lake. The bar food is exceptional (I had beef tartar) as was the resteraunt. It’s busy! You need reservations. |Lucern is wonderful. Don’t miss Chapel bridge, the lion wall & the city center with no cars!! |Loved it all!!!

Beautiful hotel on Lake Lucerne. Room was nice with a great view of the lake. There's a bus stop right out front, so getting back and forth to town is easy and free. The bar made great drinks, the boat rental was a blast and is highly recommended and the bourbon selection at the bar was unmatched!

The Hotel is located within a 10 minute bus ride to Old Luzern. Very generous rooms with large balconies. Views are spectacular. Great lounge and restaurant, again with view over lake and Mt. Pilates.|Highly recommend Hermitage.

Just spent the evening at the hermitage bar and it was amazing. The views are great and the people are just the best. We were initially waiting for the restaurant to have an open seat but we ended up staying at the bar. The bartender Julia was so sweet and welcoming. She gave us some recommendations and everything we ordered was on point. The drunken chicken, naughty chicken sandwich and truffle fries were so good. Excellent service and great food, so much so that we came back to the bar for more drinks and food event hough we aren't staying at this hotel.

Beautiful hotel located right across from a bus station in the certain, far away from the crowded areas and a wonderful quiet retreat. Reservations and arriving: Made via message online or a call; we did so as part of our stay at the Hermitage. When checking in, the front desk was very gracious noticing that we had an upcoming reservation and called ahead letting the restaurant know that we are running a little bit late due to the check-in process. Rooms: We were personally shown to our rooms, and we really appreciated the walk-through. There are lounge areas including the bar area behind the front desk, and some quiet lounge chairs outside overlooking the lake, and inside with a pool table and additional seating. Clear warnings of possible mosquitos so we definitely appreciated the heads up before opening the windows in the evening! Stunning views of Lake Lucerne with generously sized rooms, and effort to be eco-friendly, and kind service. Food: Brunch was buffet style with plenty of seating and lots of variety. Loved the natural or firmer honey choices, bread choices, fruit, chia pudding, yogurt, boiled eggs, sausages, drinks, etc available all with lakeside covered seating options. Took one star off for a dinner experience with the associated restaurant Hermitage. Amenities: Spa area includes changing rooms and sauna rooms, no hot bath area or pool so this is for relaxation and also some private rooms are available. Water sports can be arranged with the front desk. Great stay that was quiet and polite and easily accessible in Lucerne!

This hotel is an excellent place to stay. With beautiful lake views. Very friendly service. The breakfast is amazing as well. The view from their newly refurbished rooms is amazing one of the best that you can get in Luzon. This is a Place I would come back anytime. This is my third time to listen.

Absolutely incredible hotel! Shouldn't even call it a hotel, it's far more luxurious than the word implies. We're currently at the Hotel Hermitage and all we can say is "WoW!" Before arrival, they staff emailed us the information on how to get here from Zurich Airport. Very simple instructions. We got to reception and within 60 seconds, they had the room key in our hands. We came to our room, 527 on the top floor facing the lake. Breathtaking view! Speechless! Yes, it's a bit expensive. But you're in Switzerland, it's the most expensive place in the world. What are you expecting? Switzerland is gorgeous. And speaking honestly, I was struggling with the decision to explore Luzern, or take in the view in my room. In my book, that's the definition of an incredible vacation.

The Hermitage has a lovely cocktail bar. The staff is very friendly and customer friendly. Cocktails as well as beer and wine menu is quite good. Although it would be nice if the beer menu could have a greater range of IPA, Ambers, etc. The snacks accompanying drinks we've experienced are either cheese, crackers and a variety of nuts. Perfect for Happy Hour.

Very nice hotel with great view. It's right front of the lake Lucern and you will feel so relaxed here. Food is great as well although it's Swiss price. At the bar, you can get very good drinks at around 16-18 CHF with complimentary nuts/snacks. This is an excellent deal as it's hardly find anything complimentary in Switzerland. Very friendly service. Room is spacious and quite lovely. I highly recommend it for travelers or just weekend getaway. Breakfast comes with everything including nice cappuccino.

