karengW5224UG
Google
We recently stayed at this hotel and overall had a pleasant experience. The location was excellent—situated close to the centre, making it easy to explore the city on foot, and with convenient access to public transport. Our room featured a lovely deck that offered an excellent view, which was one of the highlights of our stay. The general ambience of the hotel was warm and inviting as well.||One of the amenities we particularly enjoyed was the spa area. Having the sauna, spa facilities, and the indoor heated pool/jacuzzi located downstairs made it easy to relax after a full day of sightseeing, and we made good use of them throughout our stay.||Check-in was quick and efficient, though we were surprised that no information about the hotel’s facilities or the city was provided by the staff. A brief overview or welcome guide would have been very helpful, especially for first-time visitors.||Breakfast was adequate with a fair selection of items, though the choices felt more geared toward local tastes rather than international guests. We were also disappointed to discover that the restaurant was not open at any other time of day and that there was no room service available aside from breakfast. After long days out, it would have been nice to have dining options on-site, and we would have gladly spent more at the hotel.||Our room itself was simple but pleasant. However, the beds were not very comfortable, and I unfortunately ended up with a sore back. Given that the hotel operates on a bed-and-breakfast basis, it would also be useful to have a fridge in the room that isn’t pre-stocked with chargeable items, allowing guests to store their own food or drinks. Additionally, it would be appreciated if the complimentary water bottles were restocked daily, even on days when the room wasn’t being cleaned.||Overall, the stay had several positives, especially the location and wellness facilities, but a few improvements could enhance the guest experience significantly.