Dan James
Google
In comparison to other hostels I have stayed in, this is a poor hostel. It is in a decent location, about 30 minutes walk from the city centre, and could be great. However it fails to live up to its potential.
Good points:
Clean bedding
Comfortable mattress
Some friendly staff.
Hot water in showers
Bad points:
Generally shabby appearance
Reception closed 8pm-8am. Very difficult to find staff out of hours
Wasbasin plug mechanisms broken
Some washbasin taps broken
Window blinds broken
Showers grubby
Secure bike shed- the key is kept behind reception, but nobody around before 8 am can find key!
Self catering kitchen...FILTHY! Largely due to a member of staff leaving half eaten food and rotten fruit everywhere...
Self catering kitchen...DISORGANIZED! Same member of staff rude and defensive about anyone who went near his 'private' cupboards. Here's an idea...if they are private, why not put a sign or a lock on them you muppet? Whilst you are at it, why not make other signs with pictures of kitchen utensils/cups/plates? Put those up too, then you won't have to worry about self catering guests doing crazy things like looking for utensils? That way you can carry on talking to yourself, lurking in the bushes behind the hostel, and actually get on with whatever it is you are supposed to be doing! Maybe if you don't have to 'police' the kitchen, you could use this time to wash the t shirt you were wearing for four days!
Self catering kitchen...If you want guests to clean this hovel, how about providing dishwashing sponges that are not rancid? Or washing up liquid that hasn't been watered down? Heck...go wild and put some paper roll in the empty dispenser!
Anyway...
Night porter keeps 'disappearing'...I was told this by hostel staff. Let's hope there is never a fire eh?
I get the impression that this hostel is being used as some sort of emergency shelter/housing. I have no problem with this, but it feels like there is a general lack of enthusiasm and pride in the hostel and care for its core customer base. I observed tired backpackers having to wander around looking for staff at 20:30. In the end I showed them to the bar to get help. When guests are having to do basic things like this, It gives the impression of a place that is either very badly managed, on the brink of closure. Poor service...avoid if possible!