HI Vancouver Downtown

Really good! If you’re traveling alone and looking for a hostel with a sense of social community and interesting events this would be the perfect place for you. Located on a calm street in a more or less quiet neighborhood. It’s easy to get around from there. Staff was helpful and friendly. The rooms were generally alright, but no option to cool it down. Facilities like toilets and showers were in a shared area and worked just fine.

No hot showers for 4 days while staying here. Staff didn’t seem to care when asked. Rooms are ok at best and very hot during the summer which makes it difficult to sleep. The events that are put on are however very good, which makes up for the other stuff a bit. When I wasn’t staying at the hostel and out doing events I had a really good time meeting people and having fun.

Overall I had a good experience, I found this place very clean and well organised. The breakfast is great for a quick bite when you're heading out for the day. Although I did not partake in any of the activities, they sure sounded fun! Unfortunately my last night I was unable to sleep. I don't know if I just didn't wear myself out as much as the other 3 days but having someone come into the room with 3 people who are either sleeping or trying to sleep and turning on the light sure didn't help. Perhaps some basic etiquette reminders for people who are checking in very late could help. I did find the doors closing to the bathrooms/stairways echo down the hall, I'm not sure what to suggest for this. Maybe some carpets and soft closing hinges? I'm a pretty heavy sleeper normally but when you're having a hard time getting to sleep that can really add to it. The last downside was the rooms get very hot in the summer and I can't really think of a way to help this without it getting expensive. There are fans but they don't really help. Again, I really did like the place and the staff and would probably return in the future.

This is quite honestly the worst hostel I have ever stayed in. I was trying to keep an open mind about it, but it was awful and actively unpleasant. The rooms are tiny, the bunk beds are rickety and rattle at any movement from either occupant, and the rooms are unbearably hot! It is not even that warm in Vancouver at the moment, but the rooms hold so much heat. There is one fan for the whole room but it is ineffective and noisy. I think it pushes dust around more than anything. I stayed for two nights and each night I found myself awake at 3am, sweaty, sneezing and uncomfortable. I had originally booked for three nights but decided to cut my losses and check out early after sleeping less than five hours both nights. In addition, the showers on the floor I was assigned have no hot water. I was not informed of this upon check-in, and was given no timeline as to when they would have it again when I asked. One of the other people in my room when I arrived said they had been like that the entire three days she had been there. You either have to resort to going into one of the other floors and using their showers, or having a frigid cold shower. There are three shower stalls on each floor, but more often than not one or two are out of order, so in the mornings and evenings it is difficult to find a vacant one. They are also unclean and poorly lit. The hostel itself has very little charm. Receptionists tend to be apathetic and unfriendly. There are common areas, such as the patio, but they seem to be rarely used. The hostel holds social events, but they tend to be centred around alcohol and encourage binge-drinking, especially on the weekends, which alienates a large portion of the guests who are not interested in that. I felt very isolated in my stay here, and where at other hostels I made friends quickly and easily, I did not here.

There seemed to be no AC in this place, especially in the rooms. The windows in the dorm rooms do not open and close so the room gets unbearably hot during the day and is still very hot at night. We kept the dorm room door open for a few hours to try to make the room cooler. I liked the breakfast and the location though

Customer service response is great. There is always one available at the front desk. Continental Breakfast is served everyday. The rooms are dorm style good for individuals and couples. Restrooms are clean and well maintained. Online booking was easier to visualize and easy to book. The location is prime with a lot of nearby restaurants and attractions. Rooms could be bigger for kids. But the kids enjoyed the bunk beds.

Great Hostel. Bit pricey for what you get. But definitely cheaper than any hotel. Very friendly staff and they actually do nice activities with the guests if you haven't planned anything in Vancouver yet. I had very friendly roommates and even did a trip to Vancouver Island with them together. Check out was easy as well, even tho it was very early at 4.30am. I only found the breakfast very simple. I wouldve liked to have bananas, apples and scrambled eggs and more variety of tea sorts. They have an amazing Patio and entertainment rooms.

Stayed for 6 nights in a 4 dorm room and was very comfy! Staff were incredibly helpful and happy. Facility was very clean, breakfast was provided which was very helpful! Many amenities such as laundry services, lounge areas, as well as activities to do each day with other people from the hostel made it a very smooth and enjoyable stay.