heytea (505 Yonge St)

the triple matcha supreme latte had a pretty authentic, bitter matcha taste and interesting textures — whether from the mild-tasting jiggly matcha jelly, or the creamy foam or “mochi” layer (slightly thicker foam…?) — but i don’t think i was blown away or anything. i definitely liked the foam the best, with its addicting subtly sweet, savoury and salty taste. also wish they had different size options. but really cool cups and packaging!!

Good tea deserves the wait, impressed with HEYTEA! From the moment I stepped in the vibe rocked: modern, clean, trendy, and welcoming. The drink I tried was next level — you can genuinely taste fresh fruit, beautifully blended, and the texture of the drink with the toppings was so satisfying. Many people rave about their teas, but even without that I was blown away.  The service was friendly, and though there was a line, it moved quickly and I felt it was totally worth it. HEYTEA knows how to create an experience not just a drink. Highly recommend stopping by for something special — you’ll leave wanting to come back.

The mango tea tasted okay, fresh flavor that I enjoyed. However, I was disappointed that they don’t offer any milk alternatives. There were no options for people who are lactose intolerant or simply don’t drink dairy, which feels very limiting. Nowadays, most places offer at least one non-dairy option like oat or almond milk. While the drink itself was okay, the lack of inclusivity makes it hard to fully recommend this place.

Nice and fresh! Bit hectic around the ordering area but they have an app which makes the experience much easier. Their mango coconut was very good.

Today was my first time visiting this Bubble Tea place, and here’s my honest review. First of all, I was lucky there was no line, because I often pass by this spot and it’s usually busy. Today was the first time I actually managed to get in. When I ordered my drink, I specifically asked if it came with any toppings, and I was told it didn’t. So I added Brown Sugar Pearls for an extra $1.50 — which, to be honest, is way overpriced. That’s about twice as much as in other places. In the end, the drink already had some tapioca pearls in it, so I basically overpaid for something I didn’t need. The total came to a bit over $10, even though the base price of the drink was $7.99. As for the interior — it’s beautiful, probably the only thing that deserves one star. The staff inside were shouting so loudly that I thought I’d lose my hearing. If you sit near the pick-up counter, be prepared to leave half-deaf. Would I come back? I doubt it. For this price, I can get a much better drink that actually matches its value. Unfortunately, this one didn’t. Pros: nice interior. Cons: extremely loud, poor communication, overpriced, long lines, and the taste is barely one star.

One of the best boba shops in the city. The Mango Boom and Green Grape Boom are my go-to drinks and they never disappoint. Even with long wait times (sometimes up to 30 minutes), I’m still willing to wait because the drinks are worth it. That said, during my last five visits I’ve noticed recurring issues with cashiers and cash handling at this location. Most recently, my order totaled $27.05, I paid $32.05, and the cashier gave me the wrong amount of change. There was confusion when I explained I should receive $5 back. I understand mistakes happen, and there may have been a language barrier, but basic math skills is important... Perhaps the employees don’t recognize the coins and bills and need more training? I hope this is addressed, as mistakes like this could mean customers and the business are losing out. 😅 Overall, great drinks!

always good when i come to heytea, i love the smell when i first walk in. i just hate how expensive one drink is but the quality is definitely there. the matcha at this location is a bit more bitter than the scarborough location. for the matcha triple, i did not like the mochi as it was clumpy and not smooth and stretchy like…. it was giving when food is expiring and its starting to clump all together so that was not enjoyable…. id stick to the matcha supreme. the place is pretty small so it can get very crowded

Order #8453 It took 4 staff members to figure out our order was set a side and ready for pick up. They even placed a sticky note with the completed order yet when we showed them the order pick up confirmation on the app, 3 of the unhelpful staff members dismissed it (as if the order is not ready yet). We waited half an hour for an order that was already ready for pick up. Another person waiting with us had their order apparently lost. We went to this location a couples weeks back and it looks like they have a new staff team. This would make sense for high turnover if staff is always new and needs training repeatedly. Update: 4 Jan 2026 Resolved! Adjusted star rating accordingly. After emailing them they addressed the issues and offered 2 complimentary drinks. See attached photo with receipts :)