Day one arrive late at 11pm tired and starving hungry and am told the restaurant is closed and there is no more room service-no one helped us with our luggage or seemed bothered that we would not be able to eat. We go to the bar for snacks and a glass of wine in despair and are offered nuts and bread and butter!!As a gluten intolerant person not very appealing. It gets worse the next thing is our room key does not work-we go downstairs and are greeted by an empty desk and then an incompetent receptionist who spends 30 minutes on the phone working out how to get our keys working. In despair we ask for the barman to help who rescues us in 2 mins. Not a good start. The room is unbearingly hot, with no air conditioningopen the window and prepare to get bitten to death..need I go on. Ok day 2 after a brief confusion on my order for poached eggs (no one knew what they were) we sit next to the window and are awe struck by the amazing view. Truly breathtaking. The wedding food was truly beautiful though and we had a lovely evening. On check out a small bottle of Prosecco is given as an apology for our first day. Summary-a beautiful setting for a wedding in a picturesque setting, the rooms are comfortable sleep wise but get a verandah and a lake view.

3 stars for food, 5 for the lake and should be 5 for staff but food is soooo expensive for what it is. 42sfr for the burger. Fries were interesting. The side of red cabbage was fabulous. Burger was raw inside. I didn't question as I was running late. Boat parking is great. Super crowded on sunny weekends but I'm not really sure why. Prepare to drop 250sfr for 2 adults and 2 kids. Ouch. Still between 3 and 4. Very peaceful lake side.

My husband and I stayed here our first trip to Switzerland and it was amazing. Being away from the city and lakefront was very peaceful. The staff was very helpful and friendly. We were able to ride the bus into town and have bikes readily accessible to go out onto the hillside. The cafe and dragon fruit snacks in the room were a delicious treat. Their restaurant had a fine selection of cheeses and good wine. We will definitely be visiting the Hermitage again!

We enjoyed our stay at the hermitage! We found the location to be excellent, there was a bus stop right outside the doors that is a 10 min ride to the main train station and it came frequently! The location right on the water is also very nice. We had a balcony room and it was beautiful and lovely to wake up to every morning. I thought the beds were comfortable, but my fiancé did not. The water in the room is very hot, but I did find that getting in and out of the shower/tub was a little unsafe seeming, especially if you are wet as there was a large part you had to step over with nothing to hold on to. The bar, lounge, and restaurant were nice but when we tried to get into the spa area we could not, even though in was during open times. The staff was nice and helped us look some things up. The mini bar items are very expensive! They charged us a fee that we were unaware of but it was only about 40 dollars for 5 nights. It got hot in the room at night and there was no AC or heating unit so we had to open out balcony door sometimes to cool off. All in all, it was a good stay and I would stay there again.

The location of this hotel and its two restaurants with panoramic views and open air terraces looking right over Lake Lucerne have always been a good reason to go..the food was also good, but quite frankly the decor was very old fashioned and VERY 'tired'. However, last year under the direction of Thomas Egli the Hotel Manager , the hotel and all its restaurant facilities have now been brought right into the 21 Century. There are two main restaurants. Both have been similarly renovated. For lunch we were in "Restaurant Hermitage". It is all sleek polished wood floors, modern beige stone feature walls ..and a stunning fireplace to bring cosiness into the long winter days coming.....think cool Scandinavian modern chic ..and still with those 'take your breath away' views over Lake Lucerne to the mountains beyond. Haven t seen the hotel rooms recently but I believe they have also undergone major renovations too. Now what about the food you ask? Well let me tell you in one word Wow! no, lets make that three words..'Wow wOW and WOW!" Thomas Egli s kitchen team have also been inspired to totally revamp the menu and when the three of us sat there the other week for lunch, I was lost for choice. The menu is extensive, plenty of choice for the Vegetarian, the Fish lover or the Meat man! but I was holding up the hungry so I quickly recovered as I was intrigued by the Randen-Zwetchensuppe with Ingwer(CHF14)...a beautiful looking soup where all three elements of beetroot, damson plum and ginger shone through. Delicious, delicate and oh so different..soup is usually just soup right? I was savouring it and sad to come to the end of it . My husband had the Kurbis-Orangensuppchen ( pumpkin and orange) and declared it very good too. I should mention that the kitchen chef is sourcing his vegetables from just down the road at Weggis so 'slow food'! Bravo!! Our host also was enjoying his food but this review will become a novel if I don t watch it! So another major innovation in the kitchen is its "Swiss Gourmet Grand Cru" meats cooked in a specially imported USA oven. The meat is cooked at 800 celsius ...the result is the best tender juicy ( 300 gm -CHF 69, Rib eye) steak this Australian gal has had in Switzerland yet. It came with a choice of several great steak sauces and vegetable sides but I have to confess, I only sampled the sides and concentrated on trying to finish the steak(whilst enjoying the tasty bearnaise sauce) as it was sooo damn good! Of course "Wild' is in season now, so Hubby and our host chose Damhirsch(Venison) Schnitzel (CHF34-46) again sourced from (Ennetbuergen )Switzerland like most of their meat . It came with a "wild" Cream sauce, cranberry in a baked apple, local autumn vegetables. and Spaetzle. I had to be quick to take a photo! The boys were very happy. Our host complimented it with a good local red Italian wine from the Toscana ..but I can t give you details. Sadly no room for dessert so just a coffee and if you have been following me, in my case, a tea...and a very nice choice of teas they offered too. The Staff were very efficient very friendly, totally professional. One of the best value for money and exciting meals we have had in Switzerland in a long time! Thomas Egli and his amazing Kitchen chefs and team...take a bow!

