Christoph Irving
Google
This hotel is located in a fabulous green environment and is a perfect place to stay solo, as a couple, or with your family.
Claudia was not only super kind and fun to talk to, she also is a superstar in helping us manage our booking. Please, be aware that when creating a Dorint membership profile & booking through the official website, there may be a time lag. In our case, the reservation wasn't visible to the reception team on the day of booking. Not a great experience.
(@Management, I'm happy to help you streamline your processes and guest journey.)
There is a wellness area at the hotel, available for a surcharge per person per day.
We recommend staying in a renovated room, as there are some outdated ones in lower room categories.
Always check with the reception team whether they're serving buffet dinner that night, as they only do it when there's a lot of guests. In our case, we were informed there'd be buffet, but upon arriving to dinner, only a-la-carte was available. And it took about an hour to get our main courses, which was unexpected and unpleasant.
This hotel was our family favorite in Germany.
Based on our recent experience, we consider staying elsewhere next time (I was really surprised with the bad state of the tech stack & dinner options)... unless we see that management takes this review seriously.