Hertz

Rented a car there for 6 days, very reasonably priced. Had no wait to get the car or return it, got it very swiftly and I was able to leave it parked for a while longer while enjoying the beach. The car I got was not clean from the outside but I was told this upfront. It was a new car and very well equipped though.

Worst service ever, do NEVER EVER rent there! 1. when you book the car from the website, it's without the mandatory insurance, then when you come to the countrer at 1am, they tell you to pay the insurance, which 50% of the price of the rental... absolutely digusting. 2. I return the car with 6/8 full tank, they charged me a full tank, telling me that at the sign, I allegedly took an option to retun the car with empty tank.. the guy specifically told me to return it full. 3. the customer car doesnt car about client satisfaction, they just care about charging more and more and give a very sour taste to the experience... I will NEVER EVER rent with them again !

I had 2 rentals within two weeks, everything went smooth, quick pickup and quicker drop off. The cars are not the cleanest but they are new and in good conditions

I waited 2h30 to have a car reserved by internet. The car was filled with shocks, scratches and dirty. The stained seats. In short the horror! And to add there is no baggage cover: it disappeared. And they reply: "Well, there's no more!" Practical when you have luggage! So Hertz is the hirer to flee to Tel Aviv!

Very unpleasant rental experience - more than an hour, and got a car with heavy cigarette smell. Our car was not ready so they offered a small upgrade. While speaking to us, the rep asked a worker to go and fuel the car, but the guy lingered. So after a while the rep, exasperated, left to get the car himself. We were told it would take 15 minutes but the wait was about 50 minutes after the paperwork was done. Meanwhile we shred the tiny waiting room with the guy who was supposed to fuel our car, and at some point he even tried to shoot a paper ball to the waste basket and hit me instead. The car we got smelled badly from cigarettes, but by then we were too late to ask for another.

Wish I could give this place -5000 stars. Horrendous service and they overcharge your card on anything. Please don’t come here!!!!!

I’ll start with posting the positives -car was great, performed well and came clean -service was quick and efficient Here are the negatives -the car came with 3/4 of a gas tank -I told them I had insurance on my credit card and they said ok no problem. I showed them proof and they still charged me 30$ USD of insurance. I ended up paying 100$ USD for a 1 day rental for an economy car. They won’t refund me the extra charge and are acting like crooks. Customer service is simply science fiction. Please read all the reviews of what people said they are all true I experienced it myself. Never again you guys lost my whole family, friends and contacts list from potential clients.

Update: I received today the typical reply - more than 6 months later - to contact them, like if they care. I already did at the time and after quite a few exchanges of emails, they dismissed my claim! This is a Hertz franchise and they behave like crooks. I told them that I didn't insurance because I was covered by my credit card. They still added insurance and overcharged me saying that I didn't present present a confirmation letter. I was never asked for one or even informed of it in my email reservation. Clearly Hertz don't do anything to rule in their franchise. Do not use them!