Akura L.
Google
My cousin took me here after the mall to enjoy some boba, one of our favorite sweet treats. Apparently, my cousin had been to HEYTEA before and had a good experience but this location was off putting to say the least. Immediately after approaching the building, we noticed it was busy and small. It’s important to note that we had ordered online about 20 minutes before we actually arrived and entered the building. I was hit with a stench and I realized the place itself was pretty dirty. But that’s not the kicker… Inside the boba shop to the right is an entry to a hallway with a short curtain. Sitting on the floor, picking her nose, scrolling on Facebook, and drinking boba was an employee in full uniform. Yes, she was picking her nose. It appeared as if she was on break but that doesn’t excuse the inappropriate, and frankly disgusting behavior that could be seen by the customers. It was unprofessional and unsanitary. Before I even said anything about it to my cousin, we both made eye contact with each other, looked at her, and made eye contact again. That’s how I know it was very noticeable. On top of that, the website we ordered the drinks on had said our drinks were ready for maybe about 10-15 minutes before they actually were. I get it, they were busy, but we waited much longer than the estimated time it said the drinks would be ready. Not the mention waiting in the stinky, dirty, packed, boba shop. The drinks itself were nothing special in my opinion and I wouldn’t order it again but I don’t blame the shop for that because I wanted to try something new. Anyways, I would not come again for fear that my drink would contain boogers. On the bright side, the drinks were aesthetic!