So my lover and I took my parents off to picturesque Luzern last weekend. After gallivanting up Mt Pilatus and around the city centre, we headed to our hotel jumped on the bus and jumped off at the 'Hermitage' stop, opposite the hotel. Walking in to the See-hotel, the design I instantly like, dashes of colour on the walls and in sculptures. The ladies at reception were very helpful and efficient which is no surprise, considering I am in Switzerland, but they were warm and genuinely friendly, which was welcoming. We got our room keys quickly and went through an open planned bar to our rooms. The location of this hotel is in a prime spot, overlooking the incredible Lake Luzern and across the water, the view of Mt Pilatus standing so strong capturing the light. Truly stunning! The bar, lifts and rooms have plenty of glass for you to be mesmerised by the view night or day! We went for a Superior Deluxe room which had a simple, open planned design, where the bathroom with shower, bath and loo were all in the one room so you won't be missing a second of the breathtaking view that is open to the lake and Mt Pilatus The bed was big and comfortable and all the discreetly positioned in the room. We dined at the hotel restaurant called Rosegarten, also showing the remarkable view. The vegetarian dishes were superb; the meat dishes were creative and the service again genuinely friendly, efficient and unpretentious, a wonderful meal to top off an incredible day. Rising with the light I opened my curtains and then both sliding doors to display the stunning view across the water and snuggled back underneath he duvet it was early, the air was crisp and clean and the light was spectacular on the natural beauty. The sights and sounds of distant rowers and birds on the lake were joyous time slipped by and I never tired of the view In my opinion and my lovers, it was the best view from a hotel room we've come across. This modern hotel, location and staff were exceptional, which made it hard to leave on Sunday morning, but it was a real treat and I would recommend this to friends or family, most definitely. Enjoy!!

I had to be in Germany for work so my husband and I decided to make a quick stop in Switzerland first. We chose this hotel after a lot of research. It was just outside of the main part of town (just a short bus ride away or a long walk of you are adventurous). 100% of the rooms in this newly renovated hotel face the lake with absolutely breath taking views. What struck me the most about this place was when we opened our sliding glass doors, we heard nothing but silence as if time had stood still. The room was spacious and clean with loads of little touches that made it a weekend we will never forget. The staff were friendly and pleasant. This hotel was half the price of the high end hotels in town just a couple of miles away but it far surpassed our expectations. We will definitely visit again.

Beautiful hotel, beautiful lake view! The rooms were very spacious and comfortable. My only complaint is that there was construction outside our window most of the day!

I recently booked a suite for 3 nights with my wife. Although the view from our room was beautiful the front desk staff were cold, indifferent and totally unhelpful. Took them 2 days to get us converters for our phones, were not helpful at all about suggestions for sightseeing and we're annoyed every time we asked a question. Hotel is also out of the way.