Heure Bleue Palais : Relais & Chateaux

The hotel was clean and in a good location - very walkable. The staff were very friendly and accommodating. The restaurant had an amazing dinner, one of the best on our trip. And breakfast was lovely, lots of options. My reasons for giving 4 stars are based on personal preferences (and comparison to another incredible hotel we stayed at on the same trip). The room decor was a bit dark and not somewhere we'd want to hang out. It felt more like a place to leave your things and then go out into town and return when you're ready to sleep. The A/C is actually a mild cooling system. The hotel puts a comforter on the bed with no flat sheet, so if you get hot at night from the comforter and remove it, you don't have anything light to cover yourself with. We asked for one and patiently described what we were seeking, and the man at the front desk kindly asked someone from housekeeping to bring some options to our room (one was a blanket, and one was a flat sheet). If you are like us and desire a flat sheet, you'll need to ask for one (and probably describe it). We did experience some street noise, so we took the couch pillows and placed them in the window alcoves, which did the trick.

An absolutely stunning building, with a restful and cool central courtyard filled with mature planting. I'll admit - we upgraded to a Premier Suite, and it was gorgeous; a huge bedroom, separate lounge area, bath, shower, etc. etc...plenty of space, which was great as we were spending a whole week here. Service was faultless; the staff couldn't do enough for us. The breakfast buffet was excellent, with both cold and hot food available. The pool, terrace and bar on the roof level was a really nice touch. We ate up there one lunchtime, and the food was really good. The location on the edge of the Medina meant that access to the souk, restaurants and shops, the port and the ramparts was all in easy walking distance, and access to the beach promenade was only a few minutes walk away.

While certainly not the newest property I've stayed in (the rooms could do with a refresh), the staff was certainly welcoming, warm, and ensured that we had everything we needed. The location is excellent - right on the edge of the medina and a few minutes' walk from the beach. I booked a hammam experience at the spa as well and that was excellent.

Superior service. Nice well appointed rooms with good shower and bathroom facilities. Restaurant definitely a cut above standard hotel restaurant. Rooftop terrace and pool nice. Would be happy to come back again.

Beautiful hotel, hospitable staff, lovely rooms and excellent amenities. Really enjoyed this hotel from the moment we walked in the doors. The staff were very friendly and attentive. The room was really spacious with a lovely bathroom and quirky features. The breakfast was excellent with a great selection and the restaurant at night was also nice. Will definitely be back!

A nice hotel located just inside the Medina adjacent to the Marrakech Gate. It's an easy walk to the beach. The building has been immaculately restored.

Beautiful hotel located in the Medina. Lovely restaurant with excellent food. Comfortable beds, spacious bathrooms and friendly staff.

If I didn’t stay at this fabulous hotel, I would have almost no positive memories of my trip to Morocco. ||This was a highlight of my stay in Morocco, hotel both beautiful with excellent location and service, food was great on dinners and breakfasts, staff helpful friendly and professional, I loved the room decor, and facilities, flower petals and fruit were a nice touch. Toiletries smelled incredible I have even bought some to take home. ||Everything from the check in and complimentary orange juice and sweets, to seamless luggage service as well as a great walk around of the hotel facilities ending with exquisite laundry service (I never seen my clothes this well pressed), I enjoyed two full days of rest in the heart of Mdina, Essouira.||The dinner in the main restaurant was beautiful both nights as well as the service, my favourite was sitting in the beautiful lush bar enjoying peace and quiet together with a well prepared cocktail. ||This was easily the best hotel stay to date (and I’ve visited 60 countries) and I would visit again just to stay here again. Thanks to all the attentive staff for such a wonderful stay