Hides Hotel Cairns

My wife and I stayed twice, bookending our Great Barrier Reef live-aboard trip with Divers Den (excellent, btw). We chose Hides for its history and its economy (we paid $88/night for a double). |We wouldn’t recommend it for very picky people, but if all you require is clean room, comfortable bed, functioning toilet and shower, it’s a good night’s stay. |The desk staff were very welcoming and helpful. |We had some minor issues. In our first room, none of the six USB outlets worked, and the a/c control did nothing to change temperature or fan. In our second room two of six USBs worked, which was adequate. The a/c also had no functioning controls that we could make out. But it was fine for our needs. |The location is central business district, close to innumerable restaurants, tattoo parlors, and massage parlors, about three blocks from the waterfront and two from the night market.

I have stayed at this hotel many times over the years and found it quite adequate. This year it was fully booked and I could only get a family room for which I paid extra, only to find it was the worst room I’ve ever had, Dirty broken louvre windows ,a shower with nowhere for soap or shampoo and one plastic shower towel rail, pity help any family staying here.|The rooms are only serviced every 4days so full bins, no tea or coffee, no fresh towels. I shall not be returning.|A very disappointed |Robert

Room stinks. The shower can't adjust the temperature and the water pressure is bad. The TV doesn't work. Sound insulation is poor. No WiFi connection at all. The bathroom has no lock. Towels are dirty. The elevator has no closing button. Electrical outlets don't work. The bed would move itself. The fan makes a funny helicopter noise. No room cleaning service even when requested. The breakfast is barely acceptable, with very few food choices. The only good part about staying here is the supermarket across the street.

Don't go here, for your own good. You will hear anything and everything, the entire hotel has this weird semi-sweet smell that makes me nauseous there's constantly tons of homeless people right outside the door wich make tons of noise. And as a cherry on top someone decided drilling at 8 a.m was a good idea. It was not, we changed hotels within a day

Loved the location! Right in the heart of the pier experience. Easy access. Parking is a challenge but not impossible. Room was good. It was hard to get consistent water temperature though.

The hotel is in a good location. Within walking distance of many places. |Age has left its mark, but the room was functional and clean. |My room faced the courtyard, so the sounds of the city did not reach my room. |The staff was friendly and helpful. |Although the breakfast was meager, it was a good start to the morning. |I might come back and visit here again if I make another trip here.

Stayed at the hotel for a week,the staff were amazing always going the extra mile if needed anything. Our Room was excellent so clean and everything was in walking distance. We will definitely be back as was very Relaxing and most enjoyable. Thanks Paul and Ruth for our wonderful stay.

This is the worst hotel I’ve ever lived in my whole life. This is the first review I’ve ever wrote but I have to warn everyone who wants to live here. First, which was the worst thing of all, there was a woman who opened my door and came in in the middle of night. I was frightened and couldn’t sleep the whole night as I was a girl living alone. She then said she is confused and left, but how the hell did she open the door? The door was supposed to be locked. They gave me a room with a broken lock as a girl living alone. Second, the noise was unbearable. You can clearly hear everything outside and near you. The engines and people partying downstairs till 4am, you can even hear people next to you opening their doors. I heard a loud banging noise at 2am, later I even heard things dropping on the floor in the bathroom. I went to check, but there was nothing. I don’t know what the hell was that or was it someone next door or upstairs. Moreover, you can see in the photo, the window has some kind of scaffolding outside, and there are many birds standing on it and screaming all night long. Third, the bed had ants on it. My whole body was itching throughout the night. The blanket was extremely thin as if I had nothing on and as a result I caught a fever that night. Lastly, the temperature of the shower was impossible to adjust. It’s either boiling hot or freezing you to death. I wanted to leave this place and cancel the rest of my booking but they didn’t give any response when I reported the issue to trip.com. I couldn’t get any sleep throughout my trip and it was the worst experience ever.Please do not live in this hotel!!!!!!!!!!!!!!!!!!!!!!

Rooms were super dated. And often no one at the front desk for help but mainly came back to my room at the end of the day and housekeeping had left my room door unlocked and open. Not sure how that happens.

Don't judge a book by its cover........ Perfect location Clare at the desk is an asset to this company The rooms were roomy, clean and great size. Great customer kitchen The only let down is housekeeping On the third day we finally got enough towels to accommodate the number of guests in the room On another day housekeeping told me the hotel had ran out of fresh towels so had to go to reception

Foods really fresh and tasty, I had the Chicken sandwich which was not gigantic like the mega beef burger, but still filled me up just fine. I would recommend this place to my friends and want to come back to try their breakfast.